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Freshsales vs Pipedrive vs Salesmate vs Salesforce Sales Cloud - Which Tool Fits Your Business?

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Salesmate - CRM Software
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TL;DR - Quick Comparison Summary

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales ... Read More

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $9.90 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

Spotsaas Score

9.3/10

9.6/10

8.8/10

User Ratings

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Software Demo

Demo

How do Freshsales, Pipedrive, Salesmate and Salesforce Sales Cloud Compare on Features?

Total Features

10 Features

10 Features

9 Features

Unique Features

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        What Do Freshsales, Pipedrive, Salesmate and Salesforce Sales Cloud Cost?

        Pricing Option

              Starting From

              • $9 , yearly
              • $9.90 , Billed Yearly
              • $12 , Billed Yearly

              Pricing Plans

              • Growth

                $11

                /user/month

                • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

                • Kanban View for Contacts, Accounts, and Deals

                • Contact Lifecycle Stages

                Show more +

              • Pro

                $39

                /user/month

                • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

                • Everything in Growth, plus

                • Contact Scoring by Freddy AI

                Show more +

              • Enterprise

                $71

                /user/month

                • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

                • Everything in Pro, plus

                • Field-level Permissions

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              • Essential

                • Lead, deal, calendar and pipeline management

                • Simple data import and easy customization

                • 24/7 support and 300+ integrations

              • Advanced

                • Includes features of Essential plan, plus

                • Full email sync with templates and scheduling

                • Group emailing plus open and click tracking

                Show more +

              • Professional

                • Includes features of Advanced plan, plus

                • Create, manage and eSign documents and contracts

                • Revenue projections, forecasts and enhanced custom reporting

              • Browse all pricing plans
              • Starter

                • Contacts, Companies, Deals

                • Email Sync, Tracking & Templates

                • Multiple Pipeline Management

                Show more +

              • Growth

                • Includes features of Starter plan, plus

                • Product Management

                • Goal Management

                Show more +

              • Boost

                • Includes features of Growth plan, plus

                • Team Management

                • Increased Team Inbox Limits

                Show more +

              • Browse all pricing plans

              Pricing Page

              freshsales pricingpipedrive pricingsalesmate pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Freshsales vs Pipedrive vs Salesmate User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              447

              Very Good

              73

              Good

              6

              Poor

              2

              Terible

              5

              Excellent

              2339

              Very Good

              495

              Good

              70

              Poor

              17

              Terible

              45

              Excellent

              62

              Very Good

              13

              Good

              2

              Poor

              0

              Terible

              3

              Expert's Review generated by AI

              Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

              Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more

              Salesmate emerges as a highly versatile and user-friendly CRM solution based on extensive user feedback over the last year. Its intuitive interface and impressive range of features make it ...Read more

              Pros and Cons

              Pros and Cons of Freshsales

              • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

              • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

              • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

              • Highly customizable features and automation options that streamline workflows.

              • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

              • Limited features in certain areas, such as web form automation and graphical reports.

              Pros and Cons of Pipedrive

              • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

              • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

              • Clear, visual layout for tracking sales processes, deals, and project progression.

              • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

              • Some users find the system complex initially, requiring proper guidance and support for efficient use.

              • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

              Pros and Cons of Salesmate

              • Comprehensive feature set with tools for email tracking, automated workflows, and pipeline management, enabling streamlined sales processes.

              • User-friendly interface that is intuitive and accessible, requiring minimal technical expertise, even for first-time users.

              • Cost-effective solution with excellent price-to-performance ratio compared to competitors, ideal for small and medium businesses.

              • Seamless integrations with tools like Office 365 and third-party apps, along with features like mobile app support for remote work.

              • Limited mobile app functionality, with navigation and linking features for contacts and deals found to be manual and less intuitive.

              • Performance issues reported by some users, including slow loading times and repetitive notifications.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Dunzo

              Dunzo

              Dyson

              Dyson

              Grabyo

              Grabyo

              Festo

              Festo

              Remax

              Remax

              Vimeo

              Vimeo

              Skytop Business Loans LLC

              Skytop Business Loans LLC

              Faciliteq

              Faciliteq

              Zora Zamecnikova

              Zora Zamecnikova

              Media and Screenshots

              Screenshots

              Email Metrics screenshot

              35 Screenshots

              Dashboard

              5 Screenshots

              Voice

              6 Screenshots

              Videos

              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              4 Videos

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Freshsales and Pipedrive offer a Free Trial.

              Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Freshsales Starts at $9/user/month when yearly whereas for Pipedrive Starts at $9.90/User/Month when Billed Yearly.

              Some top alternatives to Freshsales includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

              Some top alternatives to Pipedrive includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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