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Freshsales vs HoneyBook Comparison

Last updated:

Freshsales

4.7(508 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…

HoneyBook

4.8(290 reviews)

Starting at $16 /month

  • Free Trial
  • Small Business

HoneyBook is business management software for service-based businesses that handles client communication, invoicing, project management, scheduling, and marketing in one platform. It helps freelancers and small service b…

HoneyBook leads on user satisfaction with a 4.8-star rating across 290 reviews.

Freshsales vs HoneyBook — at a glance

FeatureFreshsalesHoneyBook
Rating4.7 / 54.8 / 5
Reviews508290
Starting price$9 /user/month$16 /month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business HoursBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalUS

Key differences between Freshsales and HoneyBook

  • Pricing: Freshsales starts at $9 /user/month, while HoneyBook starts at $16 /month.
  • Target audience: Freshsales is built for Freelancers / Consultants and Large Enterprises, while HoneyBook targets Small Business.
  • User satisfaction: HoneyBook scores higher with a 4.8-star average.
  • Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; HoneyBook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Freshsales vs HoneyBook — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshsales - CRM Software
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Biggest differences

Start here before you go deeper into features.

Freshsales

Best for mid-sized sales teams needing intuitive CRM with strong automation.

Choose if
  • You want a user-friendly CRM that requires minimal technical expertise.
  • Your sales team benefits from integrated communication tools like email and calls.
  • You need intelligent lead scoring to prioritize high-potential prospects efficiently.
Consider alternatives if
  • Your company requires advanced web form automation capabilities.
  • You depend heavily on highly customizable, graphical reporting features.

HoneyBook

Best for small creative service businesses needing streamlined client and job management.

Choose if
  • You run a small creative or service-based business with up to 200 employees.
  • You want to automate repetitive tasks like invoicing, contracting, and client communication.
  • You need an all-in-one platform combining business management with marketing and client engagement.
Consider alternatives if
  • Your business requires extensive industry-specific customizations beyond standard workflows.
  • You need advanced financial management features such as recurring expense tracking.

Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation. HoneyBook: Best for small creative service businesses needing streamlined client and job management.

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales

HoneyBook is business management software for service-based businesses that handles client communication, invoicing, project management, scheduling, and marketing in one platform. It helps ... Read More about HoneyBook

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $16 , yearly

Free Trial Availability

SpotScore

What's this? ↗

9.3/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.69

(508)

4.85

(290)

Best Company Size

11-50 employees51-500 employees
1-50 employees51-200 employees
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Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Freshsales

  • Simplified Sales Processes: Freshsales simplifies your sales workflow, letting teams track leads, manage customer interactions, and close deals faster. You'll appreciate how easy it is to work through the sales pipeline, so nothing slips through the cracks.
  • Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
  • Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving time for you and your team.
Best fit

Best fit

Freshsales

  • 11 to 500 employees
  • Sales Automation, SaaS, Martech, Fintech, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Freshsales

  • Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
  • Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
  • Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.

HoneyBook

No alternatives guidance available yet.

Software Demo

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Step 1 of 4

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How do Freshsales and HoneyBook Compare on Features?

Total Features

10 Features

16 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Freshsales and HoneyBook on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • $16 , yearly

      Pricing Plans

      • Growth

        $11

        /user/month

        • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

        • Kanban View for Contacts, Accounts, and Deals

        • Contact Lifecycle Stages

        Show more +

      • Pro

        $39

        /user/month

        • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

        • Everything in Growth, plus

        • Contact Scoring by Freddy AI

        Show more +

      • Enterprise

        $71

        /user/month

        • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

        • Everything in Pro, plus

        • Field-level Permissions

        Show more +

      • Starter

        $19

        /month

        • Unlimited clients and projects

        • Stay organized with dedicated workspaces for clients and projects.

        • Invoices and payments

        Show more +

      • Essentials

        $39

        /month

        • Scheduler

        • Set your availability and clients can book free/paid sessions with you (including auto-reminders).

        • Automations

        Show more +

      • Premium

        $79

        /month

        • Unlimited team members

        • Grow your team while managing individual access levels to your account.

        • Priority support

        Show more +

      Pricing Page

      Freshsales pricing
      HoneyBook pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Freshsales User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      447

      73

      6

      2

      5

      303

      19

      4

      3

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations.

      What buyers like

      • Ease of use
      • Customer support
      • Automation capabilities

      Common complaints

      • System performance issues
      • Limited advanced features

      Buyer sentiment

      Users generally express high satisfaction with HoneyBook’s ease of use and automation but note some frustrations with setup complexity and certain feature limitations.

      What buyers like

      • Ease of use
      • Automation of repetitive tasks
      • Professional client communication

      Common complaints

      • Initial setup complexity
      • Limitations in advanced features

      Pros and Cons

      • Intuitive and user-friendly interface suitable for varying technical expertise

      • Excellent customer support with quick responsiveness and dedicated onboarding

      • Highly customizable features and automation options that streamline workflows

      • Occasional system lags and delays in report generation or real-time data updates

      • Limited features in areas like web form automation and graphical reports

      • Automates repetitive tasks such as invoicing, contracting, and client communication

      • User-friendly interface with helpful templates for non-technical users

      • Enhances professionalism through custom proposals, contact forms, and organized workflows

      • Initial setup and onboarding can be time-consuming and may require expert help

      • Some advanced features, like scheduling, feel clunky and need refinement

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Freshsales or HoneyBook? Tell buyers what actually differs.

      List of Customers

      Customers

      Dunzo

      Dunzo

      Dyson

      Dyson

      Grabyo

      Grabyo

      HIK Creative

      HIK Creative

      AHA Party

      AHA Party

      Brave Maven Media

      Brave Maven Media

      Media and Screenshots

      Screenshots

      Email Metrics screenshot

      35 Screenshots

      HoneyBook

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Freshsales and HoneyBook in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Freshsales or HoneyBook?
      HoneyBook edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Freshsales and HoneyBook offer a free trial?
      Yes, both Freshsales and HoneyBook offer a free trial.
      What is the starting price of Freshsales vs HoneyBook?
      Freshsales starts at $9 /user/month. HoneyBook starts at $16 /month.
      What are the top alternatives to Freshsales?
      Top alternatives to Freshsales include Bigin by Zoho CRM, Creatio CRM, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, Freshworks 360.
      What are the top alternatives to HoneyBook?
      Top alternatives to HoneyBook include Quickbooks, Freshbooks, Bonsai, 17hats, Projectworks.