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Freshsales vs Frame AI Comparison

Last updated:

Freshsales

4.7(508 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…

Frame AI

4.5(16 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Frame AI is the innovative engine that helps companies take better action based on their customer feedback. A purpose-made infrastructure tidies and normalizes data from every source, delivering analysis-ready insights f…

Freshsales leads on user satisfaction with a 4.7-star rating across 508 reviews.

Freshsales vs Frame AI — at a glance

FeatureFreshsalesFrame AI
Rating4.7 / 54.5 / 5
Reviews50816
Starting price$9 /user/monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCustomer Success Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Business HoursOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Freshsales and Frame AI

  • Pricing: Freshsales starts at $9 /user/month. Frame AI pricing is not publicly listed.
  • Target audience: Freshsales is built for Freelancers / Consultants and Large Enterprises, while Frame AI targets Large Enterprises and Medium Business.
  • User satisfaction: Freshsales scores higher with a 4.7-star average.
  • Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Frame AI supports SaaS/Web/Cloud.

Freshsales vs Frame AI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshsales - CRM Software
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Frame AI - New SaaS Software
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Freshsales vs Frame AI: Biggest differences

Start here before you go deeper into features.

Freshsales

Best for mid-sized sales teams needing intuitive CRM with strong automation.

Choose if
  • You want a user-friendly CRM that requires minimal technical expertise.
  • Your sales team benefits from integrated communication tools like email and calls.
  • You need intelligent lead scoring to prioritize high-potential prospects efficiently.
Consider alternatives if
  • Your company requires advanced web form automation capabilities.
  • You depend heavily on highly customizable, graphical reporting features.

Frame AI

Best for

Large Enterprises, Medium Business, Small Business

Freshsales typically suits Freelancers / Consultants and Large Enterprises. Frame AI tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales

Frame AI is the innovative engine that helps companies take better action based on their customer feedback. A purpose-made infrastructure tidies and normalizes data from every source, ... Read More about Frame AI

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.69

(508)

4.53

(16)

Best Company Size

11-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Freshsales

  • Simplified Sales Processes: Freshsales simplifies your sales workflow, letting teams track leads, manage customer interactions, and close deals faster. You'll appreciate how easy it is to work through the sales pipeline, so nothing slips through the cracks.
  • Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
  • Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving time for you and your team.
Best fit

Best fit

Freshsales

  • 11 to 500 employees
  • Sales Automation, SaaS, Martech, Fintech, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Frame AI

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Freshsales

  • Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
  • Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
  • Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.

Frame AI

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Frame AI has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Freshsales and Frame AI Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Freshsales and Frame AI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • Not Available

      Pricing Plans

      • Growth

        $11

        /user/month

        • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

        • Kanban View for Contacts, Accounts, and Deals

        • Contact Lifecycle Stages

        Show more +

      • Pro

        $39

        /user/month

        • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

        • Everything in Growth, plus

        • Contact Scoring by Freddy AI

        Show more +

      • Enterprise

        $71

        /user/month

        • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

        • Everything in Pro, plus

        • Field-level Permissions

        Show more +

      • Not Available

      Pricing Page

      Freshsales pricing
      Frame AI pricing

      Freshsales vs Frame AI: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Freshsales vs Frame AI Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Freshsales User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      447

      73

      6

      2

      5

      12

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations.

      What buyers like

      • Ease of use
      • Customer support
      • Automation capabilities

      Common complaints

      • System performance issues
      • Limited advanced features

      Buyer sentiment

      Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

      What buyers like

      • Normalizes customer feedback
      • Configurable alerts
      • Data-driven insights

      Common complaints

      • Requires integration effort
      • Can be complex to set up
      • Limited offline capabilities

      Pros and Cons

      • Intuitive and user-friendly interface suitable for varying technical expertise

      • Excellent customer support with quick responsiveness and dedicated onboarding

      • Highly customizable features and automation options that streamline workflows

      • Occasional system lags and delays in report generation or real-time data updates

      • Limited features in areas like web form automation and graphical reports

      • Transforms customer feedback into actionable insights

      • Keeps stakeholders informed across systems

      • Configurable alerts help prioritize issues

      • Integration with existing systems can be challenging

      • Requires commitment to data management

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Freshsales or Frame AI? Tell buyers what actually differs.

      Freshsales and Frame AI Customers

      Customers

      Dunzo

      Dunzo

      Dyson

      Dyson

      Grabyo

      Grabyo

      No Customers information available.

      Media and Screenshots

      Screenshots

      Email Metrics screenshot

      35 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Freshsales and Frame AI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Freshsales or Frame AI?
      Freshsales edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Freshsales and Frame AI offer a free trial?
      Yes, both Freshsales and Frame AI offer a free trial.
      What is the starting price of Freshsales vs Frame AI?
      Freshsales starts at $9 /user/month. Frame AI starts at Contact for pricing.
      What are the top alternatives to Freshsales?
      Top alternatives to Freshsales include Bigin by Zoho CRM, Creatio CRM, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, Freshworks 360.
      What are the top alternatives to Frame AI?
      Top alternatives to Frame AI include Advize.ai, Inmoment, VoiceIQ, VoiceSignals, Qualified.