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HCL Sametime vs Rocket.Chat Comparison

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HCL Sametime

3.6(234 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…

Rocket.Chat

3.9(156 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Rocket.Chat leads on user satisfaction with a 3.9-star rating across 156 reviews.

HCL Sametime vs Rocket.Chat — at a glance

FeatureHCL SametimeRocket.Chat
Rating3.6 / 53.9 / 5
Reviews234156
Starting priceContact for pricing$2 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between HCL Sametime and Rocket.Chat

  • Pricing: Rocket.Chat starts at $2 /User/Month. HCL Sametime pricing is not publicly listed.
  • Free trial: Rocket.Chat offers a free trial; HCL Sametime does not.
  • User satisfaction: Rocket.Chat scores higher with a 3.9-star average.
  • Deployment: HCL Sametime supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

HCL Sametime vs Rocket.Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HCL Sametime - Business Instant Messaging Software
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Rocket.Chat - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

HCL Sametime

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

HCL Sametime typically suits Large Enterprises and Medium Business. Rocket.Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Entry Level Pricing

  • Not Available
  • Starts from $2 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Compare HCL Sametime and Rocket.Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $2 , Billed Yearly

      Pricing Plans

      • Not Available
      • Community (Self-Managed)

        • Recommended 1k Users

        • Unlimited Message History

        • 10.000 Monthly Push Notifications

        Show more +

      • Pro (Self-Managed)

        • Includes features of Community plan, plus

        • Unlimited Users

        • Social Network Login

        Show more +

      • Enterprise (Self-Managed)

        • Includes features of Pro plan, plus

        • High Scalability

        • Message Audit Panel / Audit Logs

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Rocket.Chat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      HCL Sametime User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      60

      40

      15

      6

      2

      210

      125

      45

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Complete collaboration solution
      • Enhances internal processes
      • Smart messaging features

      Common complaints

      • Complex setup process
      • Limited integrations
      • May not suit very small teams

      Buyer sentiment

      Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Enterprise-level collaboration
      • Private messaging features
      • Persistent chat rooms

      Common complaints

      • May require technical setup
      • Limited customization options
      • Performance can vary

      Pros and Cons

      • Enhances internal processes for better efficiency.

      • Smart messaging features improve team communication.

      • Comprehensive collaboration tools in one platform.

      • Setup can be complex and time-consuming.

      • Limited integrations with other tools.

      • Strong focus on privacy and security

      • Flexible for large organizations

      • No client installation simplifies access

      • May require IT support for setup

      • Limited customization for user experience

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      The World Bank

      The World Bank

      Albourne

      Albourne

      Illumination MacGuff

      Illumination MacGuff

      Media and Screenshots

      Screenshots

      No screenshots available.

      Rocket.Chat Demo

      2 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to HCL Sametime and Rocket.Chat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, HCL Sametime or Rocket.Chat?
      Rocket.Chat edges out the other on user ratings (3.9 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do HCL Sametime and Rocket.Chat offer a free trial?
      Rocket.Chat offers a free trial. HCL Sametime does not.
      What is the starting price of HCL Sametime vs Rocket.Chat?
      HCL Sametime starts at Contact for pricing. Rocket.Chat starts at $2 /User/Month.
      What are the top alternatives to HCL Sametime?
      Top alternatives to HCL Sametime include MeetSpace, Hubgets, Trillian, Dialog, Office Chat.
      What are the top alternatives to Rocket.Chat?
      Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.

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