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Gusto vs EPAY HCM Comparison

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Gusto

4.4(873 reviews)

Starting at $49 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…

EPAY HCM

4.7(123 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every feature of EPAY payroll has be…

EPAY HCM leads on user satisfaction with a 4.7-star rating across 123 reviews.

Spotsaas Analysis

GustoEPAY HCM

The core difference between Gusto and EPAY HCM lies in their target market; Gusto is tailored for small to mid-sized businesses seeking a user-friendly all-in-one HR solution, while EPAY HCM is designed for larger organizations with complex HR needs. Ideal buyers for Gusto are HR managers and business owners in smaller companies, whereas EPAY HCM is suited for HR directors and payroll managers in larger enterprises.

- Best for small to mid-sized businesses - Offers integrated payroll and HR features - User-friendly interface with straightforward setup - Ideal for companies with 1-100 employees - Suitable for various industries including retail and nonprofits - Priced at $49

- Designed for larger organizations (100-10,000+ employees) - Supports complex HR needs across multiple industries - Ideal for HR directors and compliance officers - Focuses on manufacturing, logistics, and healthcare sectors - Offers extensive workforce management capabilities - Pricing details not listed

Gusto vs EPAY HCM — at a glance

FeatureGustoEPAY HCM
Rating4.4 / 54.7 / 5
Reviews873123
Starting price$49 /user/monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, Online24/7 (Live rep)
CertificationsSOC 2, GDPR—
Data residencyUSUS

Key differences between Gusto and EPAY HCM

  • Pricing: Gusto starts at $49 /user/month. EPAY HCM pricing is not publicly listed.
  • Free trial: Gusto offers a free trial; EPAY HCM does not.
  • Target audience: Gusto is built for Freelancers / Consultants and Medium Business, while EPAY HCM targets Large Enterprises and Medium Business.
  • User satisfaction: EPAY HCM scores higher with a 4.7-star average.
  • Deployment: Gusto supports SaaS/Web/Cloud; EPAY HCM supports SaaS/Web/Cloud.

Gusto vs EPAY HCM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Gusto - Payroll Software
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EPAY HCM - Payroll Software
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Gusto vs EPAY HCM: Biggest differences

Start here before you go deeper into features.

Gusto

Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Choose if
  • You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
  • Your team values a user-friendly interface with straightforward setup and workflows.
  • You need strong integrations with accounting tools like QuickBooks Online.
Consider alternatives if
  • Your business requires highly complex or heavily customized payroll processing.
  • You are a large enterprise with extensive, process-heavy HR workflows.

EPAY HCM

Best for

Large Enterprises, Medium Business

Gusto typically suits Freelancers / Consultants and Medium Business. EPAY HCM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every ... Read More about EPAY HCM

Entry Level Pricing

  • Starts from $49 , monthly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.7/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.38

(873)

4.72

(123)

Best Company Size

1-50 employees51-100 employees
100–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Gusto

  • Streamlined Payroll Processing: Gusto simplifies payroll management, letting administrators run payroll in just a few clicks. Managers can save time and reduce errors, confirming employees get paid accurately and on time.
  • Benefits Management: With Gusto, offering employee benefits is straightforward. From health insurance to retirement plans, you can manage and customize benefits packages that improve employee satisfaction and retention.
  • User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.

EPAY HCM

  • Comprehensive Workforce Management: Combines payroll, time and attendance, HR, and benefits in a unified cloud platform designed for distributed workforces.
  • Mobile-Enabled Self-Service: Lets employees and managers access schedules, time tracking, and payroll information anytime, anywhere from their mobile devices.
  • Reliable Compliance & Reporting: Helps organizations stay compliant with labor laws while providing detailed, customizable reports to manage labor costs effectively.
Best fit

Best fit

Gusto

  • 1-100 employees
  • Human Resources, Retail, Restaurants, Nonprofits, Professional Services
  • HR Managers, Payroll Administrators, Business Owners, Office Managers

EPAY HCM

  • 100–10,000+ employees
  • Manufacturing, logistics, healthcare, hospitality, retail, and field services
  • HR Directors, Payroll Managers, Workforce Coordinators, Compliance Officers, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Gusto

  • Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
  • Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
  • Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.

EPAY HCM

  • Organizations needing global payroll capabilities might consider providers with broader multinational compliance.
  • Companies seeking full talent management suites including recruiting and learning management may prefer larger HCM platforms.
  • Businesses prioritizing modern, intuitive mobile-first experiences could explore cloud-native workforce solutions.

Software Demo

Demo

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How do Gusto and EPAY HCM Compare on Features?

Total Features

54 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Gusto and EPAY HCM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $49 , monthly
      • Not Available

      Pricing Plans

      • Simple

        $49

        /user/month

        • Full-service, single-state payroll

        • Unlimited runs & automated tax filings

        • Employee portal for paystubs & self-service

      • Plus

        $80

        /user/month

        • Everything in the Simple plan, plus

        • Multi-state payroll w/ Next-Day Direct Deposit

        • Time tracking & PTO management

        Show more +

      • Premium

        $180

        /user/month

        • All Plus features, plus:

        • Dedicated service advisor

        • Access to certified HR experts

        Show more +

      • Not Available

      Pricing Page

      Gusto pricing

      Pricing information not available

      Gusto vs EPAY HCM: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Gusto vs EPAY HCM Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      ISO 27001

      ✗ No
      —

      Single Sign-On (SSO)

      ✓ Yes
      —

      Multi-Factor Auth (MFA)

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Audit Logs

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Gusto User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      677

      36

      12

      15

      117

      126

      13

      3

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization.

      What buyers like

      • Ease of use
      • Customer support
      • Integration with accounting tools

      Common complaints

      • Support communication issues
      • Limited advanced customization

      Buyer sentiment

      Buyer sentiment is very strong across 143 reviews, with consistently positive feedback.

      What buyers like

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
      • User-friendly interface with simple navigation, both on the mobile app and website.
      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      Common complaints

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
      • Issues with login reliability, such as cases where users struggle to access accounts due to password or keyboard settings.

      Pros and Cons

      • Simplifies payroll processing and tax compliance for non-experts

      • Robust integrations with accounting platforms like QuickBooks Online

      • Responsive and efficient customer support

      • Occasional errors or inconsistencies in support communication

      • Challenging transition process from other payroll providers without guidance

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

      • User-friendly interface with simple navigation, both on the mobile app and website.

      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Gusto or EPAY HCM? Tell buyers what actually differs.

      Gusto and EPAY HCM Customers

      Customers

      Handlebar Cyclery

      Handlebar Cyclery

      Dwg

      Dwg

      American Canning

      American Canning

      EPAY HCM_customers_0

      EPAY HCM_customers_0

      EPAY HCM_customers_1

      EPAY HCM_customers_1

      EPAY HCM_customers_2

      EPAY HCM_customers_2

      Media and Screenshots

      Screenshots

      gusto

      4 Screenshots

      EPAY HCM Demo - HR Management

      10 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Gusto and EPAY HCM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Gusto or EPAY HCM?
      EPAY HCM edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Gusto and EPAY HCM offer a free trial?
      Gusto offers a free trial. EPAY HCM does not.
      What is the starting price of Gusto vs EPAY HCM?
      Gusto starts at $49 /user/month. EPAY HCM starts at Contact for pricing.
      What are the top alternatives to Gusto?
      Top alternatives to Gusto include Paylocity Web Pay, Greenshades, Paychex Flex, Zenefits, SumoPayroll.
      What are the top alternatives to EPAY HCM?
      Top alternatives to EPAY HCM include Fingercheck, PrimePay, APS Payroll, SurePayroll, OnPay.