Compare Helpshift vs Intercom vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Helpshift (402) Get Quote Get Quote	Intercom (2496) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More
Entry Level Pricing	Not Available	Starts from $59
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.3/10	9.8/10
User Ratings	4.1 (369)	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	24 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$59
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 369 reviews)	4.3 (based on 2278 reviews)
Rating Distribution	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31
Expert's Review generated by AI	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more
Pros and Cons	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center.	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Microsoft Playrix Zynga	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Helpshift nor Intercom offers a free trial.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Intercom begins at $59/Month, while pricing details for Helpshift are unavailable.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Helpshift vs Intercom vs ZoomInfo Chat

Helpshift

Intercom

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure