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JivoChat vs Feederloop vs ZoomInfo Chat Comparison

Last updated:

JivoChat

4.2(106 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly…

Feederloop

Starting at $15 /Month

  • Free Trial
  • Small Business
  • Medium Business

Feederloop is an innovative web technology company that empowers businesses to improve their customer service and boost their sales. Featuring live video calls, session replays, and co-browsing capabilities, their tools…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

JivoChat leads on user satisfaction with a 4.2-star rating across 106 reviews.

JivoChat vs Feederloop vs ZoomInfo Chat — at a glance

FeatureJivoChatFeederloopZoomInfo Chat
Rating4.2 / 5
Reviews106
Starting price$13 /User/Month$15 /MonthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSUSUS

Key differences between JivoChat and Feederloop

  • Pricing: JivoChat starts at $13 /User/Month, while Feederloop starts at $15 /Month.
  • Target audience: JivoChat is built for Large Enterprises and Medium Business, while Feederloop targets Small Business and Medium Business.

Compare JivoChat vs Feederloop vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

JivoChat - Live Chat Software
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Feederloop - Live Chat Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

JivoChat

Best for small to mid-sized e-commerce teams needing multi-channel live chat.

Choose if
  • You run a small or medium e-commerce business seeking easy multi-channel communication.
  • Your team values a simple, low-complexity setup with a modern, customizable interface.
  • You need cost-effective live chat combined with email, Facebook messaging, and call features.
Consider alternatives if
  • Your enterprise requires advanced security, compliance, and extensive platform integrations.
  • You depend heavily on robust customer support and advanced features like voicemail.

Feederloop

Best for

Small Business, Medium Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

JivoChat typically suits Large Enterprises and Medium Business. Feederloop tends to fit Small Business and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More about JivoChat

Feederloop is an innovative web technology company that empowers businesses to improve their customer service and boost their sales. Featuring live video calls, session replays, and ... Read More about Feederloop

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Starts from $15 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

7.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do JivoChat, Feederloop and ZoomInfo Chat Compare on Features?

Total Features

9 Features

4 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare JivoChat, Feederloop and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13 , Billed Yearly
        • $15 , Billed Yearly
        • Not Available

        Pricing Plans

        • Basic

          • Unlimited chats and websites

          • Customizable chat in 25 languages

          • Desktop, mobile and browser agent apps

          Show more +

        • Professional

          • All the benefits of Basic version, and:

          • Unlimited chat history storage

          • Proactively start chats and catch leads using Smart Triggers

          Show more +

        • Starter

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Business

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Pro

          • Voice, Video & Screen Sharing

          • Co-Browsing

          • Voice messages

          Show more +

        • Not Available

        Pricing Page

        JivoChat pricing
        Feederloop pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✗ No

        Multi-Factor Auth (MFA)

        ✗ No

        Data Encryption

        ✓ Yes
        ✗ No

        Audit Logs

        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        JivoChat vs Feederloop User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        61

        6

        3

        1

        21

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by concerns over customer support and feature limitations.

        What buyers like

        • Ease of use
        • Affordable pricing
        • Modern interface and customization

        Common complaints

        • Customer support delays
        • Lack of advanced features

        What buyers like

        • Live video calls
        • Co-browsing capabilities
        • Session replays

        Common complaints

        • May require high bandwidth
        • Limited offline functionality
        • Complex setup for some features

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Easy to use and integrate with various systems

        • Cost-effective solution for improving customer relations and sales

        • Modern interface design with simple setup and customization

        • Poor customer support with delayed responses and unresolved issues

        • Lack of advanced features such as voicemail

        • Interactive features create engaging customer experiences.

        • Real-time communication helps address customer needs quickly.

        • Session replays provide valuable insights for improvement.

        • High bandwidth may be necessary for optimal use.

        • Limited functionality when offline.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Compressed Email

        1 Screenshots

        Dashboard

        2 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, JivoChat or Feederloop?
        JivoChat edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do JivoChat and Feederloop offer a free trial?
        Yes, both JivoChat and Feederloop offer a free trial.
        What is the starting price of JivoChat vs Feederloop?
        JivoChat starts at $13 /User/Month. Feederloop starts at $15 /Month.
        What are the top alternatives to JivoChat?
        Top alternatives to JivoChat include ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat.
        What are the top alternatives to Feederloop?
        Top alternatives to Feederloop include ZoomInfo Chat, Channel.me, LiveChat, Crisp, REVE Chat.

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