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Haptik vs Aivo Comparison

Last updated:

Haptik

4.4(97 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Haptik is a completely free chat application that lets user communicate with other users through multiple channels (Whatsapp, SMS, Facebook Messenger, Telegram, Threema, Kik & Viber) - from anywhere in the world. A new a…

Aivo

4.5(113 reviews)

Starting at $99 /Month

  • Large Enterprises
  • Medium Business

Aivo is a chatbot platform for customer-facing teams at mid-size businesses that need to handle inquiries on Facebook Messenger, Telegram, and Google Chat. It connects to internal company data so the bot can surface prod…

Aivo leads on user satisfaction with a 4.5-star rating across 113 reviews.

Haptik vs Aivo — at a glance

FeatureHaptikAivo
Rating4.4 / 54.5 / 5
Reviews97113
Starting priceContact for pricing$99 /Month
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryChatbots SoftwareChatbots Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between Haptik and Aivo

  • Pricing: Aivo starts at $99 /Month. Haptik pricing is not publicly listed.
  • Target audience: Haptik is built for Individuals and Large Enterprises, while Aivo targets Large Enterprises and Medium Business.
  • User satisfaction: Aivo scores higher with a 4.5-star average.
  • Deployment: Haptik supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Aivo supports SaaS/Web/Cloud.

Haptik vs Aivo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Haptik - Chatbots Software
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Aivo - Chatbots Software
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Haptik vs Aivo: Biggest differences

Start here before you go deeper into features.

Haptik

Best for scalable, multi-channel automated customer support and engagement.

Choose if
  • You need to automate customer support across WhatsApp, SMS, and social platforms.
  • Your company is medium to large sized requiring flexible, customizable bot workflows.
  • You want to efficiently scale contact center communications with tailored bots.
Consider alternatives if
  • You require transparent, out-of-the-box pricing for straightforward budgeting.
  • You are a small business or individual needing simple chat without automation.

Aivo

Best for deploying multi-platform chatbots with internal data integration.

Choose if
  • You need chatbots on Facebook Messenger, Telegram, or Google Chat.
  • Your team requires personalized customer interactions using internal company data.
  • You represent a medium or large business with customer or IT support teams.
Consider alternatives if
  • Your company lacks existing digital channels like Messenger or Telegram.
  • You require highly customized, industry-specific chatbot solutions without vendor support.

Haptik: Best for scalable, multi-channel automated customer support and engagement. Aivo: Best for deploying multi-platform chatbots with internal data integration.

Description

Haptik is a completely free chat application that lets user communicate with other users through multiple channels (Whatsapp, SMS, Facebook Messenger, Telegram, Threema, Kik & Viber) - from ... Read More about Haptik

Aivo is a chatbot platform for customer-facing teams at mid-size businesses that need to handle inquiries on Facebook Messenger, Telegram, and Google Chat. It connects to internal company ... Read More about Aivo

Entry Level Pricing

  • Not Available
  • Starts from $99

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.41

(97)

4.46

(113)

Best Company Size

Medium BusinessLarge Enterprises
Medium BusinessLarge Enterprises
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Software Demo

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How do Haptik and Aivo Compare on Features?

Total Features

18 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Haptik and Aivo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Haptik pricing
      Aivo pricing

      Haptik vs Aivo: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Haptik vs Aivo Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🌐 Global

      Haptik User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      100

      32

      4

      1

      1

      89

      40

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with users appreciating multi-channel capabilities and automation, tempered by concerns about pricing transparency and setup complexity.

      What buyers like

      • Multi-channel support
      • Automation efficiency
      • Customizable bots

      Common complaints

      • Pricing opacity
      • Lack of free trial

      Buyer sentiment

      Overall positive sentiment with users appreciating integration capabilities and conversational quality, tempered by concerns over pricing transparency and setup complexity.

      What buyers like

      • Integration with messaging platforms
      • Personalized customer interactions
      • User satisfaction with chatbot performance

      Common complaints

      • Lack of pricing transparency
      • Complexity of setup and integration

      Pros and Cons

      • Multi-channel communication support including WhatsApp, SMS, and Facebook Messenger

      • Customizable bots tailored to specific customer groups

      • Ability to scale customer communication efficiently

      • Pricing is quotation-based with no public pricing available

      • Limited information on ease of integration or setup complexity

      • Seamless integration with Facebook Messenger, Telegram, and Google Chat

      • Ability to interact with internal company data for personalized conversations

      • High user satisfaction reflected in a 4.5 rating from 92 reviewers

      • Pricing is not publicly disclosed, requiring direct vendor contact

      • Limited information on advanced customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Haptik or Aivo? Tell buyers what actually differs.

      Haptik and Aivo Customers

      Customers

      Samsung

      Samsung

      Paytm

      Paytm

      KFC

      KFC

      Sony

      Sony

      Movistar

      Movistar

      Avon

      Avon

      Media and Screenshots

      Screenshots

      8 Screenshots

      Live Chat

      1 Screenshots

      Videos

      video-0

      8 Videos

      video-0

      2 Videos

      Top Alternatives to Haptik and Aivo in 2026

      Alternatives

      Expand your comparison

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Haptik or Aivo?
      Aivo edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Haptik and Aivo offer a free trial?
      Neither Haptik nor Aivo currently lists a free trial.
      What is the starting price of Haptik vs Aivo?
      Haptik starts at Contact for pricing. Aivo starts at $99 /Month.
      What are the top alternatives to Haptik?
      Top alternatives to Haptik include SmartAction, Aivo, NeuraFlash, ccRobot, AiSensy.
      What are the top alternatives to Aivo?
      Top alternatives to Aivo include SmartAction, TARS, Ocelot, BotPenguin, Ideta.