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LangSmith vs New Relic APM Comparison

Last updated:

LangSmith

4.5(310 reviews)

Starting at Free free

  • Small Business
  • Mid-Market

LangSmith is the LLMOps observability and evaluation platform built by LangChain for teams developing production LLM applications. It provides tracing, debugging, and evaluation for any LLM application — not just LangCha…

New Relic APM

4.3(148 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

LangSmith leads on user satisfaction with a 4.5-star rating across 310 reviews.

LangSmith vs New Relic APM — at a glance

FeatureLangSmithNew Relic APM
Rating4.5 / 54.3 / 5
Reviews310148
Starting priceFree freeContact for pricing
Free trial No Yes
Free version No No
Best forSmall Business, Mid-Market, EnterpriseFreelancers / Consultants, Large Enterprises, Medium Business
CategoryMLOps PlatformsApplication Performance Monitoring (APM) Tools
PlatformsCloud, On-PremiseSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesDiscord Community, Help Center, Email Support, Enterprise Support24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobal

Key differences between LangSmith and New Relic APM

  • Pricing: LangSmith starts at Free free. New Relic APM pricing is not publicly listed.
  • Free trial: New Relic APM offers a free trial; LangSmith does not.
  • Target audience: LangSmith is built for Small Business and Mid-Market, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: LangSmith scores higher with a 4.5-star average.
  • Deployment: LangSmith supports Cloud, On-Premise; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

LangSmith vs New Relic APM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most MLOps Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LangSmith logo
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New Relic APM - Application Performance Monitoring (APM) Tools
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LangSmith vs New Relic APM: Biggest differences

Start here before you go deeper into features.

LangSmith

Best for

Small Business, Mid-Market, Enterprise

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

LangSmith typically suits Small Business and Mid-Market. New Relic APM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LangSmith is the LLMOps observability and evaluation platform built by LangChain for teams developing production LLM applications. It provides tracing, debugging, and evaluation for any LLM ... Read More about LangSmith

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Entry Level Pricing

  • Starts from Free
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.25

(148)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

LangSmith

  • Debug LLM Failures Fast: Full call traces with inputs, outputs, latency, and token counts for every LLM call — no more guessing why an AI chain failed.
  • Prevent Prompt Regressions: Automated evaluation runs on datasets catch quality regressions when prompts change, before they reach users.
  • Monitor Production AI Quality: Real-time dashboards track LLM latency, error rates, and output quality — the same visibility layer backend engineers expect for APIs.
Best fit

Best fit

LangSmith

  • AI engineering teams debugging complex multi-step LLM chains that produce unexpected outputs
  • Teams running systematic evaluation of prompt changes before deploying to production
  • ML platform teams building shared observability infrastructure for multiple AI product teams

Software Demo

Demo

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How do LangSmith and New Relic APM Compare on Features?

Total Features

9 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare LangSmith and New Relic APM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Free
      • Not Available

      Pricing Plans

      • Developer

        Free

        • 5k traces/month

        • All core features

        • Community support

      • Plus

        $39

        paid

        • 100k traces/month

        • Team features

        • Priority support

      • Enterprise

        Custom

        paid

        • Unlimited traces

        • SSO

        • On-premise

        Show more +

      • Not Available

      Pricing Page

      Pricing information not available

      New Relic APM pricing

      LangSmith vs New Relic APM: Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      LangSmith vs New Relic APM Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      LangSmith User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 310 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      84

      57

      10

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 310 reviews, with consistently positive feedback.

      What buyers like

      • Framework-agnostic tracing works with any LLM provider (OpenAI, Anthropic, Mistral) and any orchestration framework, not just LangChain.
      • Prompt Hub enables version-controlled prompt management with one-click rollback — replacing ad-hoc string management in code.
      • Evaluation datasets and automated test runs enable regression testing across prompt versions, catching quality regressions before they reach production.

      Common complaints

      • Built by LangChain, so teams using competing orchestration frameworks may find occasional rough edges in non-LangChain integrations.
      • Trace storage costs scale with volume — high-frequency production applications need to budget carefully for trace retention.

      Buyer sentiment

      Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

      What buyers like

      • Technology support breadth
      • Flexible deployment
      • Detailed transaction tracing

      Common complaints

      • Cost scalability
      • Setup complexity

      Pros and Cons

      • Framework-agnostic tracing works with any LLM provider (OpenAI, Anthropic, Mistral) and any orchestration framework, not just LangChain.

      • Prompt Hub enables version-controlled prompt management with one-click rollback — replacing ad-hoc string management in code.

      • Evaluation datasets and automated test runs enable regression testing across prompt versions, catching quality regressions before they reach production.

      • Built by LangChain, so teams using competing orchestration frameworks may find occasional rough edges in non-LangChain integrations.

      • Trace storage costs scale with volume — high-frequency production applications need to budget carefully for trace retention.

      • Supports wide range of technologies with strong Java focus

      • Flexible deployment options for on-premises and cloud

      • Detailed transaction tracing for root cause analysis

      • Cost can increase significantly with scale

      • Resource-intensive monitoring may impact app performance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used LangSmith or New Relic APM? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      New Relic APM screenshot

      8 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to LangSmith and New Relic APM in 2026

      Alternatives

      No Alternative products available.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LangSmith or New Relic APM?
      LangSmith edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LangSmith and New Relic APM offer a free trial?
      New Relic APM offers a free trial. LangSmith does not.
      What is the starting price of LangSmith vs New Relic APM?
      LangSmith starts at Free free. New Relic APM starts at Contact for pricing.
      What are the top alternatives to New Relic APM?
      Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.