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Intercom vs HelpOnClick vs ZoomInfo Chat - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More

Entry Level Pricing

  • Starts from $59
  • Starts from $7.20 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

9.8/10

8.9/10

User Ratings

3.6

(2)
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Software Demo

Demo

How do Intercom, HelpOnClick and ZoomInfo Chat Compare on Features?

Total Features

38 Features

22 Features

Unique Features

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      What Do Intercom, HelpOnClick and ZoomInfo Chat Cost?

      Pricing Option

          Starting From

          • $59
          • $7.20 , Billed Yearly

          Pricing Plans

          • Not Available
          • Starter

            • 100 chats per month

            • 5 departments

            • 1 website

            Show more +

          • Advanced

            • Unlimited chats

            • Unlimited departments

            • 5 websites

            Show more +

          Pricing Page

          intercom pricinghelponclick pricing

          Other Details

          Organization Types supported

          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Intercom vs HelpOnClick User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Excellent

          4

          Very Good

          4

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more

          Pros and Cons

          Pros and Cons of Intercom

          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          Pros and Cons of HelpOnClick

          • Easy to use with a responsive interface, suitable for both tech and non-tech users.

          • Customization options are a game-changer for websites, making customer support efficient.

          • Integration with commonly used website platforms like WooCommerce and Magento.

          • Pricing model and ease of setup are appreciated.

          • Higher pricing and additional service charges may feel excessive to users.

          • Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots

          Ourbound

          4 Screenshots

          screenshots

          3 Screenshots

          Videos

          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HelpOnClick offers Free Trial, but Intercom does not.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Intercom Starts at $59/Month whereas for HelpOnClick Starts at $7.20/User/Month when Billed Yearly.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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