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HCL Sametime vs Mattermost Comparison

Last updated:

HCL Sametime

3.6(234 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

HCL Sametime leads on user satisfaction with a 3.6-star rating across 234 reviews.

HCL Sametime vs Mattermost — at a glance

FeatureHCL SametimeMattermost
Rating3.6 / 53.5 / 5
Reviews234572
Starting priceContact for pricing$3.25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between HCL Sametime and Mattermost

  • Pricing: Mattermost starts at $3.25 /User/Month. HCL Sametime pricing is not publicly listed.
  • Free trial: Mattermost offers a free trial; HCL Sametime does not.
  • User satisfaction: HCL Sametime scores higher with a 3.6-star average.
  • Deployment: HCL Sametime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

HCL Sametime vs Mattermost — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HCL Sametime - Business Instant Messaging Software
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Mattermost - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

HCL Sametime

Best for

Large Enterprises, Medium Business, Small Business

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

HCL Sametime typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Entry Level Pricing

  • Not Available
  • Starts from $3.25

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Compare HCL Sametime and Mattermost on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Mattermost pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      HCL Sametime User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      60

      40

      15

      6

      2

      31

      1

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Complete collaboration solution
      • Enhances internal processes
      • Smart messaging features

      Common complaints

      • Complex setup process
      • Limited integrations
      • May not suit very small teams

      Buyer sentiment

      Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Open source flexibility
      • Integrated video conferencing
      • Multiple app integrations

      Common complaints

      • Steeper learning curve
      • Requires self-hosting
      • Limited mobile features

      Pros and Cons

      • Enhances internal processes for better efficiency.

      • Smart messaging features improve team communication.

      • Comprehensive collaboration tools in one platform.

      • Setup can be complex and time-consuming.

      • Limited integrations with other tools.

      • Highly customizable for specific business needs.

      • Strong integration with various business tools.

      • Supports both desktop and mobile platforms.

      • May require technical expertise for setup.

      • Self-hosting can lead to maintenance challenges.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Samsung

      Samsung

      SAP

      SAP

      Commonwealth Bank

      Commonwealth Bank

      Media and Screenshots

      Screenshots

      No screenshots available.

      File List Integration

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to HCL Sametime and Mattermost in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HCL Sametime or Mattermost?
      HCL Sametime edges out the other on user ratings (3.6 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HCL Sametime and Mattermost offer a free trial?
      Mattermost offers a free trial. HCL Sametime does not.
      What is the starting price of HCL Sametime vs Mattermost?
      HCL Sametime starts at Contact for pricing. Mattermost starts at $3.25 /User/Month.
      What are the top alternatives to HCL Sametime?
      Top alternatives to HCL Sametime include MeetSpace, Hubgets, Trillian, Dialog, Office Chat.
      What are the top alternatives to Mattermost?
      Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.

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