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Compare Kaseya BMS vs Freshsales vs Salesforce Sales Cloud vs Thryv

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Overview

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.4/10

9.3/10

User Ratings

3.8

(45)
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Software Demo

Demo

Features

Total Features

5 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          Pricing Page

          Pricing information not available

          freshsales pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          31

          Very Good

          7

          Good

          4

          Poor

          1

          Terible

          10

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Expert's Review generated by AI

          Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. ...Read more

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Pros and Cons
          • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.

          • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.

          • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

          • User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.

          • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.

          • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.

          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Baroan

          Baroan

          Vivonet

          Vivonet

          Method Group

          Method Group

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Media and Screenshots

          Screenshots
          Kaseya BMS screenshot

          4 Screenshots

          Email Metrics screenshot

          35 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshsales offers Free Trial, but Kaseya BMS does not.

          Kaseya BMS is designed for Large Enterprises, Medium Business and Small Business.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshsales begins at $9/user/month when yearly, while pricing details for Kaseya BMS are unavailable.

          Some top alternatives to Kaseya BMS includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM, SimpleCRM, Sage CRM, Wice CRM, CRMdesk, Crank CRM and Checkeden.

          Some top alternatives to Freshsales includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].