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Freshdesk vs Teamwork Desk vs NetHelpDesk vs Zendesk Support - Which Tool Fits Your Business?

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NetHelpDesk - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their ... Read More

NetHelpDesk is web-based help desk software that runs on the Microsoft Windows Server or Linux open source operating systems. NetHelpDesk has all of the features that help facilitate help ... Read More

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $8.50 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

9.5/10

8.9/10

Not Available

User Ratings

4.6

(30)
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Software Demo

Demo

How do Freshdesk, Teamwork Desk, NetHelpDesk and Zendesk Support Compare on Features?

Total Features

16 Features

14 Features

15 Features

Unique Features

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        What Do Freshdesk, Teamwork Desk, NetHelpDesk and Zendesk Support Cost?

        Pricing Option

              Starting From

              • $15 , Billed Yearly
              • $8.50 , Billed Yearly
              • Not Available

              Pricing Plans

              • Free

                • Integrated ticketing across email and social

                • Ticket Dispatch

                • Knowledge Base

                Show more +

              • Growth

                • Includes features of Free plan, plus

                • Automations

                • Collision Detection

                Show more +

              • Pro

                • Includes features of Growth plan, plus

                • Multiple products

                • Includes up to 5000 Collaborators

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              freshdesk pricingteamwork-desk pricingnethelpdesk pricing

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Available
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              Freshdesk vs Teamwork Desk vs NetHelpDesk User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              549

              Very Good

              99

              Good

              11

              Poor

              7

              Terible

              56

              Excellent

              49

              Very Good

              24

              Good

              2

              Poor

              1

              Terible

              0

              Excellent

              16

              Very Good

              9

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              No Expert ai Review available for the product

              Pros and Cons

              Pros and Cons of Freshdesk

              Pros and Cons of Teamwork Desk

              No pros or cons available for the product

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              Pearson

              Pearson

              Bridgestone

              Bridgestone

              Kern High School District

              Kern High School District

              go creative

              go creative

              Seegreen

              Seegreen

              Chupi

              Chupi

              No Customers information available.

              Media and Screenshots

              Screenshots

              Freshdesk

              6 Screenshots

              No screenshots available.

              screenshots

              13 Screenshots

              Videos

              video-0

              3 Videos

              video-0

              2 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Freshdesk and Teamwork Desk offer a Free Trial.

              Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

              Teamwork Desk is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Teamwork Desk Starts at $8.50/User/Month when Billed Yearly.

              Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

              Some top alternatives to Teamwork Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, Helpspot, ReadyDesk, AzureDesk, HESK and Help Desk Premier.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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