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Heartland Payroll vs Zenefits Comparison

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Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

Zenefits

4.5(520 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Zenefits is an all-in-one HR, payroll, and benefits administration platform for growing companies that want to consolidate onboarding, time-off tracking, payroll processing, and compliance management in a single system.…

Heartland Payroll leads on user satisfaction with a 4.6-star rating across 118 reviews.

Spotsaas Analysis

Heartland PayrollZenefits

The core difference between Heartland Payroll and Zenefits lies in their target industries and functionalities; Heartland is tailored for small to mid-sized businesses in sectors like retail and hospitality, while Zenefits focuses on medium-sized tech and consulting firms with a comprehensive HR management system. Ideal buyers for Heartland Payroll are businesses with 20-500 employees seeking strong payroll support, whereas Zenefits is best suited for medium businesses looking for an all-in-one HR solution.

- Best for small to mid-sized businesses - Focus on retail, hospitality, and healthcare sectors - Offers automated tax filings - Integrated payment processing features - Ideal for payroll managers and HR directors - Supports businesses with 20-500 employees

- Best for medium-sized businesses - Focus on technology and consulting sectors - Provides all-in-one payroll and HR management - Automated payroll tax updates - User-friendly interface on desktop and mobile - Ideal for HR managers and payroll administrators

Heartland Payroll vs Zenefits — at a glance

FeatureHeartland PayrollZenefits
Rating4.6 / 54.5 / 5
Reviews118520
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessMedium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep)Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Heartland Payroll and Zenefits

  • Free trial: Zenefits offers a free trial; Heartland Payroll does not.
  • User satisfaction: Heartland Payroll scores higher with a 4.6-star average.
  • Deployment: Heartland Payroll supports SaaS/Web/Cloud; Zenefits supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Heartland Payroll vs Zenefits — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Heartland Payroll - Payroll Software
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Zenefits - Payroll Software
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Heartland Payroll vs Zenefits: Biggest differences

Start here before you go deeper into features.

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

Zenefits

Best for medium businesses needing streamlined, all-in-one payroll and HR management.

Choose if
  • You want automated payroll tax updates and compliance tracking.
  • Your team values a user-friendly interface on both desktop and mobile.
  • You need robust integrations with productivity and applicant tracking systems.
Consider alternatives if
  • You require highly customizable payroll features beyond standard options.
  • You need rapid, responsive customer support with minimal wait times.

Heartland Payroll: Best for small to mid-sized businesses needing streamlined payroll with strong support. Zenefits: Best for medium businesses needing streamlined, all-in-one payroll and HR management.

Description

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

Zenefits is an all-in-one HR, payroll, and benefits administration platform for growing companies that want to consolidate onboarding, time-off tracking, payroll processing, and compliance ... Read More about Zenefits

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.61

(118)

Best Company Size

20-50 employees51-500 employees
50-500 employeesMedium businesses
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Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.

Zenefits

  • Zenefits simplifies HR processes by bringing payroll, benefits administration, compliance, and employee onboarding into one intuitive platform—saving you time and reducing paperwork.
  • With its user-friendly dashboard, you'll gain clear visibility into your workforce data, helping you make smarter decisions faster and improve overall organizational efficiency.
  • Zenefits automates compliance tracking to keep you confidently ahead of changing regulations, so you can focus less on administrative tasks and more on strategic initiatives.
Best fit

Best fit

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers

Zenefits

  • 50 - 500 employees
  • Technology, SaaS, Consulting, Fintech, Martech, Revtech
  • HR Managers, HR Directors, Payroll Administrators, Benefits Coordinators, Operations Managers
Watchouts

Reasons buyers look elsewhere

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

Zenefits

  • Businesses might seek alternatives if they require more specialized HR features or deeper integrations than Zenefits currently offers, aiming for enhanced customization and flexibility.
  • Users experiencing budget constraints could look for alternative solutions offering similar functionality at a lower price, ensuring cost-effective management of HR processes.
  • Companies with complex payroll or compliance needs across multiple regions may explore other platforms providing stronger regional compliance support and tailored payroll management capabilities.

Software Demo

Demo

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How do Heartland Payroll and Zenefits Compare on Features?

Total Features

12 Features

16 Features

Unique Features

No unique features

No unique features

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Compare Heartland Payroll and Zenefits on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Zenefits pricing

      Heartland Payroll vs Zenefits: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Heartland Payroll vs Zenefits Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Heartland Payroll User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      98

      11

      6

      2

      3

      394

      102

      19

      13

      17

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Buyer sentiment

      Users generally appreciate Zenefits for its comprehensive HR and payroll features and ease of use, though some express frustration with customer support and occasional performance issues.

      What buyers like

      • Ease of use
      • Integration capabilities
      • Streamlined HR processes

      Common complaints

      • Customer support delays
      • Limited customization

      Pros and Cons

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      • Streamlines HR processes including onboarding, payroll, and benefits administration

      • User-friendly interface accessible on desktop and mobile

      • Robust integrations with productivity tools and ATS systems

      • Slow customer support response times with limited availability

      • Limited customization options for some features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Heartland Payroll or Zenefits? Tell buyers what actually differs.

      Heartland Payroll and Zenefits Customers

      Customers

      No Customers information available.

      AON

      AON

      Cedars-Sinai

      Cedars-Sinai

      Feedonomics

      Feedonomics

      Media and Screenshots

      Screenshots

      No screenshots available.

      trinet zenefits

      5 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Heartland Payroll and Zenefits in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Heartland Payroll or Zenefits?
      Heartland Payroll edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Heartland Payroll and Zenefits offer a free trial?
      Zenefits offers a free trial. Heartland Payroll does not.
      What is the starting price of Heartland Payroll vs Zenefits?
      Heartland Payroll starts at Contact for pricing. Zenefits starts at Contact for pricing.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
      What are the top alternatives to Zenefits?
      Top alternatives to Zenefits include Heartland Payroll, Square Payroll, APS Payroll, Patriot Payroll, Remote.com.