Compare Jira vs Zendesk Chat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira (1180) Get Quote Get Quote	Zendesk Chat Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More	Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in ... Read More
Entry Level Pricing	Starts from $6.25 , Billed Yearly	Starts from $19 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.0/10
User Ratings	4.4 (17380)
	Get Quote	Get Quote

Software Demo

Demo	Jira has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	41 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$6.25 , Billed Yearly	$19 , Billed Yearly
Pricing Plans	Free (Cloud) Get Started User limit (per site) - 10 users Site limit - One Scrum and Kanban boards Show more + Standard (Cloud) Get Started Per user (average) $75 a month User tier: 1 - 10 User limit (per site) - 20,000 users Show more + Premium (Cloud) Get Started Per user (average) $1,450 a year User tier: 1 - 10 User limit (per site) - 35,000 Users Show more + Browse all pricing plans	Sell Team Get Started Email integration Up to 3 paid users 1 custom sales pipeline Show more + Sell professional Get Started Email integration Unlimited paid users 1 custom sales pipeline Show more + Sell Enterprise Get Started Email integration Unlimited paid users 2 sales pipelines Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 17380 reviews)	No reviews available for the product
Rating Distribution	Excellent 1067 Very Good 97 Good 11 Poor 1 Terible 4	No reviews available for the product
Expert's Review generated by AI	Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more	Zendesk Chat is a total game-changer for businesses, providing a convenient way to engage with customers in real-time. Users appreciate features like chat allocation, profile picture ...Read more
Pros and Cons	Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards. Intuitive and easy-to-use interface with great flexibility for customization. Excellent tracking system with accurate notifications for project changes and assignments. Smooth integration with other services and platforms. Newcomers may find the richness of features and customizations complex without proper guidance. Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.	Integrates well with other Zendesk products for seamless customer support management. Easy to use interface, allowing for efficient communication and chat management. Real-time connection and communication with customers, facilitating prompt issue resolution. Provides a range of useful features like chat hours, notifications, triggers, and automations. Some challenges with integration, especially when accessing CRM software behind firewalls. Lack of advanced capabilities like screen sharing for both agents and customers.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Miro 4.7 (7384 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	No Integration information available.

Customers

Customers	Cisco ebay Square	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	5 Screenshots
Videos	No videos available.	4 Videos

Alternatives

Alternatives	Trello 4.3 Confluence 4.1 Asana 4.3	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira and Zendesk Chat offer a Free Trial.

Jira is designed for Large Enterprises, Medium Business and Small Business.

Zendesk Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for Zendesk Chat Starts at $19/User/Month when Billed Yearly.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

Some top alternatives to Zendesk Chat includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, Intercom, Comm100 Live Chat, Smartchat, raychat, Freshchat, RingCentral Engage Digital and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira vs Zendesk Chat vs ZoomInfo Chat

Jira

Zendesk Chat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure