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Gusto vs Xero vs Zoho Books Comparison

Last updated:

Gusto

3.7(6,096 reviews)

Starting at $49 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…

Xero

4.2(5,582 reviews)

Starting at $3.75 /month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Xero software is a cloud-based accounting system that helps businesses manage their finances, run payroll, and save time so they can focus on growing their business. This single platform connects all your finances and in…

Zoho Books

4.5(565 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Zoho Books is a cloud based online accounting software. It allows you to view, manage and submit your entire business accounting cycle. Easily track your finances with intuitive reports search your transaction history, c…

Xero leads on user satisfaction with a 4.2-star rating across 5,582 reviews.

Gusto vs Xero vs Zoho Books — at a glance

FeatureGustoXeroZoho Books
Rating3.7 / 54.2 / 54.5 / 5
Reviews6,0965,582565
Starting price$49 /user/month$3.75 /monthContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryPayroll SoftwareAccounting SoftwareAccounting Software
Integrations14+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR, ISO 27001GDPR
Data residencyUSGlobalGlobal

Key differences between Gusto and Xero

  • Pricing: Gusto starts at $49 /user/month, while Xero starts at $3.75 /month.
  • User satisfaction: Xero scores higher with a 4.2-star average.
  • Deployment: Gusto supports SaaS/Web/Cloud; Xero supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Gusto vs Xero vs Zoho Books — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gusto - Payroll Software
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Biggest differences

Start here before you go deeper into features.

Gusto

Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Choose if
  • You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
  • Your team values a user-friendly interface with straightforward setup and workflows.
  • You need strong integrations with accounting tools like QuickBooks Online.
Consider alternatives if
  • Your business requires highly complex or heavily customized payroll processing.
  • You are a large enterprise with extensive, process-heavy HR workflows.

Xero

Best for small businesses needing user-friendly, cloud-based accounting with strong support.

Choose if
  • You are a small business or professional services firm with up to 50 employees.
  • You want an intuitive interface with real-time collaboration for multiple users.
  • You value highly responsive and knowledgeable customer support for troubleshooting.
Consider alternatives if
  • You are a large enterprise requiring complex, multi-entity accounting features.
  • You need extensive self-service options for advanced accounting processes without relying on support.

Zoho Books

Best for small to mid-sized businesses needing simple, automated cloud accounting.

Choose if
  • You run a small or medium business with up to 100 employees.
  • You want an intuitive, user-friendly interface for easy accounting management.
  • You need automated workflows to save time on invoicing and bank reconciliation.
Consider alternatives if
  • You are a large enterprise with complex, multi-entity accounting requirements.
  • You require highly customizable or industry-specific accounting workflows.

Gusto: Best for small to mid-sized businesses needing simple, integrated payroll and HR. Xero: Best for small businesses needing user-friendly, cloud-based accounting with strong support.

Description

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto

Xero software is a cloud-based accounting system that helps businesses manage their finances, run payroll, and save time so they can focus on growing their business. This single platform ... Read More about Xero

Zoho Books is a cloud based online accounting software. It allows you to view, manage and submit your entire business accounting cycle. Easily track your finances with intuitive reports ... Read More about Zoho Books

Entry Level Pricing

  • Starts from $49 , monthly
  • Starts from $3.75 , monthly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

9.7/10

9.6/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
1-50 employeesSmall Business
1-50 employees51-100 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Gusto

  • Streamlined Payroll Processing: Gusto simplifies payroll management, allowing administrators to run payroll in just a few clicks. Managers can save valuable time and reduce errors, ensuring employees get paid accurately and on time.
  • Comprehensive Benefits Management: With Gusto, offering employee benefits becomes a breeze. From health insurance to retirement plans, you can easily manage and customize benefits packages that enhance employee satisfaction and retention.
  • User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.

Xero

  • Streamlined Financial Management: With Xero, you can effortlessly manage your business finances in one place. Users often appreciate the intuitive dashboard that provides a clear overview of cash flow, invoices, and expenses at a glance.
  • Real-Time Collaboration: Xero allows multiple users to access and work on financial data simultaneously. This feature fosters collaboration among teams, ensuring everyone is aligned and up-to-date without the hassle of emailing spreadsheets back and forth.
  • Automated Processes: Say goodbye to tedious manual entries! Xero automates recurring invoicing and bank reconciliation, saving you precious time that you can redirect towards strategic planning and growth initiatives.

Zoho Books

  • Streamlined Financial Management: With Zoho Books, managers can effortlessly track income and expenses, ensuring that financial oversight is both comprehensive and intuitive. This allows you to focus on strategic decision-making rather than getting bogged down in paperwork.
  • Automated Workflows: Executives will appreciate the efficiency of automated workflows that save time and reduce errors. By automating recurring tasks like invoicing and payment reminders, your team can dedicate more time to high-value activities.
  • Real-Time Collaboration: Administrators can easily collaborate with team members and accountants in real-time, fostering a culture of transparency and teamwork. This feature ensures everyone stays on the same page, regardless of location.
Best fit

Best fit

Gusto

  • 1-100 employees
  • Human Resources, Retail, Restaurants, Nonprofits, Professional Services
  • HR Managers, Payroll Administrators, Business Owners, Office Managers

Xero

  • 1-50 employees
  • Accounting, Retail, Hospitality, Non-Profit, Professional Services
  • Accountants, Bookkeepers, Business Owners, Finance Managers, Operations Managers

Zoho Books

  • 1-100 employees
  • Accounting, E-commerce, Consulting, Retail, Nonprofit, Professional Services
  • Accountants, Finance Managers, Small Business Owners, Bookkeepers, Operations Managers
Watchouts

Reasons buyers look elsewhere

Gusto

  • Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
  • Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
  • Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.

Xero

  • Users may seek alternatives to Xero due to its pricing structure, especially for small businesses or startups that require budget-friendly accounting solutions without compromising essential features.
  • Some businesses might find Xero’s interface challenging, prompting them to explore options that offer a more intuitive and user-friendly experience for their team members.
  • Companies with specific industry needs might find that Xero lacks certain tailored functionalities, leading them to consider alternatives that provide specialized features for their sector.

Zoho Books

  • Users may seek alternatives to Zoho Books for enhanced customization options, particularly if their business requires specific workflows or features that are not adequately supported by the platform's existing capabilities.
  • Businesses operating in niche markets might explore alternatives to access industry-specific functionalities and integrations that better align with their unique operational needs and regulatory requirements.
  • Some users may find the pricing structure of Zoho Books less competitive compared to other accounting software, prompting them to consider alternatives that offer similar features at a more attractive cost.

Software Demo

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How do Gusto, Xero and Zoho Books Compare on Features?

Total Features

54 Features

17 Features

16 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Gusto, Xero and Zoho Books on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $49 , monthly
        • $3.75 , monthly
        • Not Available

        Pricing Plans

        • Simple

          $49

          /user/month

          • Full-service, single-state payroll

          • Unlimited runs & automated tax filings

          • Employee portal for paystubs & self-service

        • Plus

          $80

          /user/month

          • Everything in the Simple plan, plus

          • Multi-state payroll w/ Next-Day Direct Deposit

          • Time tracking & PTO management

          Show more +

        • Premium

          $180

          /user/month

          • All Plus features, plus:

          • Dedicated service advisor

          • Access to certified HR experts

          Show more +

        • Early

          $3.75

          /month

          • Send quotes and up to 20 invoices

          • Accept online invoice payments

          • Enter up to 5 bills

          Show more +

        • Growing

          $8.25

          /month

          • Unlimited invoices and quotes

          • Accept online payments

          • Enter and pay bills

          Show more +

        • Established

          $13.50

          /month

          • All Growing plan features included

          • 180-day cash-flow forecast

          • Advanced performance graphs

          Show more +

        • Not Available

        Pricing Page

        Gusto pricing
        Xero pricingZoho Books pricing

        Other Details

        Organization Types supported

        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Gusto vs Xero User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        677

        36

        12

        15

        117

        4042

        197

        83

        70

        213

        270

        14

        2

        0

        3

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization.

        What buyers like

        • Ease of use
        • Customer support
        • Integration with accounting tools

        Common complaints

        • Support communication issues
        • Limited advanced customization

        Buyer sentiment

        Overall positive sentiment highlights Xero's ease of use and excellent customer support, though some users note challenges with initial support access and advanced features.

        What buyers like

        • Customer support quality
        • Ease of use
        • Automation of financial tasks

        Common complaints

        • Initial support accessibility
        • Complexity of advanced features for new users

        Buyer sentiment

        Users generally express high satisfaction with Zoho Books for its ease of use, automation, and collaborative features, though some note limitations for larger or more complex organizations.

        What buyers like

        • Ease of use
        • Automation
        • Collaboration

        Common complaints

        • Limited advanced features
        • Pricing transparency

        Pros and Cons

        • Simplifies payroll processing and tax compliance for non-experts

        • Robust integrations with accounting platforms like QuickBooks Online

        • Responsive and efficient customer support

        • Occasional errors or inconsistencies in support communication

        • Challenging transition process from other payroll providers without guidance

        • Highly responsive and knowledgeable customer support

        • User-friendly interface with an intuitive dashboard

        • Effective automation of recurring invoicing and bank reconciliation

        • Initial difficulty connecting with support

        • Challenges for new users on specific features like payroll matching and batch payments

        • Intuitive and user-friendly interface for both beginners and professionals

        • Automated workflows that save time and reduce errors

        • Real-time collaboration features enabling transparency and teamwork

        • Limited suitability for very large enterprises with complex accounting needs

        • Potential lack of deep customization for niche industries

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Handlebar Cyclery

        Handlebar Cyclery

        Dwg

        Dwg

        American Canning

        American Canning

        Coco cubano

        Coco cubano

        Brandography

        Brandography

        Legal consultant

        Legal consultant

        Samteq

        Samteq

        Media and Screenshots

        Screenshots

        gusto

        4 Screenshots

        Pasted image

        3 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Gusto or Xero?
        Xero edges out the other on user ratings (4.2 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Gusto and Xero offer a free trial?
        Yes, both Gusto and Xero offer a free trial.
        What is the starting price of Gusto vs Xero?
        Gusto starts at $49 /user/month. Xero starts at $3.75 /month.
        What are the top alternatives to Gusto?
        Top alternatives to Gusto include Patriot Payroll, Paychex Flex, Paycor, Freshbooks, BambooHR.
        What are the top alternatives to Xero?
        Top alternatives to Xero include Zoho Books, Quickbooks, Sage Accounting (Sage One), Zoho Daybook, QuickFile.

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