Guusto vs Matter Comparison
Guusto
Starting at $2.25 /User/Month
- Large Enterprises
- Medium Business
Guusto is a one-stop platform to create successful HR leaders in your business. Our 60,000+ partner merchant locations enable you to give versatile rewards quickly and without markups. Create recognition programs in minu…
Matter
Starting at Contact for pricing
- Individuals
- Freelancers / Consultants
Matter is a top-notch enterprise solution that simplifies the process of gathering feedback for organizations. It enables employees to request feedback from colleagues, managers, and even external clients, thereby facili…
Matter leads on user satisfaction with a 5.0-star rating across 1 reviews.
Guusto vs Matter — at a glance
| Feature | Guusto | Matter |
|---|---|---|
| Rating | 4.9 / 5 | 5.0 / 5 |
| Reviews | 2,383 | 1 |
| Starting price | $2.25 /User/Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Large Enterprises |
| Category | Employee Recognition Software | Employee Recognition Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Guusto and Matter
- Pricing: Guusto starts at $2.25 /User/Month. Matter pricing is not publicly listed.
- Target audience: Guusto is built for Large Enterprises and Medium Business, while Matter targets Individuals and Freelancers / Consultants.
- User satisfaction: Matter scores higher with a 5.0-star average.
- Deployment: Guusto supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Matter supports SaaS/Web/Cloud.
Guusto vs Matter — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Employee Recognition Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Free PDF comparison
Download this Guusto vs Matter comparison
Get the full side-by-side as a PDF — these picks plus the top Employee Recognition Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for continuous, unlimited employee feedback integrated with Slack and Teams.
- You need seamless feedback requests directly within Slack or Microsoft Teams.
- Your organization requires unlimited inter and intra-company feedback exchanges.
- You want to combine feedback with access to professional and soft skills training.
- You are a very small business or startup with fewer than 50 employees.
- You prefer simple, annual performance reviews without ongoing feedback processes.
Guusto typically suits Large Enterprises and Medium Business. Matter tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Guusto is a one-stop platform to create successful HR leaders in your business. Our 60,000+ partner merchant locations enable you to give versatile rewards quickly and without markups. ... Read More about Guusto | Matter is a top-notch enterprise solution that simplifies the process of gathering feedback for organizations. It enables employees to request feedback from colleagues, managers, and even ... Read More about Matter |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
|
|
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50–1,000 Employee | 50-1,000 employeesMedium to Large Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Extensive Reward Network: Guusto partners with over 60,000 global merchants, offering a vast array of reward options for employees to choose from.
- Transparent Pricing Model: Guusto operates on a straightforward pricing model where $1 equals $1, with no hidden fees or markups, making it cost-effective for organizations.
- Flexible Reward Delivery: The platform supports multiple delivery methods, including digital, SMS, print, and mobile, making rewards accessible to all employees regardless of their technological proficiency.
- Seamless Integration with Slack and Teams: Matter integrates directly into Slack and Microsoft Teams, allowing employees to request and provide feedback without leaving their primary communication platforms.
- Feedback System: The platform supports feedback exchange within and across organizations, letting teams share insights continuously and improving workforce quality.
- Access to Professional and Soft Skills Training: Matter offers a library of training resources covering key skills such as analytical thinking, communication, and leadership building, promoting employee growth.
Best fit
- 50–1,000 Employee
- Healthcare, Retail, Hospitality, Manufacturing, Financial Services
- HR Managers, Employee Engagement Coordinators, Operations Managers, Team Leaders
- 50–1,000 employees
- Technology, Healthcare, Finance, Retail, Education
- HR Managers, People Operations Managers, Employee Engagement Coordinators, Talent Acquisition Specialists.
Reasons buyers look elsewhere
- Reward catalog limited to gift cards — teams wanting experiences or merchandise need third-party integrations
- Manual tracking required when gift cards are redeemed; no automatic ledger updates
- Merchant availability not updated in real time — redemptions fail against inactive vendors
- Matter lacks extensive branding and visual customization options, such as a "white label" feature, making it challenging for companies to fully align the platform with their unique brand identity.
- Users have reported that the process of redeeming rewards or points within Matter is cumbersome, which could detract from the overall user experience.
- The platform offers a narrow selection of "Kudos" options, which may benefit from more variety and creativity to make the act of expressing gratitude more engaging.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Guusto and Matter Compare on Features?
Total Features | 17 Features | 5 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Guusto and Matter on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Guusto User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 2491 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting seamless integrations and comprehensive feedback capabilities, though limited user reviews restrict broader validation. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Marriott  The Body Shop  Harvard University |  Red Bull  Atlassian  Dropbox |
|---|
Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Top Alternatives to Guusto and Matter in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Employee Recognition Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Guusto or Matter?
- Matter edges out the other on user ratings (5.0 vs 4.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Guusto and Matter offer a free trial?
- Neither Guusto nor Matter currently lists a free trial.
- What is the starting price of Guusto vs Matter?
- Guusto starts at $2.25 /User/Month. Matter starts at Contact for pricing.
- What are the top alternatives to Guusto?
- Top alternatives to Guusto include MahaloHR, Benefit One, Gratifi, Kudos, Let's Buzzz.
- What are the top alternatives to Matter?
- Top alternatives to Matter include BackFeed+, Upside, Honestly Employee Engagement, Talent Fairy, GetFeedy.