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JustCall vs Gorgias vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

JustCall - Contact Center Operations Software
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Gorgias - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Entry Level Pricing

  • Starts from $20 , Billed Yearly
  • Starts from $10

Free Trial Availability

  • No free trial

Spotsaas Score

Not Available

9.6/10

User Ratings

4.3

(87)
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Software Demo

Demo

How do JustCall, Gorgias, Zendesk Support and Zoho Desk Compare on Features?

Total Features

0 Features

16 Features

Unique Features

No features

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    What Do JustCall, Gorgias, Zendesk Support and Zoho Desk Cost?

    Pricing Option

        Starting From

        • $20 , Billed Yearly
        • $10

        Pricing Plans

        • Standard

          • 1 local or toll-free number included

          • Call Tracking

          • Call Recording

          Show more +

        • Premium

          • Includes features of Standard Plan, plus

          • Auto Dialer

          • SMS Bots

          Show more +

        • Enterprise

          • Includes features of Premium plan, plus

          • Dedicated account manager

          • Priority Support on all channels

          Show more +

        • Starter

          • 50 billable tickets / month (+ $0.40 / extra ticket)

          • 3 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Basic

          • 300 billable tickets / month (+ $40 / 100 extra tickets)

          • Up to 500 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Pro

          • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

          • Up to 500 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Browse all pricing plans

        Pricing Page

        justcall pricinggorgias pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        JustCall vs Gorgias vs Zendesk Support User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        84

        Very Good

        12

        Good

        0

        Poor

        0

        Terible

        1

        Excellent

        372

        Very Good

        116

        Good

        6

        Poor

        2

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of JustCall

        Pros and Cons of Gorgias

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        Steve Madden

        Steve Madden

        RadioShack

        RadioShack

        Bokksu

        Bokksu

        Media and Screenshots

        Screenshots

        Click To Call in your CRM and Helpdesk screenshot

        4 Screenshots

        Gorgias

        4 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Gorgias offers Free Trial, but JustCall does not.

        JustCall is designed for Large Enterprises, Medium Business and Small Business.

        Gorgias is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for JustCall Starts at $20/User/Month when Billed Yearly whereas for Gorgias Starts at $10.

        Some top alternatives to JustCall includes CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live, RingCentral Contact Center, Squaretalk, CloudCall, OpenPhone and MyOperator.

        Some top alternatives to Gorgias includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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