Hippo vs eGain Chat vs ZoomInfo Chat Comparison
Hippo
Starting at $17 /Month
- Free Trial
- Individuals
- Large Enterprises
Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses…
eGain Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With eGain Chat, businesses can enhan…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Hippo leads on user satisfaction with a 4.0-star rating across 8 reviews.
Hippo vs eGain Chat vs ZoomInfo Chat — at a glance
| Feature | Hippo | eGain Chat | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.0 / 5 | 2.0 / 5 | — |
| Reviews | 8 | 7 | — |
| Starting price | $17 /Month | Contact for pricing | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | — | SOC 2 |
| Data residency | US | Global | US |
Key differences between Hippo and eGain Chat
- Pricing: Hippo starts at $17 /Month. eGain Chat pricing is not publicly listed.
- Free trial: Hippo offers a free trial; eGain Chat does not.
- Target audience: Hippo is built for Individuals and Large Enterprises, while eGain Chat targets Large Enterprises and Medium Business.
- User satisfaction: Hippo scores higher with a 4.0-star average.
- Deployment: Hippo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; eGain Chat supports SaaS/Web/Cloud.
Compare Hippo vs eGain Chat vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Individuals, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Hippo typically suits Individuals and Large Enterprises. eGain Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. ... Read More about Hippo | Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With ... Read More about eGain Chat | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 8.5/10 | 8.7/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Hippo, eGain Chat and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 9 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Hippo, eGain Chat and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
Hippo vs eGain Chat User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 20 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is cautious across 15 reviews, with several recurring concerns in feedback. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Jugnoo  Baemin  TUPUCA | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots | No screenshots available. |
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Videos |  3 Videos |  2 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Hippo or eGain Chat?
- Hippo edges out the other on user ratings (4.0 vs 2.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Hippo and eGain Chat offer a free trial?
- Hippo offers a free trial. eGain Chat does not.
- What is the starting price of Hippo vs eGain Chat?
- Hippo starts at $17 /Month. eGain Chat starts at Contact for pricing.
- What are the top alternatives to Hippo?
- Top alternatives to Hippo include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
- What are the top alternatives to eGain Chat?
- Top alternatives to eGain Chat include ZoomInfo Chat, LiveAgent, eGain Mail, Crisp, LiveEngage.