8.6
SpotScore
MSP360 Backup Review: Is It The Right Backup Software For Your Team?
Best for SMB teams · Mid-market
Free Trial Available
GDPR
HIPAAStarts from $49.99 / One-time
Overview
Pricing
Features
Buyer feedback
Alternatives
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Security & Compliance
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Spotsaas Analysis for MSP360 Backup
MSP360 Backup is a cloud-based backup solution primarily used by IT teams in medium and small businesses. A 4.5/5 rating from 930 reviews indicates broad validation, suggesting it is well-regarded by its user base.
Users highlight the ease of configuring new storage and the smooth integration with providers like AWS and Azure, which simplifies backup management through a unified dashboard. However, the interface can initially be complex for non-technical users, which may require some acclimatization.
Quick facts about MSP360 Backup
What is MSP360 Backup?
MSP360 is a complete backup software package that is fully integrated with cloud backup service, MSP Safe. MSP Safe is a virtual data room stored in the cloud only accessible using a customer portal password. The service creates a mirrored or an exact copy of on-premise backup to the cloud. MSP360's powerful web UI run backups from the comfort of desk, with automatic job scheduling and notifications for failed jobs.
Pricing
Starts from $49.99 / One-time
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRHIPAAMulti-Factor Authentication (MFA)
Data residency:🇺🇸
MSP360 Backup Software Demo
MSP360 Backup was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider MSP360 Backup
- Team types
- Medium Business, Small Business
Why teams choose MSP360 Backup
Comprehensive backup features
Strong cloud integration
User-friendly interface for management
Is MSP360 Backup right for you?
What buyers should know before shortlisting MSP360 Backup
MSP360 Managed Backup integrates with AWS, Azure, and local networks without requiring custom connectors. Setup takes 15–30 minutes for basic configurations.
The interface uses nested menus for advanced settings—plan 1–2 hours to configure multi-destination backup policies if you're new to backup software. Reporting shows backup job status, success rates, and storage usage; alerts trigger on failed jobs or missed schedules.
Before shortlisting, verify that MSP360 supports your specific backup targets. Test restore speed from your intended storage location during the trial—some users report slower restores from cloud storage than local backups.
Confirm pricing: MSP360 charges per protected machine and per GB stored, so costs scale with data volume. Check whether your team needs the mobile app or API access, as these may require higher-tier plans.
The software works best for shops with 5–50 machines and mixed storage needs. If you run only cloud backups or only local backups, simpler tools may cost less.
Verify API rate limits if you plan to automate backup scheduling across many machines. MSP360 does not include bare-metal recovery for physical servers—you'll need a separate tool for that use case.
MSP360 Backup pros and cons
- MSP360 Backup pros
Comprehensive backup features
Strong cloud integration
User-friendly interface for management
- MSP360 Backup cons
Setup may be complex for new users
Cost may be high for small businesses
Ready to try it?
Get started with MSP360 Backup
Start your free trial — no credit card required.
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Compare MSP360 Backup side-by-side with top Backup Software alternatives.
What is the pricing of MSP360 Backup?
MSP360 Backup Pricing Plans
Windows Free
Operating Systems: Windows
File-System Backup
Network Share Backup: 1 share
Storage Limits: 200 GB
Support: Community only
Windows PRO
$49.99
One-time
Includes features of Windows Free
Operating Systems: Windows
Image-Based Backup
System State Backup
Bare Metal Restore
Show more +
Windows Server
$119.99
One-time
Includes features of Windows PRO plan, plus
Operating Systems: Windows, Windows Server
Restore to Cloud VM
Network Share Backup: 5 shares
Storage Limits: 1 TB
Ultimate
$299.90
One-time
Includes features of Windows Server plan, plus
MS SQL Server Backup
MS Exchange Backup
Network Share Backup: Unlimited
Storage Limits: Unlimited
Weighing your options?
Not sure if MSP360 Backup fits your budget?
MSP360 Backup reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 263 reviews, with consistently positive feedback.
What buyers like
- Easy to configure new storage, S3 integration, and reliable backup and restore testing.
- Combines various providers like AWS, Azure, and local networks, offering a unified dashboard.
- Easy deployment and monitoring features.
Common complaints
- The interface may be complex for non-technical users initially.
- The GUI can be overwhelming for newcomers.
- Limitations in GUI navigation and terminology during backup job creation.
Are you using MSP360 Backup?
What users are saying
AU
Anonymous User
11/01/23
"Great and reliable!"
What do you like best about MSP360 Managed Backup? Compared to many other solutions this is super easy to configure new storage, S3 with my ...
Read more
GJ
Gary J
07/26/23
"Amazing and Easy to Use Backup Software"
What do you like best about MSP360 Managed Backup? We have been using MSP products for about 5 years and have switched over to Online Backup about 3 ...
Read more
DY
Dayana Y
07/25/23
"MSP 360 offers cloud-based security for our files"
What do you like best about MSP360 Managed Backup? Its mix with different providers such as for example AWS, Azure and local network equipment. The ...
Read more
PC
Philip C
07/25/23
"Great product and easy to work with!"
What do you like best about MSP360 Managed Backup? Ease of use and amount of features packed into the product. What do you dislike about MSP360 ...
Read more
MM
Matt M
07/20/23
"MSP360 is easy to use, and easy to manage for an enticing pricepoint."
What do you like best about MSP360 Managed Backup? I love the reporting and alerting on MSP360, as it allows you to know exactly when backups ...
Read more
SF
Steve F
07/19/23
"Long term user"
What do you like best about MSP360 Managed Backup? We've used MSP360 backup for about 8 years, starting back when it was Cloudberry. It's got better ...
Read more
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- A demo or quick answers, your call
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What are the features of MSP360 Backup?
Automated storage refers to the utilization of technology to manage and store data in a more efficient and streamlined manner. This feature…
Backup scheduling refers to the process of setting up a predetermined schedule for automatically backing up computer data and files. This fe…
Cloud storage is an online data storage service that allows users to access and store their data remotely on the internet. It offers a flexi…
Compression option is a software feature that allows users to reduce the size of files without sacrificing quality. It is a crucial tool for…
Encryption is a crucial software feature that is used to protect sensitive information and data from unauthorized access. It involves conver…
Incremental backup is a useful feature offered by software that enables users to backup only the latest changes or additions to their files…
Remote access is a software feature that allows users to access a computer or network from a remote location. This means that individuals ca…
Web access refers to the ability to connect to the internet and access websites and other online resources using a web browser. It is an ess…
MSP360 Backup security and data handling
Key compliance certifications and security features for IT and security teams evaluating MSP360 Backup.
Certifications
Security features
Developer & data
Alternatives to MSP360 Backup
MSP360 Backup Support Options
Frequently Asked Questions About MSP360 Backup
Common questions buyers ask before choosing MSP360 Backup.
MSP360 Backup is a Backup Software. MSP360 Backup offers Incremental Backup, Web Access, Compression Option, Automated Storage, Cloud Storage and many more functionalities.
Buyers commonly note the following limitations of MSP360 Backup: Setup may be complex for new users; Cost may be high for small businesses; Limited offline functionality.
Some top alternatives to MSP360 Backup includes Pro Backup, Carbonite, Backblaze, GoodSync and AWS Backup.
MSP360 Backup offers Free Trial, One-time license pricing models
The starting price of MSP360 Backup is $49.99One-time
Ready to try it?
Get started with MSP360 Backup
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].