Jira Service Desk vs Vivantio vs Halo Service Desk - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira Service Desk (269) Get Quote Get Quote	Vivantio (282) Get Quote Get Quote	Halo Service Desk (25) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More	Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and ... Read More	Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of ... Read More
Entry Level Pricing	Starts from $10	Starts from $42	Starts from $40
Free Trial Availability	Get Free Trial	Free Trial available	Free Trial available
User Ratings	4.1 (1068)	4.2 (234)	4.6 (52)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

What Do Jira Service Desk, Vivantio and Halo Service Desk Cost?

Pricing Option
Starting From	$10	$42	$40
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

Jira Service Desk vs Vivantio User Reviews & Rating Comparison

User Ratings	4.1 (based on 1068 reviews)	4.2 (based on 234 reviews)	4.6 (based on 52 reviews)
Rating Distribution	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1	Excellent 168 Very Good 94 Good 18 Poor 0 Terible 2	Excellent 20 Very Good 5 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Domino's Airbnb Square	YODEL West Ham United Southern Housing Group	Sony Music Suzuki University Of Cambridge

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots	2 Screenshots
Videos	1 Videos	4 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira Service Desk and Vivantio offer a Free Trial.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Vivantio is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for Vivantio Starts at $42/User/Month.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Some top alternatives to Vivantio includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, TOPdesk, Sitehelpdesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Jira Service Desk vs Vivantio vs Halo Service Desk - Which Tool Fits Your Business?