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HappyFox vs Zendesk Support vs NetHelpDesk vs Zoho Desk - Which Tool Fits Your Business?

HappyFox - Help Desk Software
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NetHelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

Entry Level Pricing

  • Starts from $29 , Billed Yearly
  • Starts from $19 , yearly
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

9.0/10

9.2/10

Not Available

User Ratings

4.6

(30)
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Software Demo

Demo

How do HappyFox, Zendesk Support, NetHelpDesk and Zoho Desk Compare on Features?

Total Features

17 Features

29 Features

15 Features

Unique Features

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        What Do HappyFox, Zendesk Support, NetHelpDesk and Zoho Desk Cost?

        Pricing Option

              Starting From

              • $29 , Billed Yearly
              • $19 , yearly
              • Not Available

              Pricing Plans

              • Mighty (Agent-Based)

                • $29 per Agent per Month billed Yearly ($1740 per Year)

                • $39 per Agent per Month billed Monthly ($2340 per Year)

                • $26 per Agent per Month billed 2 Years ($1560 per Year)

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              • Fantastic (Agent-Based)

                • $59 per Agent per Month billed Yearly ($3540 per Year)

                • $49 per Agent per Month billed Monthly ($2940 per Year)

                • $39 per Agent per Month billed 2 Years ($2340 per Year)

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              • Enterprise (Agent-Based)

                • $69 per Agent per Month billed Yearly ($4140 per Year)

                • $79 per Agent per Month billed Monthly ($4740 per Year)

                • $52 per Agent per Month billed 2 Years ($3120 per Year)

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              • Browse all pricing plans
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

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              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

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              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

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              • Browse all pricing plans
              • Not Available

              Pricing Page

              happyfox pricingzendesk-support pricingnethelpdesk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              HappyFox vs Zendesk Support vs NetHelpDesk User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              106

              Very Good

              34

              Good

              5

              Poor

              1

              Terible

              0

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              Excellent

              16

              Very Good

              9

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of HappyFox

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Whirlpool

              Whirlpool

              Sennheiser

              Sennheiser

              Lowes

              Lowes

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              No Customers information available.

              Media and Screenshots

              Screenshots

              Reports

              1 Screenshots

              Zendesk

              5 Screenshots

              screenshots

              13 Screenshots

              Videos

              video-0

              2 Videos

              video-0

              2 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both HappyFox and Zendesk Support offer a Free Trial.

              HappyFox is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for HappyFox Starts at $29/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.

              Some top alternatives to HappyFox includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, Deskero, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HESK and BoldDesk.

              Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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