Compare Freshdesk Contact Center (Formerly Freshcaller) vs CallHippo vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk Contact Center (Formerly Freshcaller) (170) Get Quote Get Quote	CallHippo (309) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More	CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $14 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.1/10	9.3/10
User Ratings	4 (13)	3.9 (494)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	7 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$14 , Billed Yearly
Pricing Plans	Sprout Get Started Buy Local Numbers Buy Toll-free Numbers Inbound Caller ID Show more + Blossom Get Started Includes features of Sprout Plan, plus Number Porting Basic Call Queues Show more + Garden Get Started Includes features of Blossom plan, plus IVR (Phone Trees) Call Monitoring Show more + Browse all pricing plans	Bronze Get Started Free Number Forward-to-device SMS Show more + Silver Get Started Includes features of Bronze plan, plus Unlimited Incoming Calls IVR Show more + Platinum Get Started Includes features of Silver plan, plus Power Dialer Call Transfer Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 13 reviews)	3.9 (based on 494 reviews)
Rating Distribution	Excellent 88 Very Good 66 Good 12 Poor 4 Terible 0	Excellent 235 Very Good 53 Good 2 Poor 0 Terible 19
Expert's Review generated by AI	Freshworks offers a suite of customer engagement tools that are greatly appreciated by users for their seamless integration and unified platform, which simplifies workflows and enhances ...Read more	CallHippo stands out as a reliable and user-friendly cloud-based calling solution, offering excellent call connectivity and clarity. Users appreciate its ease of setup and support for ...Read more
Pros and Cons	Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows. Easy to Use: Users appreciate the simplicity and user-friendliness of Freshworks products, making it accessible for various tasks. Comprehensive Channel Integration: Freshworks solutions facilitate integration across multiple channels like email, telephone, chat, and social media. User-Friendly Interface: Freshworks products have intuitive user interfaces that are easy to navigate and manage. Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support. Limited Marketplace Selection: Users note a limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Excellent call quality and clarity, enhancing communication experience. User-friendly interface and easy setup process for quick deployment. Good customer support with prompt issue resolution. Cloud-based system enabling accessibility from anywhere. Occasional network issues affecting call connection. Dashboard and dialer functionalities may encounter glitches.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Travix Blys Pirate Studios	Hubilo Concetto Labs Appknox

Media and Screenshots

Screenshots	7 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Freshsales 4.6 Zendesk Talk 4.3	Nextiva 4.4 Zendesk Talk 4.3 Dialer360 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk Contact Center (Formerly Freshcaller) offers Free Trial, but CallHippo does not.

Freshdesk Contact Center (Formerly Freshcaller) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

CallHippo is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Contact Center (Formerly Freshcaller) Starts at $15/User/Month when Billed Yearly whereas for CallHippo Starts at $14/User/Month when Billed Yearly.

Some top alternatives to Freshdesk Contact Center (Formerly Freshcaller) includes Nextiva, Freshsales, Zendesk Talk, TalkDesk, Call Center Studio, Freshdesk, ClickDesk, Desky, Aircall and LeadDesk.

Some top alternatives to CallHippo includes Nextiva, Zendesk Talk, Dialer360, CallTools, CloudTalk, Call Center Studio, TeleCapture, Vonage Contact Center, RingCentral Contact Center and MyOperator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk Contact Center (Formerly Freshcaller) vs CallHippo vs Nextiva

Freshdesk Contact Center (Formerly Freshcaller)

CallHippo

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure