Freshsales vs TheyDo Comparison
Freshsales
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…
TheyDo
Starting at $2,763.00 per month
- Large Enterprises
- Small Business
Introducing TheyDo, the ultimate platform for collaborative customer journey management. Empowering service designers and managers at customer-driven companies, TheyDo revolutionizes the way teams align and work together…
Freshsales leads on user satisfaction with a 4.7-star rating across 508 reviews.
Freshsales vs TheyDo — at a glance
| Feature | Freshsales | TheyDo |
|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 |
| Reviews | 508 | 12 |
| Starting price | $9 /user/month | $2,763.00 per month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Small Business, Medium Business |
| Category | CRM Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | Browser Based (Cloud) |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours | Online |
| Certifications | SOC 2, GDPR | — |
| Data residency | Global | US |
Key differences between Freshsales and TheyDo
- Pricing: Freshsales starts at $9 /user/month, while TheyDo starts at $2,763.00 per month.
- Free trial: Freshsales offers a free trial; TheyDo does not.
- Target audience: Freshsales is built for Freelancers / Consultants and Large Enterprises, while TheyDo targets Large Enterprises and Small Business.
- User satisfaction: Freshsales scores higher with a 4.7-star average.
- Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; TheyDo supports Browser Based (Cloud).
Freshsales vs TheyDo — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Freshsales vs TheyDo: Biggest differences
Start here before you go deeper into features.
Best for mid-sized sales teams needing intuitive CRM with strong automation.
- You want a user-friendly CRM that requires minimal technical expertise.
- Your sales team benefits from integrated communication tools like email and calls.
- You need intelligent lead scoring to prioritize high-potential prospects efficiently.
- Your company requires advanced web form automation capabilities.
- You depend heavily on highly customizable, graphical reporting features.
Large Enterprises, Small Business, Medium Business
Freshsales typically suits Freelancers / Consultants and Large Enterprises. TheyDo tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales | Introducing TheyDo, the ultimate platform for collaborative customer journey management. Empowering service designers and managers at customer-driven companies, TheyDo revolutionizes the ... Read More about TheyDo |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.3/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 11-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Simplified Sales Processes: Freshsales simplifies your sales workflow, letting teams track leads, manage customer interactions, and close deals faster. You'll appreciate how easy it is to work through the sales pipeline, so nothing slips through the cracks.
- Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
- Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving time for you and your team.
No key benefits available yet.
Best fit
- 11 to 500 employees
- Sales Automation, SaaS, Martech, Fintech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
- Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
- Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.
No alternatives guidance available yet.
Software Demo
Demo |  TheyDo has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Freshsales and TheyDo Compare on Features?
Total Features | 10 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshsales and TheyDo on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Freshsales vs TheyDo: Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Freshsales vs TheyDo Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Freshsales User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 12 reviews, with consistently positive feedback. What buyers like
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Freshsales and TheyDo Customers
Customers |  Dunzo  Dyson  Grabyo |  Cisco  Kpn  ATLASSIAN |
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Media and Screenshots
Screenshots |  35 Screenshots | No screenshots available. |
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Videos |  3 Videos | No videos available. |
Top Alternatives to Freshsales and TheyDo in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshsales or TheyDo?
- Freshsales edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshsales and TheyDo offer a free trial?
- Freshsales offers a free trial. TheyDo does not.
- What is the starting price of Freshsales vs TheyDo?
- Freshsales starts at $9 /user/month. TheyDo starts at $2,763.00 per month.
- What are the top alternatives to Freshsales?
- Top alternatives to Freshsales include Bigin by Zoho CRM, Creatio CRM, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, Freshworks 360.
- What are the top alternatives to TheyDo?
- Top alternatives to TheyDo include Waitwize, Churn Solution, Churned, Portalstack, Syncly.