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GrowthScore vs MedBridge vs Zonka Feedback Comparison

Last updated:

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…

MedBridge

4.2(191 reviews)

Starting at $250 /User/Year

  • Large Enterprises
  • Medium Business

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. MedBridge's features are designed t…

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

SpotSaaS Analysis

GrowthScoreMedBridgeZonka Feedback

The core difference between GrowthScore and MedBridge is that GrowthScore specializes in multi-channel NPS measurement and actionable insights for mid-to-large teams, while MedBridge's focus and ideal buyer remain unspecified. GrowthScore is ideal for companies with 51-500 or 500+ employees looking for robust customer feedback solutions, whereas MedBridge may appeal to a broader audience seeking unspecified features.

- Best for mid-to-large teams - Multi-channel NPS measurement - Actionable customer insights - Price: $19 - Ideal for strategic business decisions - Company sizes: 51-500 employees, 500+ employees

- Focus and ideal buyer unspecified - Price: $250 - Features not detailed - Company sizes not listed - Potentially suitable for various sectors - Specific use cases not provided

GrowthScore vs MedBridge vs Zonka Feedback — at a glance

FeatureGrowthScoreMedBridgeZonka Feedback
Rating4.2 / 54.2 / 54.7 / 5
Reviews7191130
Starting price$19 /Month$250 /User/Year$24 /Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsGDPRHIPAAGDPR
Data residencyUSUSGlobal

Key differences between GrowthScore and MedBridge

  • Pricing: GrowthScore starts at $19 /Month, while MedBridge starts at $250 /User/Year.
  • Free trial: GrowthScore offers a free trial; MedBridge does not.
  • Deployment: GrowthScore supports SaaS/Web/Cloud; MedBridge supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare GrowthScore vs MedBridge vs Zonka Feedback — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GrowthScore - NPS Software
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Talk to an expert
MedBridge - NPS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

MedBridge

Best for

Large Enterprises, Medium Business, Small Business

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

GrowthScore typically suits Large Enterprises and Medium Business. MedBridge tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore

MedBridge is an EMR offering integrating NPS' proprietary electronic medical record technologies with GEMS, the leading provider of private medical group management software solutions. ... Read More about MedBridge

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Entry Level Pricing

  • Starts from $19
  • Starts from $250
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do GrowthScore, MedBridge and Zonka Feedback Compare on Features?

Total Features

12 Features

0 Features

28 Features

Unique Features

No unique features

No features

No unique features

Get Quote
Get Quote

Compare GrowthScore, MedBridge and Zonka Feedback on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19
        • $250
        • $24 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential

          • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • 1,000 Online Responses

          Show more +

        • Professional

          • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Growth

          • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

          • Add Devices : 0 (based upon the devices, the pricing varies)

          • Unlimited Online Responses

          Show more +

        • Browse all pricing plans

        Pricing Page

        GrowthScore pricing
        MedBridge pricing
        Zonka Feedback pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        Data Encryption

        Data Residency

        🇺🇸 US
        🇺🇸 US

        GrowthScore vs MedBridge User Reviews & Rating Comparison

        User Ratings

        4.2

        (based on 7 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        142

        30

        7

        2

        4

        47

        1

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

        What buyers like

        • Multi-channel feedback collection
        • Actionable insights
        • NPS measurement accuracy

        Common complaints

        • Pricing transparency
        • Limited user reviews

        Buyer sentiment

        Buyer sentiment is positive across 185 reviews, with strong overall satisfaction.

        What buyers like

        • Variety of courses offered, allowing users to find relevant and useful content.
        • Easy access and user-friendly platform for both new hires and experienced users.
        • Clear and concise presentation of information, making learning efficient and effective.

        Common complaints

        • Program may be slow to operate at times, affecting user experience.
        • Limited practical application mixed with heavy didactic material in some courses, potentially impacting engagement and relevance for users.

        Buyer sentiment

        Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

        What buyers like

        • Ease of use
        • Customizable surveys
        • Offline survey tools

        Common complaints

        • Lack of advanced analytics
        • Limited feedback export options

        Pros and Cons

        • Multi-channel customer feedback collection

        • Actionable insights for business decision making

        • Strong Net Promoter Score measurement capabilities

        • Limited publicly available pricing information

        • Smaller user base with only 7 ratings

        • Seamless integration with existing EMR systems.

        • Designed specifically for healthcare professionals.

        • Improves overall workflow efficiency.

        • Not suitable for non-healthcare businesses.

        • Setup can be time-consuming.

        • Easy to use and clean interface suitable for enterprise products

        • Powerful survey-building features including templates and survey logic

        • Robust API and excellent offline survey tools

        • Lack of application intelligence behind surveys

        • Limitations in downloading all feedback comments in PDF format

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Leroy Merlin

        Leroy Merlin

        SAP

        SAP

        BCG

        BCG

        Media and Screenshots

        Screenshots

        screenshot

        3 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, GrowthScore or MedBridge?
        GrowthScore and MedBridge are closely matched with equal user ratings of 4.2. The right choice depends on your team size, budget, and specific NPS Software needs.
        Do GrowthScore and MedBridge offer a free trial?
        GrowthScore offers a free trial. MedBridge does not.
        What is the starting price of GrowthScore vs MedBridge?
        GrowthScore starts at $19 /Month. MedBridge starts at $250 /User/Year.
        What are the top alternatives to GrowthScore?
        Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.
        What are the top alternatives to MedBridge?
        Top alternatives to MedBridge include Zonka Feedback, In Touch EMR, 75Health EHR, PracticeStudio, Eclipse PM.

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