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FreeCRM vs Zapier Comparison

Last updated:

FreeCRM

4.3(10 reviews)

Starting at Free

  • Free Trial
  • Large Enterprises
  • Medium Business

# FreeCRM — Powerful CRM. Actually Free. **Stop paying more for CRM. Start doing more with FreeCRM.** FreeCRM is an all-in-one customer relationship management platform that brings sales, marketing, customer service, a…

Zapier

4.5(533 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

Zapier is an integration platform that lets non-technical operations and marketing teams connect over 6,000 web apps through pre-built automation workflows without writing code. It eliminates manual data transfer between…

Zapier leads on user satisfaction with a 4.5-star rating across 533 reviews.

FreeCRM vs Zapier — at a glance

FeatureFreeCRMZapier
Rating4.3 / 54.5 / 5
Reviews10533
Starting priceFree$19.99 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareiPaaS Software
Integrations10+ apps—
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
Certifications—SOC 2, GDPR
Data residencyUnited StatesGlobal

Key differences between FreeCRM and Zapier

  • Pricing: FreeCRM starts at Free, while Zapier starts at $19.99 /Month.
  • Free trial: FreeCRM offers a free trial; Zapier does not.
  • User satisfaction: Zapier scores higher with a 4.5-star average.
  • Deployment: FreeCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zapier supports SaaS/Web/Cloud.

FreeCRM vs Zapier — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FreeCRM - CRM Software
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Zapier - iPaaS Software
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FreeCRM vs Zapier: Biggest differences

Start here before you go deeper into features.

FreeCRM

Best for

Large Enterprises, Medium Business, Small Business

Zapier

Best for

Large Enterprises, Medium Business, Small Business

FreeCRM typically suits Large Enterprises and Medium Business. Zapier tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

# FreeCRM — Powerful CRM. Actually Free. **Stop paying more for CRM. Start doing more with FreeCRM.** FreeCRM is an all-in-one customer relationship management platform that brings sales, ... Read More about FreeCRM

Zapier is an integration platform that lets non-technical operations and marketing teams connect over 6,000 web apps through pre-built automation workflows without writing code. It ... Read More about Zapier

Entry Level Pricing

  • Starts from Free
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.3

(10)

4.55

(533)
Get pricing help
Get pricing help

Software Demo

Demo

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How do FreeCRM and Zapier Compare on Features?

Total Features

133 Features

5 Features

Unique Features

No unique features

No unique features

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Compare FreeCRM and Zapier on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Free
      • $19.99 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Anyone can automate their work. Start with the basics.

        • 5 Zaps

        • 15 min Update Time

        Show more +

      • Starter

        • $19.99USDper month, billed annually

        • $ 29.99 USD month-to-month

        • 20 Zaps

        Show more +

      • Professional

        • $49 USD per month, billed annually

        • $ 73.50 USD month-to-month

        • Unlimited Zaps

        Show more +

      • Browse all pricing plans

      Pricing Page

      FreeCRM pricing
      Zapier pricing

      FreeCRM vs Zapier: Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      FreeCRM vs Zapier Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✗ No
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✗ No
      ✓ Yes

      ISO 27001

      ✗ No
      ✗ No

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🇺🇸 United States
      🌐 Global

      FreeCRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      10

      0

      0

      0

      477

      55

      8

      7

      29

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

      What buyers like

      • Covers CRM needs including lead management, sales dashboards, and project management in one solution.
      • Great value for money, especially as a free tool with features comparable to premium CRMs for small businesses and startups.
      • Easy to set up and user-friendly interface, allowing even non-technical users to operate it effectively.

      Common complaints

      • Free version has limitations, such as storage capped at 10 MB, which may not suffice for growing businesses.
      • The Marketplace lacks a wide range of integrations, which might hinder additional functionality.
      • Advanced features such as unlimited storage, priority support, and premium tools are locked behind a paywall.

      Buyer sentiment

      Buyer sentiment is very strong across 576 reviews, with consistently positive feedback.

      What buyers like

      • Easy app integration
      • User-friendly interface
      • Wide app compatibility

      Common complaints

      • Limited customization options
      • Pricing can add up
      • Not suitable for complex workflows

      Pros and Cons

      • Cost-effective solution for small businesses.

      • Simple interface allows for quick adoption.

      • Efficient management of contacts and leads.

      • Limited scalability for larger organizations.

      • Basic features may not satisfy advanced users.

      • Highly intuitive for non-technical users

      • Supports a vast range of applications

      • Quick setup and deployment

      • May require premium plans for advanced features

      • Limited support for complex integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used FreeCRM or Zapier? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      FreeCRM and Zapier Customers

      Customers

      Costco

      Costco

      Entergy

      Entergy

      No Customers information available.

      Media and Screenshots

      Screenshots

      Finally, a CRM that's actually free.

      8 Screenshots

      Zapier screenshot

      5 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to FreeCRM and Zapier in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, FreeCRM or Zapier?
      Zapier edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do FreeCRM and Zapier offer a free trial?
      FreeCRM offers a free trial. Zapier does not.
      What is the starting price of FreeCRM vs Zapier?
      FreeCRM starts at Free. Zapier starts at $19.99 /Month.
      What are the top alternatives to FreeCRM?
      Top alternatives to FreeCRM include Bigin by Zoho CRM, Creatio CRM, BenchmarkONE, monday sales CRM by monday.com, CRM.io by 500apps.
      What are the top alternatives to Zapier?
      Top alternatives to Zapier include Tray.io, n8n.io, Azure Logic Apps, Adeptia Connect, IBM App Connect.