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Compare Jira Service Desk vs Vivantio vs Symantec ServiceDesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Jira Service Desk - Service Desk Software

Jira Service Desk

(269)
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Vivantio - Service Desk Software

Vivantio

(282)
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Symantec ServiceDesk - Service Desk Software

Symantec ServiceDesk

(15)
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Overview
Affiliate Disclosure

Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and ... Read More

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $42
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.1

(1068)

4.2

(234)

4

(33)
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Software Demo

Demo

Symantec ServiceDesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
        Starting From
        • $10
        • $42
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available
        • Not Available
        Pricing Pagejira-service-desk pricingvivantio pricing

        Pricing information not available

        View detailed pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        • Available
        Get Quote
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.1

        (based on 1068 reviews)

        4.2

        (based on 234 reviews)

        4

        (based on 33 reviews)
        Rating Distribution

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        Excellent

        168

        Very Good

        94

        Good

        18

        Poor

        0

        Terible

        2

        Excellent

        7

        Very Good

        5

        Good

        1

        Poor

        0

        Terible

        2

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews
        Read reviews

        Customers

        Customers
        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        YODEL

        YODEL

        West Ham United

        West Ham United

        Southern Housing Group

        Southern Housing Group

        No Customers information available.

        Media and Screenshots

        Screenshots
        Jira Service Desk screenshot

        5 Screenshots

        Self Service

        5 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        4 Videos

        No videos available.

        Alternatives

        Alternatives
        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Jira Service Desk and Vivantio offer a Free Trial.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Vivantio is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for Vivantio Starts at $42/User/Month.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Some top alternatives to Vivantio includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, TOPdesk, Sitehelpdesk and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA