Compare Intercom vs SurveySensum AI text analytics software

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	SurveySensum AI text analytics software Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	SurveySensum offers a cutting-edge AI-enabled Text Analytics Software that empowers businesses to transform 10,000+ VOC feedback into actionable insights within minutes. Trusted by over 500 ... Read More
Entry Level Pricing	Starts from $59	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	38 Features	14 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	Not Available
Pricing Plans	Not Available	Free Free Get Started 25 responses/mo 500 emails/mo Unlimited surveys Show more + Enterprise Custom Get Started AI based Text Analytics Monthly CX Consulting Dedicated CX Manager Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Freelancers Individuals	Small Business Large Enterprises Medium Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	No reviews available for the product
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	No reviews available for the product
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	SurveySensum has significantly streamlined our customer feedback process. As someone who manages customer experience insights, I was overwhelmed by the volume of data from surveys and social ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.	Efficiently handles and analyzes over 10,000 customer feedback entries with minimal manual intervention. Delivers over 99% accuracy in sentiment analysis and categorization, enhancing data reliability. Provides immediate feedback on trends and sentiment, enabling proactive decision-making. Supports various data sources including surveys, chats, social media, and call transcripts. May require technical effort or third-party tools for integration with less common platforms. Might not be ideal for very small businesses or startups with tight budgets.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	No Integration information available.	HubSpot CRM 4.2 (10374 reviews) Zapier 4.3 (3331 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	No Customers information available.	Nissan Allianz Mandiri

Media and Screenshots

Screenshots	4 Screenshots	6 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	No Alternative products available.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Intercom nor SurveySensum AI text analytics software offers a free trial.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

SurveySensum AI text analytics software is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Intercom begins at $59/Month, while pricing details for SurveySensum AI text analytics software are unavailable.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to SurveySensum AI text analytics software includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs SurveySensum AI text analytics software

Intercom

SurveySensum AI text analytics software

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure