FeedbackLink vs ngSurvey Comparison
FeedbackLink
Starting at $15 /Month
- Free Trial
- Large Enterprises
- Medium Business
FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer satisfaction.
ngSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishin…
ngSurvey leads on user satisfaction with a 4.3-star rating across 31 reviews.
FeedbackLink vs ngSurvey — at a glance
| Feature | FeedbackLink | ngSurvey |
|---|---|---|
| Rating | 4.1 / 5 | 4.3 / 5 |
| Reviews | 170,269 | 31 |
| Starting price | $15 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows |
| API | — | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between FeedbackLink and ngSurvey
- Pricing: FeedbackLink starts at $15 /Month. ngSurvey pricing is not publicly listed.
- User satisfaction: ngSurvey scores higher with a 4.3-star average.
- Deployment: FeedbackLink supports SaaS/Web/Cloud; ngSurvey supports SaaS/Web/Cloud, Installed - Windows.
FeedbackLink vs ngSurvey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing simple, quick NPS feedback collection.
- You want an easy, low-complexity tool to capture NPS data rapidly.
- Your team focuses on basic customer loyalty insights without advanced analytics.
- You prefer a straightforward survey process without extensive customization needs.
- Your company requires highly customizable survey workflows for complex feedback strategies.
- You need deep integration with CRM and analytics platforms for enterprise-level insights.
Large Enterprises, Medium Business, Small Business
FeedbackLink typically suits Large Enterprises and Medium Business. ngSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More about FeedbackLink | ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, ... Read More about ngSurvey |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 8.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  ngSurvey has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do FeedbackLink and ngSurvey Compare on Features?
Total Features | 15 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FeedbackLink and ngSurvey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
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Data Residency | 🇺🇸 US | 🇺🇸 US |
FeedbackLink User Reviews & Rating Comparison
User Ratings | 4.1 (based on 170269 reviews) | 4.3 (based on 31 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate FeedbackLink for its simplicity and ease of use in capturing NPS data but note limitations in customization and analytics. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 31 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
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Videos |  1 Videos | No videos available. |
Top Alternatives to FeedbackLink and ngSurvey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FeedbackLink or ngSurvey?
- ngSurvey edges out the other on user ratings (4.3 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FeedbackLink and ngSurvey offer a free trial?
- Yes, both FeedbackLink and ngSurvey offer a free trial.
- What is the starting price of FeedbackLink vs ngSurvey?
- FeedbackLink starts at $15 /Month. ngSurvey starts at Contact for pricing.
- What are the top alternatives to FeedbackLink?
- Top alternatives to FeedbackLink include Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX.
- What are the top alternatives to ngSurvey?
- Top alternatives to ngSurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.