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Fuze vs iPlum Comparison

Last updated:

Fuze

3.7(197 reviews)

Starting at $15 /User/Month

  • Individuals
  • Large Enterprises

Fuze is a cloud-based unified communications platform for distributed teams that need VoIP calling, video conferencing, and screen sharing in a single application. It replaces separate tools for calls and meetings so rem…

iPlum

4.3(13 reviews)

Starting at $8.99 /User/Month

  • Large Enterprises
  • Medium Business

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and message management system, relyin…

iPlum leads on user satisfaction with a 4.3-star rating across 13 reviews.

Fuze vs iPlum — at a glance

FeatureFuzeiPlum
Rating3.7 / 54.3 / 5
Reviews19713
Starting price$15 /User/Month$8.99 /User/Month
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Fuze and iPlum

  • Pricing: Fuze starts at $15 /User/Month, while iPlum starts at $8.99 /User/Month.
  • Target audience: Fuze is built for Individuals and Large Enterprises, while iPlum targets Large Enterprises and Medium Business.
  • User satisfaction: iPlum scores higher with a 4.3-star average.
  • Deployment: Fuze supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; iPlum supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Fuze vs iPlum — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fuze - VoIP Providers
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iPlum - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

Fuze

Best for small to medium remote teams needing quick, cloud-based VoIP setup.

Choose if
  • You want a unified platform combining calls, messaging, and meetings in one app.
  • Your team primarily works remotely and requires easy collaboration tools like screen sharing.
  • You need a low-complexity, cloud-hosted VoIP solution that can be set up within hours.
Consider alternatives if
  • Your organization demands enterprise-grade telephony with zero downtime and high reliability.
  • You require extensive on-premises PBX integration or support for legacy telephony systems.

iPlum

Best for

Large Enterprises, Medium Business, Small Business

Fuze typically suits Individuals and Large Enterprises. iPlum tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Fuze is a cloud-based unified communications platform for distributed teams that need VoIP calling, video conferencing, and screen sharing in a single application. It replaces separate ... Read More about Fuze

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and ... Read More about iPlum

Entry Level Pricing

  • Starts from $15
  • Starts from $8.99 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.66

(197)

4.27

(13)

Best Company Size

Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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How do Fuze and iPlum Compare on Features?

Total Features

8 Features

3 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Fuze and iPlum on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $8.99 , Billed Yearly

      Pricing Plans

      • Not Available
      • iPlum Phone (Call, Text)

        • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

        • True Caller-ID with Call Return.

        • Business Hours Setup.

        Show more +

      • FAX

        • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

        • True Caller-ID with Call Return.

        • Business Hours Setup.

        Show more +

      • HIPAA Compliance

        • iPlum Phone or Fax Number plan

        • Security & Backup add-on plan for HIPAA compliance

        • Business Associate Agreement (BAA)

      • Browse all pricing plans

      Pricing Page

      Fuze pricing
      iPlum pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Fuze User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      61

      75

      32

      12

      21

      10

      1

      1

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Fuze's ease of use and remote collaboration capabilities but report frustrations with connectivity and app performance issues.

      What buyers like

      • Ease of use
      • Audio and video quality
      • Remote work enablement

      Common complaints

      • Connectivity problems
      • Mobile app bugs

      Buyer sentiment

      Buyer sentiment is positive across 15 reviews, with strong overall satisfaction.

      What buyers like

      • Affordable pricing compared to big mobile companies offering international call credits at low rates.
      • Quality customer service with helpful and prompt responses, even outside of regular hours.
      • Better call quality than competitors like Google Voice.

      Common complaints

      • Lack of real Windows support and overall poor service quality according to some users.
      • Complaints about the limited marketplace and hidden fees associated with the platform.
      • Some users find the service mediocre or even consider it a scam.

      Pros and Cons

      • High-definition audio and video call quality

      • User-friendly interface supporting calls, messaging, and screen sharing

      • Effective remote collaboration features facilitating work-from-home setups

      • Connectivity issues and slow response times for contact updates

      • Performance problems following software updates

      • Affordable solution for long-distance calls

      • Easy to set up and use

      • Effective call management features

      • Limited features for larger organizations

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Fuze or iPlum? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      Helps to Meetings

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Fuze and iPlum in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fuze or iPlum?
      iPlum edges out the other on user ratings (4.3 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fuze and iPlum offer a free trial?
      Neither Fuze nor iPlum currently lists a free trial.
      What is the starting price of Fuze vs iPlum?
      Fuze starts at $15 /User/Month. iPlum starts at $8.99 /User/Month.
      What are the top alternatives to Fuze?
      Top alternatives to Fuze include Zoom, ezTalks, TelebuJoin, Pexip, RingCentral Meetings.
      What are the top alternatives to iPlum?
      Top alternatives to iPlum include VoIPstudio, Jive Voice, Vonage Business, Voxloud, TR Cloud VoIP.