Freshsales vs Pipedrive vs Freshworks 360 vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshsales (533) Get Quote Get Quote	Pipedrive (2966) Get Quote Get Quote	Freshworks 360 Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More	Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More	Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More
Entry Level Pricing	Starts from $9 , yearly	Starts from $9.90 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial	No free trial
Spotsaas Score	9.3/10	9.6/10	7.5/10
User Ratings	4.6 (1395)	4.5 (5199)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do Freshsales, Pipedrive, Freshworks 360 and Salesforce Sales Cloud Compare on Features?

Total Features	10 Features	10 Features	3 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do Freshsales, Pipedrive, Freshworks 360 and Salesforce Sales Cloud Cost?

Pricing Option
Starting From	$9 , yearly	$9.90 , Billed Yearly	Not Available
Pricing Plans	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +	Essential Get Started Lead, deal, calendar and pipeline management Simple data import and easy customization 24/7 support and 300+ integrations Advanced Get Started Includes features of Essential plan, plus Full email sync with templates and scheduling Group emailing plus open and click tracking Show more + Professional Get Started Includes features of Advanced plan, plus Create, manage and eSign documents and contracts Revenue projections, forecasts and enhanced custom reporting Browse all pricing plans	Not Available
Pricing Page			Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Not Available
	Get Quote	Get Quote	Get Quote

Freshsales vs Pipedrive vs Freshworks 360 User Reviews & Rating Comparison

User Ratings	4.6 (based on 1395 reviews)	4.5 (based on 5199 reviews)	No reviews available for the product
Rating Distribution	Excellent 447 Very Good 73 Good 6 Poor 2 Terible 5	Excellent 2339 Very Good 495 Good 70 Poor 17 Terible 45	No reviews available for the product
Expert's Review generated by AI	Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more	Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Freshsales Excellent customer support, quick responsiveness, and dedicated onboarding assistance. Centralized CRM platform that organizes customer data and interactions, enhancing efficiency. Intuitive and user-friendly interface, suitable for users with varying technical expertise. Highly customizable features and automation options that streamline workflows. Occasional system lags, slowdowns, and delays in report generation or real-time data updates. Limited features in certain areas, such as web form automation and graphical reports.	Pros and Cons of Pipedrive Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses. Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs. Clear, visual layout for tracking sales processes, deals, and project progression. Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance. Some users find the system complex initially, requiring proper guidance and support for efficient use. The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.	Pros and Cons of Freshworks 360
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Dunzo Dyson Grabyo	Festo Remax Vimeo	Grabyo GetYourGuide Honda

Media and Screenshots

Screenshots	35 Screenshots	5 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos	4 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshsales and Pipedrive offer a Free Trial.

Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshsales Starts at $9/user/month when yearly whereas for Pipedrive Starts at $9.90/User/Month when Billed Yearly.

Some top alternatives to Freshsales includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

Some top alternatives to Pipedrive includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Freshsales vs Pipedrive vs Freshworks 360 vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Freshsales

Pipedrive

Freshworks 360

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do Freshsales, Pipedrive, Freshworks 360 and Salesforce Sales Cloud Compare on Features?

Total Features

Unique Features

What Do Freshsales, Pipedrive, Freshworks 360 and Salesforce Sales Cloud Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Freshsales vs Pipedrive vs Freshworks 360 User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of Freshsales

Pros and Cons of Pipedrive

Pros and Cons of Freshworks 360

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure