BotPenguin Review: Is It The Right Chatbots Software For Your Team?
Best for SMB teams · Mid-market
Free Plan Available
GDPRStarts from $12.50 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is BotPenguin?
BotPenguin is a complete chatbot software for creating, training, and deploying chatbots. There are many use cases of installing chatbots, for example, sales representatives in distress help, customer service support agents, marketing specialists, online tutors, virtual assistants, and expert advisors.
Pricing
Starts from $12.50 / Month when Billed Yearly
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
GDPRData residency:🇺🇸
BotPenguin Software Demo
BotPenguin was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider BotPenguin
- Use cases
- Customer service support, Sales assistance, Marketing automation
- Team types
- Customer support agents, Sales representatives
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose BotPenguin
Comprehensive chatbot creation and deployment capabilities
Supports multiple use cases including sales, support, and marketing
Freemium pricing model allows easy initial adoption
Is BotPenguin right for you?
Best for small to medium businesses needing versatile, easy-to-use chatbots.
Choose BotPenguin if
- You want a simple, streamlined chatbot setup with low complexity.
- You need chatbot support across sales, customer service, and marketing.
- You prefer a freemium pricing model to start without upfront costs.
Consider alternatives if
- You are a large enterprise requiring advanced AI customization and scalability.
- You need transparent, detailed pricing beyond basic subscription and freemium tiers.
What buyers should know before shortlisting BotPenguin
BotPenguin offers a complete solution for creating and deploying chatbots, catering to various use cases. Its user-friendly interface and training support make it accessible for businesses of all sizes.
BotPenguin pros and cons
- BotPenguin pros
Comprehensive chatbot creation and deployment capabilities
Supports multiple use cases including sales, support, and marketing
Freemium pricing model allows easy initial adoption
- BotPenguin cons
Limited user rating data available (only 3 ratings)
Pricing details beyond freemium and subscription are unclear
Ready to try it?
Get started with BotPenguin
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare BotPenguin side-by-side with top Chatbots Software alternatives.
What is the pricing of BotPenguin?
BotPenguin Pricing Plans
Baby
1 (one) Bot
3,000 messages/month
1 Facebook Page
1 Team Member
30 days of data storage
Show more +
Little
Unlimited Bots
30,000 messages/month
3 Facebook Pages
Unlimited Team Members
60 days of data storage
Show more +
King
Unlimited Bots
100,000 messages/month
10 Facebook Pages
Unlimited Team Members
90 days of data storage
Show more +
Emperor
Unlimited Bots
Unlimited messages
Unlimited Facebook Pages
Unlimited Team Members
Unlimited data storage
Show more +
Weighing your options?
Not sure if BotPenguin fits your budget?
BotPenguin reviews and ratings
Buyer sentiment
Users appreciate BotPenguin's ease of use and versatility but note limited feedback and unclear pricing as concerns.
What buyers like
- Ease of use
- Versatility across use cases
- Freemium pricing availability
Common complaints
- Limited user reviews
- Pricing transparency
Are you using BotPenguin?
What users are saying
AM
amelia miller
03/21/23
Revolutionize Your Customer Service with Botpenguin
Botpenguin is a fantastic website that offers a unique and innovative approach to customer service and engagement. As an AI chatbot platform, it ...
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JJ
joseph joseph
03/20/23
Effortlessly Create Chatbots with BotPenguin
BotPenguin is an excellent platform for creating chatbots with an easy-to-use interface and advanced features. Highly recommend!
RD
rajiv dixit
03/15/23
Trustable chatbot service provider
I was impressed by the overall user experience. The conversational flow was natural and the response times were quick. I especially appreciated the ...
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SS
Sanskriti s
03/14/23
Best Tool
The integration with popular messaging platforms has made communication with our customers seamless. The customization options are a great touch, ...
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DC
Davviss Carter
03/14/23
Pretty good experience
The customization options are a great touch, allowing us to tailor the experience to our brand. I would highly recommend BotPenguin to any business ...
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DC
Davviss Carter
03/14/23
This tool is just wow!
The setup was simple and the user interface is easy to navigate. I highly recommend this product to any business looking to streamline their customer ...
Read more
- See if BotPenguin fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of BotPenguin?
AI Chatbot improves customer engagement and support by leveraging artificial intelligence and natural language processing (NLP) technologies…
AI-based chatbots, also known as virtual assistants, are computer programs that leverage artificial intelligence (AI) technology to interact…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
The practice of increasing client interest in a company's goods or services is known as lead generation. List building, e-newsletter list ac…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
BotPenguin security and data handling
Key compliance certifications and security features for IT and security teams evaluating BotPenguin.
Certifications
Security features
Developer & data
Alternatives to BotPenguin
BotPenguin Support Options
Frequently Asked Questions About BotPenguin
Common questions buyers ask before choosing BotPenguin.
BotPenguin is a Chatbots Software. BotPenguin offers AI Chatbot, AI based Chatbots, Chat (Messaging), Live Chat, Drag and drop Builder and many more functionalities.
BotPenguin is a strong fit if: You want a simple, streamlined chatbot setup with low complexity.; You need chatbot support across sales, customer service, and marketing.. Consider alternatives if: You are a large enterprise requiring advanced AI customization and scalability.; You need transparent, detailed pricing beyond basic subscription and freemium tiers..
Buyers commonly note the following limitations of BotPenguin: Limited user rating data available (only 3 ratings); Pricing details beyond freemium and subscription are unclear; May lack advanced customization for enterprise needs.
Some top alternatives to BotPenguin includes Alterra, SmatBot, Messenger Bot, ChatBot and Tiledesk.
BotPenguin offers Freemium, Subscription, Quotation Based pricing models
The starting price of BotPenguin is $12.50/Month when Billed Yearly
Ready to try it?
Get started with BotPenguin
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
