Five9 vs 3CX vs DCDial - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Five9 (291) Get Quote Get Quote	3CX (350) Get Quote Get Quote	DCDial (12) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Five9 offers next generation cloud and on-premise software for your contact center to deliver exceptional customer service. Outstanding features include: a lightning fast call center, ... Read More	3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More	DCDial is a powerful yet simple Contact Center Operations Software that helps contact centers manage customer contacts more effectively. Whether business is looking to centralize customer ... Read More
Entry Level Pricing	Not Available	Starts from $175	Starts from $79 , Billed Yearly
Free Trial Availability	No free trial	No free trial	No free trial
User Ratings	4.1 (1416)	4.5 (626)	4.8 (11)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo		3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

What Do Five9, 3CX and DCDial Cost?

Pricing Option
Starting From	Not Available	$175	$79 , Billed Yearly
Pricing Plans	Not Available	Not Available	On Demand Get Started 5.0¢ per min/text $10 per number Unlimited Contacts Show more + Basic Get Started ¢4.0 per min/text $5 per number Includes features of On-Demand plan Startup Get Started ¢3.5 per min/text $4 per number Includes features of On-Demand plan Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available	Available
	Get Quote	Get Quote	Get Quote

Five9 vs 3CX User Reviews & Rating Comparison

User Ratings	4.1 (based on 1416 reviews)	4.5 (based on 626 reviews)	4.8 (based on 11 reviews)
Rating Distribution	Excellent 188 Very Good 68 Good 17 Poor 4 Terible 14	Excellent 277 Very Good 59 Good 10 Poor 2 Terible 2	Excellent 12 Very Good 0 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Bsi financial services Englishtown Invenio Solutions	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	7 Screenshots	8 Screenshots
Videos	2 Videos	No videos available.	1 Videos

Alternatives

Alternatives	Novanet Cloud Contact Center Call Center Studio 4.7 Salesforce Service Cloud 4.6	uContact 4.9 Call Center Studio 4.7 RingCentral Office 3.2	uContact 4.9 HoduCC 3.8 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Five9 nor 3CX offers a free trial.

Five9 is designed for Large Enterprises, Medium Business and Small Business.

3CX is designed for Large Enterprises, Medium Business and Small Business.

The starting price of 3CX begins at $175/Year, while pricing details for Five9 are unavailable.

Some top alternatives to Five9 includes Novanet Cloud Contact Center, Call Center Studio, Salesforce Service Cloud, Dialpad Contact Center, VCC Live, ice Contact Center, RingCentral Contact Center, CloudCall, Freshdesk Contact Center (Formerly Freshcaller) and CloudContactAI.

Some top alternatives to 3CX includes uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live, Avaya Aura, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Five9 vs 3CX vs DCDial - Which Tool Fits Your Business?

Five9

3CX

DCDial

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Software Demo

Demo

What Do Five9, 3CX and DCDial Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Five9 vs 3CX User Reviews & Rating Comparison

User Ratings

Rating Distribution

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure