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Keap vs Zoho One Comparison

Last updated:

Keap

3.9(2,012 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from ret…

Zoho One

4.0(65 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Zoho One is a cloud-based business management application that helps you automate business processes. It provides 24x7 monitoring and alerting of critical activities, which in turn helps you improve productivity without…

Zoho One leads on user satisfaction with a 4.0-star rating across 65 reviews.

Keap vs Zoho One — at a glance

FeatureKeapZoho One
Rating3.9 / 54.0 / 5
Reviews2,01265
Starting price$129 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Keap and Zoho One

  • Pricing: Keap starts at $129 /Month. Zoho One pricing is not publicly listed.
  • User satisfaction: Zoho One scores higher with a 4.0-star average.
  • Deployment: Keap supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zoho One supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Keap vs Zoho One — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Keap - CRM Software
Talk to an expert
Talk to an expert
Zoho One
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Keap

Best all-in-one CRM and marketing automation for small businesses.

Choose if
  • You are a small business or solopreneur needing combined CRM and marketing tools.
  • You want a simple, guided onboarding experience with strong customer support.
  • You seek to automate sales pipelines and customer management in one platform.
Consider alternatives if
  • You require advanced, highly customizable CRM features for enterprise-level needs.
  • You need extensive built-in landing page builders or calendar task integrations.

Zoho One

Best for

Large Enterprises, Medium Business, Small Business

Keap typically suits Large Enterprises and Medium Business. Zoho One tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More about Keap

Zoho One is a cloud-based business management application that helps you automate business processes. It provides 24x7 monitoring and alerting of critical activities, which in turn helps ... Read More about Zoho One

Entry Level Pricing

  • Starts from $129 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.6/10

8.1/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-100 employeesMedium business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Keap

  • Streamlined Automation: With Keap, you can effortlessly automate routine tasks, freeing up valuable time for your team. Imagine focusing on growth strategies rather than manual follow-ups.
  • Centralized Client Management: Keap provides a comprehensive CRM solution that allows you to manage client interactions in one place. This means enhanced communication and relationship building, ultimately leading to increased customer satisfaction.
  • Robust Reporting Tools: You’ll appreciate the detailed analytics and reporting features that help track performance metrics. This empowers you to make data-driven decisions that can significantly improve your business outcomes.
Best fit

Best fit

Keap

  • 1-100 employees.
  • Industries: Small Business, Marketing Technology (Martech), Sales Automation, Professional Services, E-commerce, Consulting.
  • Job Titles: Small Business Owners, Marketing Managers, Sales Representatives, Customer Relationship Managers, Account Executives.

Zoho One

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Keap

  • Users may seek alternatives to Keap if they find its pricing structure prohibitive, especially for small businesses or startups that require cost-effective solutions with similar features without compromising on quality.
  • Some users might prefer alternatives due to the learning curve associated with Keap's interface, opting for platforms that offer more intuitive designs and user-friendly navigation for easier onboarding and day-to-day use.
  • Businesses looking for specific integrations with other tools may consider alternatives if Keap's compatibility with their existing software ecosystem is limited, prompting the search for more flexible options that better meet their operational needs.

Zoho One

No alternatives guidance available yet.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Keap and Zoho One Compare on Features?

Total Features

10 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Keap and Zoho One on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $129 , Billed Yearly
      • Not Available

      Pricing Plans

      • Pro

        • Email marketing

        • Sales & marketing automation

        • Dedicated phone line (US & Canada)

        Show more +

      • Max

        • Email marketing

        • Sales & marketing automation

        • Dedicated phone line (US & Canada)

        Show more +

      • Max Classic

      • Not Available

      Pricing Page

      Keap pricing
      Zoho One pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Keap User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      155

      14

      4

      4

      31

      1

      1

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Keap's all-in-one automation and CRM capabilities but note limitations in specific features and higher costs.

      What buyers like

      • Ease of use
      • Customer support
      • Automation capabilities

      Common complaints

      • Limited feature functionality
      • Pricing and additional costs

      Buyer sentiment

      Buyer sentiment is positive across 3 reviews, with strong overall satisfaction.

      What buyers like

      • 24/7 monitoring capabilities
      • Document sharing and collaboration
      • Automates business processes

      Common complaints

      • Limited offline functionality
      • Can be overwhelming for new users
      • Integration limitations with some tools

      Pros and Cons

      • Combines CRM, marketing, and automation tools in one platform simplifying operations

      • Outstanding and responsive customer support

      • Easy to use with guided onboarding and training resources

      • Limited functionality in landing page builder and calendar task linking

      • Higher cost with additional charges for users and integrations

      • Provides continuous monitoring to ensure critical activities are managed.

      • Facilitates easy document sharing and collaboration among teams.

      • Automates repetitive tasks, freeing up time for strategic work.

      • Limited functionality without internet access.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      PackshotCreator

      PackshotCreator

      Rablab

      Rablab

      Media and Screenshots

      Screenshots

      Campaign Builder

      5 Screenshots

      One Telephony Layer

      4 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      4 Videos

      Top Alternatives to Keap and Zoho One in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Keap or Zoho One?
      Zoho One edges out the other on user ratings (4.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Keap and Zoho One offer a free trial?
      Yes, both Keap and Zoho One offer a free trial.
      What is the starting price of Keap vs Zoho One?
      Keap starts at $129 /Month. Zoho One starts at Contact for pricing.
      What are the top alternatives to Keap?
      Top alternatives to Keap include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.
      What are the top alternatives to Zoho One?
      Top alternatives to Zoho One include Quickbooks, Zoho Books, Zoho CRM, Odoo CRM, Zoho CRM Plus.

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