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Heartland Payroll vs SurePayroll Comparison

Last updated:

Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

SurePayroll

4.9(1,261 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurePayroll is a cloud-based, Payroll Software with Time Tracking Service. The software can be accessed from any device and is hosted by SurePayroll in the Amazon Web Services (AWS) data center for fast processing and pe…

SurePayroll leads on user satisfaction with a 4.9-star rating across 1,261 reviews.

Spotsaas Analysis

Heartland PayrollSurePayroll

The core difference between Heartland Payroll and SurePayroll lies in their target company size and complexity of features; Heartland is tailored for small to mid-sized businesses with more comprehensive payroll needs, while SurePayroll caters specifically to small businesses seeking straightforward payroll solutions. Ideal buyers for Heartland Payroll are businesses in retail, hospitality, and healthcare with 20-500 employees, whereas SurePayroll is best suited for small businesses with up to 100 employees looking for simplicity and efficiency.

- Best for small to mid-sized businesses - Ideal for companies with 20-500 employees - Strong support and automated tax filings - Integrated payment processing features - Suitable for various industries including healthcare and manufacturing - Targeted towards Payroll Managers and HR Directors

- Best for small businesses - Ideal for companies with 1-100 employees - Simple and reliable payroll setup - Automated federal, state, and local tax filing - Suitable for startups and nonprofits - Targeted towards Small Business Owners and Payroll Administrators

Heartland Payroll vs SurePayroll — at a glance

FeatureHeartland PayrollSurePayroll
Rating4.6 / 54.9 / 5
Reviews1181,261
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep)Business Hours, Online
Certifications
Data residencyUSUS

Key differences between Heartland Payroll and SurePayroll

  • Free trial: SurePayroll offers a free trial; Heartland Payroll does not.
  • Target audience: Heartland Payroll is built for Medium Business and Small Business, while SurePayroll targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: SurePayroll scores higher with a 4.9-star average.
  • Deployment: Heartland Payroll supports SaaS/Web/Cloud; SurePayroll supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Heartland Payroll vs SurePayroll — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Heartland Payroll - Payroll Software
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SurePayroll - Payroll Software
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Heartland Payroll vs SurePayroll: Biggest differences

Start here before you go deeper into features.

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

SurePayroll

Best for small businesses needing simple, reliable payroll with tax automation.

Choose if
  • You run a small business with up to 100 employees needing easy payroll setup.
  • You want automated federal, state, and local tax filing without manual effort.
  • You value hands-on, personalized customer support for payroll management guidance.
Consider alternatives if
  • You require highly customizable or advanced payroll features for complex needs.
  • You cannot tolerate occasional payment discrepancies or need fully autonomous payroll.

Heartland Payroll: Best for small to mid-sized businesses needing streamlined payroll with strong support. SurePayroll: Best for small businesses needing simple, reliable payroll with tax automation.

Description

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

SurePayroll is a cloud-based, Payroll Software with Time Tracking Service. The software can be accessed from any device and is hosted by SurePayroll in the Amazon Web Services (AWS) data ... Read More about SurePayroll

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.7/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

4.61

(118)

4.86

(1261)

Best Company Size

20-50 employees51-500 employees
1-100 employeesSmall Business
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Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.

SurePayroll

  • Accurate Tax Filing & Compliance: SurePayroll automatically calculates, files, and deposits federal, state, and local payroll taxes, reducing compliance risks.
  • User-Friendly Platform: The intuitive interface and mobile app simplify payroll management for small business owners and their employees.
  • Flexible Payroll Options: It supports various pay schedules, contractor payments, and employee self-service, accommodating diverse payroll needs.
Best fit

Best fit

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers

SurePayroll

  • 1–100 employees
  • Retail, small professional services, restaurants, construction, nonprofits, and startups
  • Small Business Owners, Payroll Administrators, Office Managers, Accountants, and HR Coordinators
Watchouts

Reasons buyers look elsewhere

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

SurePayroll

  • Small businesses seeking an easy-to-use, online payroll solution with reliable tax filing and compliance support.
  • Companies that require automated payroll processing with options for both full-service and self-service features.
  • Businesses wanting integration with popular accounting software like QuickBooks and Xero for streamlined bookkeeping.

Software Demo

Demo

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How do Heartland Payroll and SurePayroll Compare on Features?

Total Features

12 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Heartland Payroll and SurePayroll on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Heartland Payroll vs SurePayroll: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Heartland Payroll vs SurePayroll Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Heartland Payroll User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      98

      11

      6

      2

      3

      1334

      65

      8

      6

      23

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Buyer sentiment

      Overall positive sentiment highlighting ease of use and reliable payroll processing, tempered by occasional payment issues and limited advanced features.

      What buyers like

      • Ease of use
      • Customer support
      • Reliable payroll processing

      Common complaints

      • Payment discrepancies
      • Limited advanced features

      Pros and Cons

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      • Quick and easy payroll setup simplifying tax deductions and filings

      • Highly intuitive platform accessible for non-technical users

      • Exceptional, hands-on customer support with dedicated representatives

      • Occasional missing payments or discrepancies requiring follow-up

      • Limited flexibility for advanced payroll features compared to competitors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

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      Media and Screenshots

      Videos

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      2 Videos

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      4 Videos

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Heartland Payroll or SurePayroll?
      SurePayroll edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Heartland Payroll and SurePayroll offer a free trial?
      SurePayroll offers a free trial. Heartland Payroll does not.
      What is the starting price of Heartland Payroll vs SurePayroll?
      Heartland Payroll starts at Contact for pricing. SurePayroll starts at Contact for pricing.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
      What are the top alternatives to SurePayroll?
      Top alternatives to SurePayroll include APS Payroll, QuickBooks Payroll, OnPay, PrimePay, Microkeeper.