Freshworks CRM vs ClickUp Comparison
Freshworks CRM
Starting at Contact for pricing
- Free Trial
- Individuals
- Freelancers
Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features like drag and drop workflow bu…
ClickUp
Starting at $7 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…
ClickUp leads on user satisfaction with a 4.4-star rating across 8,714 reviews.
Freshworks CRM vs ClickUp — at a glance
| Feature | Freshworks CRM | ClickUp |
|---|---|---|
| Rating | — | 4.4 / 5 |
| Reviews | — | 8,714 |
| Starting price | Contact for pricing | $7 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Freelancers, Large Enterprises | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | CRM Software | Collaboration Software |
| Integrations | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | SOC 2, HIPAA, GDPR |
| Data residency | — | Global |
Key differences between Freshworks CRM and ClickUp
- Pricing: ClickUp starts at $7 /User/Month. Freshworks CRM pricing is not publicly listed.
- Target audience: Freshworks CRM is built for Individuals and Freelancers, while ClickUp targets Freelancers / Consultants and Large Enterprises.
- Deployment: Freshworks CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Freshworks CRM vs ClickUp — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Freshworks CRMMigrated to Freshsales Compare Freshsales Compare Freshsales |
Biggest differences
Start here before you go deeper into features.
Individuals, Freelancers, Large Enterprises
Best for customizable, all-in-one project management in mid-to-large teams.
- You need highly customizable workflows adaptable to diverse project methods.
- Your team values an intuitive interface that streamlines task and workflow management.
- You want a single platform consolidating tasks, docs, goals, and chat.
- Your team lacks technical expertise and may struggle with a steep learning curve.
- You require extensive third-party app integrations and marketplace connectors.
Freshworks CRM typically suits Individuals and Freelancers. ClickUp tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features ... Read More about Freshworks CRM | ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 50-500 employeesLarge enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
- Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
- All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
Best fit
No best-fit guidance available yet.
- 50 to 500 employees
- Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
- Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
- Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
- Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.
Software Demo
Demo |
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How do Freshworks CRM and ClickUp Compare on Features?
Total Features | 9 Features | 44 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks CRM and ClickUp on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | — | 🌐 Global |
Freshworks CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Freshsales stands out as a dynamic and user-friendly CRM platform that consistently delivers value, particularly for small to mid-sized businesses and startups. One of its most celebrated ... Read more | Buyer sentiment Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  Cisco  Grabyo  Honda |  Samsung  IBM  Booking.com |
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Media and Screenshots
Screenshots |  5 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  1 Videos |  5 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks CRM or ClickUp?
- ClickUp edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshworks CRM and ClickUp offer a free trial?
- Yes, both Freshworks CRM and ClickUp offer a free trial.
- What is the starting price of Freshworks CRM vs ClickUp?
- Freshworks CRM starts at Contact for pricing. ClickUp starts at $7 /User/Month.
- What are the top alternatives to Freshworks CRM?
- Top alternatives to Freshworks CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Streak, Salesforce.
- What are the top alternatives to ClickUp?
- Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.