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ForceManager vs Capsule vs Bigin by Zoho CRM Comparison

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ForceManager

4.6(62 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The ForceManager CRM/Email software allows you to manage, track, and report on communications, leads, opportunities, activities, projects and accounts associated with your organized sales force. ForceManager CP a complet…

Capsule

4.5(142 reviews)

Starting at $18 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box integrations and data-driven e…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

ForceManager leads on user satisfaction with a 4.6-star rating across 62 reviews.

ForceManager vs Capsule vs Bigin by Zoho CRM — at a glance

FeatureForceManagerCapsuleBigin by Zoho CRM
Rating4.6 / 54.5 / 54.6 / 5
Reviews62142294
Starting price$19 /User/Month$18 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between ForceManager and Capsule

  • Pricing: ForceManager starts at $19 /User/Month, while Capsule starts at $18 /user/month.
  • Target audience: ForceManager is built for Large Enterprises and Medium Business, while Capsule targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: ForceManager scores higher with a 4.6-star average.
  • Deployment: ForceManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Capsule supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ForceManager vs Capsule vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ForceManager - CRM Software
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Capsule - CRM Software
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Biggest differences

Start here before you go deeper into features.

ForceManager

Best for

Large Enterprises, Medium Business, Small Business

Capsule

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

ForceManager typically suits Large Enterprises and Medium Business. Capsule tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The ForceManager CRM/Email software allows you to manage, track, and report on communications, leads, opportunities, activities, projects and accounts associated with your organized sales ... Read More about ForceManager

Capsule is the leading Customer Relationship management tool for small and medium SaaS inbound businesses. A CRM that combines a full suite of pre-built features, an array of out-of-the box ... Read More about Capsule

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19
  • Starts from $18 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.9/10

8.9/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(62)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

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How do ForceManager, Capsule and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

29 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ForceManager, Capsule and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19
        • $18 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          $21

          /user/month

          • Our Starter plan gives you:

          • 30000 Contacts

          • Email Templates

          Show more +

        • Growth

          $38

          /user/month

          • Everything in Starter plus:

          • 60000 Contacts

          • Workflow Automations

          Show more +

        • Advanced

          $60

          /user/month

          • Everything in Growth plus:

          • 120000 Contacts

          • Contact Enrichment

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        ForceManager pricing
        Capsule pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No

        Data Residency

        🌐 Global

        ForceManager vs Capsule User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        8

        4

        0

        0

        0

        210

        51

        14

        2

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 12 reviews, with consistently positive feedback.

        What buyers like

        • Organizes client data and automates tasks to reduce administrative work in sales management.
        • Works across platforms including mobile apps with minimal training required.
        • GPS tracking, meeting organization, and check-in tools improve time management.

        Common complaints

        • Closed system approach requires support team intervention for changes like user rights adjustments.
        • Integration with Mailchimp and Google Calendar is limited, which can disrupt cross-tool workflows.
        • Time zone setup and desktop icon design are unclear or inconsistent for some users.

        Buyer sentiment

        Buyer sentiment is very strong across 278 reviews, with consistently positive feedback.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive tracking of leads and activities enhances sales efficiency.

        • Project management features support team collaboration.

        • Email integration streamlines communication with clients.

        • Setup complexity may deter some users.

        • Limited customization could restrict adaptability.

        No pros or cons available for this product

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used ForceManager, Capsule, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        DAS

        DAS

        J.T. Ellis and Co

        J.T. Ellis and Co

        Paul

        Paul

        Hyperact

        Hyperact

        Family Wise LTD

        Family Wise LTD

        Fuzzy Labs

        Fuzzy Labs

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        Tracks

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ForceManager or Capsule?
        ForceManager edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ForceManager and Capsule offer a free trial?
        Yes, both ForceManager and Capsule offer a free trial.
        What is the starting price of ForceManager vs Capsule?
        ForceManager starts at $19 /User/Month. Capsule starts at $18 /user/month.
        What are the top alternatives to ForceManager?
        Top alternatives to ForceManager include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Capsule?
        Top alternatives to Capsule include Bigin by Zoho CRM, Freshsales, Salesforce, Streak, OnePageCRM.