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Kapture CRM vs GreenRope vs Bigin by Zoho CRM Comparison

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Kapture CRM

4.9(84 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to you…

GreenRope

4.4(182 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

GreenRope is proven to help companies become more successful at customer relationships and increase overall company revenue. From its unique dual-purpose role as a CRM and a self-service training site, to its integrated…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Kapture CRM leads on user satisfaction with a 4.9-star rating across 84 reviews.

Kapture CRM vs GreenRope vs Bigin by Zoho CRM — at a glance

FeatureKapture CRMGreenRopeBigin by Zoho CRM
Rating4.9 / 54.4 / 54.6 / 5
Reviews84182294
Starting price$15 /User/Month$99 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUSGlobal

Key differences between Kapture CRM and GreenRope

  • Pricing: Kapture CRM starts at $15 /User/Month, while GreenRope starts at $99 /Month.
  • User satisfaction: Kapture CRM scores higher with a 4.9-star average.
  • Deployment: Kapture CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; GreenRope supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Kapture CRM vs GreenRope vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Kapture CRM - CRM Software
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GreenRope - CRM Software
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Biggest differences

Start here before you go deeper into features.

Kapture CRM

Best for

Large Enterprises, Medium Business, Small Business

GreenRope

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Kapture CRM typically suits Large Enterprises and Medium Business. GreenRope tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More about Kapture CRM

GreenRope is proven to help companies become more successful at customer relationships and increase overall company revenue. From its unique dual-purpose role as a CRM and a self-service ... Read More about GreenRope

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $99
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.93

(84)

4.57

(294)

Best Company Size

50–500 Employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Kapture CRM

  • Mobile CRM Capabilities: Kapture CRM offers mobile access, allowing field sales representatives to track their activities, log expenses, and manage leads on the go.
  • The CRM includes a reliable ticketing system that helps manage customer inquiries and support requests efficiently.
  • Customizable Workflows: Users can design workflows for their specific business needs, improving operational efficiency.
Best fit

Best fit

Kapture CRM

  • 50–500 Employees
  • E-commerce, Retail, Hospitality, Telecommunications, Information Technology
  • Sales Manager, Customer Support Manager, IT Manager, Operations Manager
Watchouts

Reasons buyers look elsewhere

Kapture CRM

  • Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.
  • Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.
  • Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.

GreenRope

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

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How do Kapture CRM, GreenRope and Bigin by Zoho CRM Compare on Features?

Total Features

34 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Kapture CRM, GreenRope and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • $99
        • $7 , Billed Yearly

        Pricing Plans

        • Special

          • Unlimited Tickets

          • Custom Dashboard

          • Omnichannel Ticketing

          Show more +

        • Essential

          • Omnichannel Ticketing

          • Auto-assign Tickets

          • SLA Management

          Show more +

        • Professional

          • Includes features of Essential plan, plus

          • Custom API

          • Ecommerce Integrations

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Kapture CRM pricing
        GreenRope pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Kapture CRM vs GreenRope User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        46

        0

        0

        0

        1

        137

        39

        12

        3

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 47 reviews, with consistently positive feedback.

        What buyers like

        • Interface is accessible for users across all skill levels.
        • Customer support proactively resolves queries and technical issues.
        • Ticketing system speeds up query resolution and improves team productivity.

        Common complaints

        • Lags and latency issues affect system performance during peak usage.
        • Reporting access is limited — for example, reports are restricted to 30-day windows without visual enhancements.
        • Customer support response slows during high-demand periods.

        Buyer sentiment

        Buyer sentiment is positive across 192 reviews, with strong overall satisfaction.

        What buyers like

        • Highly customizable and adaptable, making it suitable for varied business needs and industries.
        • All-in-one CRM solution with multiple features like email marketing, automation, project management, and reporting.
        • Excellent customer support and training sessions, with responsiveness and problem-solving that exceed expectations.

        Common complaints

        • Steep learning curve for new users due to the extensive range of features and customization options.
        • Some features, like email templates, feel restrictive or could be more flexible in design.
        • Interface, while functional, is not the most visually appealing compared to competitors.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • User-friendly interface and intuitive design, making it accessible for all skill levels.

        • Excellent customer support and proactive assistance in resolving queries and technical issues.

        • Effective ticketing system facilitating faster query resolution and improved productivity.

        • Occasional lags and latency issues affecting system performance during peak usage.

        • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

        • Unique dual-purpose functionality supports both CRM and training.

        • Integrated feedback tools enhance customer engagement.

        • Recognized for exceptional customer service.

        • Setup can be complex and time-consuming.

        • May overwhelm new users with features.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Kapture CRM, GreenRope, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Treebo

        Treebo

        SOS Children's Village

        SOS Children's Village

        FCM Travel Solutions

        FCM Travel Solutions

        Orapub

        Orapub

        Marketing Treff

        Marketing Treff

        Traders Accounting

        Traders Accounting

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Dashboard

        5 Screenshots

        Dashboard

        4 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Kapture CRM or GreenRope?
        Kapture CRM edges out the other on user ratings (4.9 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Kapture CRM and GreenRope offer a free trial?
        Yes, both Kapture CRM and GreenRope offer a free trial.
        What is the starting price of Kapture CRM vs GreenRope?
        Kapture CRM starts at $15 /User/Month. GreenRope starts at $99 /Month.
        What are the top alternatives to Kapture CRM?
        Top alternatives to Kapture CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to GreenRope?
        Top alternatives to GreenRope include Bigin by Zoho CRM, Odoo Marketing Automation, ClickUp, Zoho CRM, Freshsales.