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IDrive Online vs MSP360 Backup Comparison

Last updated:

IDrive Online

4.4(27 reviews)

Starting at $52.12

  • Large Enterprises
  • Medium Business

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, anywhere with any device. IDrive…

MSP360 Backup

4.6(262 reviews)

Starting at $49.99 One-time

  • Free Trial
  • Medium Business
  • Small Business

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a customer portal password. The service…

MSP360 Backup leads on user satisfaction with a 4.6-star rating across 262 reviews.

IDrive Online vs MSP360 Backup — at a glance

FeatureIDrive OnlineMSP360 Backup
Rating4.4 / 54.6 / 5
Reviews27262
Starting price$52.12$49.99 One-time
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA, GDPR
Data residencyUSUS

Key differences between IDrive Online and MSP360 Backup

  • Pricing: IDrive Online starts at $52.12, while MSP360 Backup starts at $49.99 One-time.
  • Free trial: MSP360 Backup offers a free trial; IDrive Online does not.
  • Target audience: IDrive Online is built for Large Enterprises and Medium Business, while MSP360 Backup targets Medium Business and Small Business.
  • User satisfaction: MSP360 Backup scores higher with a 4.6-star average.
  • Deployment: IDrive Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; MSP360 Backup supports SaaS/Web/Cloud.

IDrive Online vs MSP360 Backup — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

IDrive Online - Backup Software
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MSP360 Backup - Backup Software
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IDrive Online vs MSP360 Backup: Biggest differences

Start here before you go deeper into features.

IDrive Online

Best for SMBs needing automated multi-device cloud backup with easy setup.

Choose if
  • You require automatic backup for both mobile devices and computers seamlessly.
  • You need integration with NAS devices like Synology for centralized backups.
  • You want a simple, user-friendly pricing model with easy machine additions.
Consider alternatives if
  • You operate primarily in Linux environments needing strong native support.
  • You need highly scalable, cost-effective large storage plans beyond 5GB.

MSP360 Backup

Best for

Medium Business, Small Business

IDrive Online typically suits Large Enterprises and Medium Business. MSP360 Backup tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, ... Read More about IDrive Online

MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a ... Read More about MSP360 Backup

Entry Level Pricing

  • Starts from $52.12
  • Starts from $49.99

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.3/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.43

(27)

4.56

(262)

Best Company Size

1-50 employees51-500 employees
—
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Software Demo

Demo

No software demo available

IDrive Online has not given any software demo yet

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How do IDrive Online and MSP360 Backup Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Compare IDrive Online and MSP360 Backup on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $52.12
      • $49.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      IDrive Online pricing
      MSP360 Backup pricing

      IDrive Online vs MSP360 Backup: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      IDrive Online vs MSP360 Backup Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      IDrive Online User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      18

      18

      0

      0

      1

      201

      54

      2

      1

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate IDrive Online's reliable automated backups and device integration but express concerns over its dated interface, inconsistent support, and high costs for larger storage.

      What buyers like

      • Ease of integration with multiple devices
      • Automatic backup and sync functionality
      • User-friendly pricing and setup

      Common complaints

      • Complex and outdated interface
      • Inconsistent customer support

      Buyer sentiment

      Buyer sentiment is very strong across 263 reviews, with consistently positive feedback.

      What buyers like

      • Easy to configure new storage, S3 integration, and reliable backup and restore testing.
      • Combines various providers like AWS, Azure, and local networks, offering a unified dashboard.
      • Easy deployment and monitoring features.

      Common complaints

      • The interface may be complex for non-technical users initially.
      • The GUI can be overwhelming for newcomers.
      • Limitations in GUI navigation and terminology during backup job creation.

      Pros and Cons

      • Seamless integration with various devices including Synology NAS

      • User-friendly pricing model with easy installation and machine addition

      • Automatic sync and reliable background backups

      • Intimidating and dated interface with complex settings

      • Inconsistent customer support responses

      • Comprehensive backup features

      • Strong cloud integration

      • User-friendly interface for management

      • Setup may be complex for new users

      • Cost may be high for small businesses

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used IDrive Online or MSP360 Backup? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to IDrive Online and MSP360 Backup in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, IDrive Online or MSP360 Backup?
      MSP360 Backup edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do IDrive Online and MSP360 Backup offer a free trial?
      MSP360 Backup offers a free trial. IDrive Online does not.
      What is the starting price of IDrive Online vs MSP360 Backup?
      IDrive Online starts at $52.12. MSP360 Backup starts at $49.99 One-time.
      What are the top alternatives to IDrive Online?
      Top alternatives to IDrive Online include Rubrik, Jungle Disk Encrypted Cloud Backup, Data Deposit Box, Cloudback, Microsoft System Center.
      What are the top alternatives to MSP360 Backup?
      Top alternatives to MSP360 Backup include Veeam Backup & Replication, IDrive Online, HubStor, Jungle Disk Encrypted Cloud Backup, BDRSuite.