Helicone vs New Relic APM Comparison
Helicone
Starting at Free free
- Small Business
- Mid-Market
Helicone is an open-source LLM observability platform that works as a proxy — developers route their LLM API calls through Helicone's gateway with a single URL change, and it automatically logs every request, tracks cost…
New Relic APM
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…
Helicone leads on user satisfaction with a 4.6-star rating across 145 reviews.
Helicone vs New Relic APM — at a glance
| Feature | Helicone | New Relic APM |
|---|---|---|
| Rating | 4.6 / 5 | 4.3 / 5 |
| Reviews | 145 | 148 |
| Starting price | Free free | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Small Business, Mid-Market, Enterprise | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | MLOps Platforms | Application Performance Monitoring (APM) Tools |
| Platforms | Cloud, On-Premise | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Discord Community, GitHub Issues, Email Support, Enterprise Support | 24/7 (Live rep) |
| Certifications | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | — | Global |
Key differences between Helicone and New Relic APM
- Pricing: Helicone starts at Free free. New Relic APM pricing is not publicly listed.
- Free trial: New Relic APM offers a free trial; Helicone does not.
- Target audience: Helicone is built for Small Business and Mid-Market, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Helicone scores higher with a 4.6-star average.
- Deployment: Helicone supports Cloud, On-Premise; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Helicone vs New Relic APM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most MLOps Platforms tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Helicone vs New Relic APM: Biggest differences
Start here before you go deeper into features.
Small Business, Mid-Market, Enterprise
Best for detailed Java application performance monitoring in enterprise environments.
- You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
- Your organization requires flexible deployment across cloud and on-premises setups.
- You have experienced DevOps or IT teams managing complex enterprise applications.
- You are a startup or small team with limited budget for monitoring tools.
- Your team lacks experience in setting up and configuring application monitoring.
Helicone typically suits Small Business and Mid-Market. New Relic APM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Helicone is an open-source LLM observability platform that works as a proxy — developers route their LLM API calls through Helicone's gateway with a single URL change, and it automatically ... Read More about Helicone | New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.2/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Zero-Code Instrumentation: One URL change instruments every LLM call — no SDK, no decorators, no code changes beyond the base URL.
- Immediate Cost Visibility: Real-time cost dashboard shows exactly how much each user, feature, or prompt variation is spending — before the cloud bill arrives.
- LLM Cost Reduction: Built-in prompt caching reduces API calls for repeated inputs, turning the observability layer into a cost-savings tool.
No key benefits available yet.
Best fit
- Indie AI developers and small teams who want instant LLM observability without instrumenting code
- SaaS companies building per-user AI features who need user-level cost tracking and rate limiting
- Teams looking to reduce OpenAI bills by adding prompt caching with minimal integration effort
No best-fit guidance available yet.
Software Demo
Demo |
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How do Helicone and New Relic APM Compare on Features?
Total Features | 7 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Helicone and New Relic APM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Helicone vs New Relic APM: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Helicone vs New Relic APM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | — | 🌐 Global |
Helicone User Reviews & Rating Comparison
User Ratings | 4.6 (based on 145 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 145 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  8 Screenshots |
|---|---|---|
Videos | No videos available. |  1 Videos |
Top Alternatives to Helicone and New Relic APM in 2026
Alternatives | No Alternative products available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Helicone or New Relic APM?
- Helicone edges out the other on user ratings (4.6 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Helicone and New Relic APM offer a free trial?
- New Relic APM offers a free trial. Helicone does not.
- What is the starting price of Helicone vs New Relic APM?
- Helicone starts at Free free. New Relic APM starts at Contact for pricing.
- What are the top alternatives to New Relic APM?
- Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.