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eVoice vs YouMail Comparison

Last updated:

eVoice

3.2(28 reviews)

Starting at $6.25 /User/Month

  • Free Trial
  • Individuals
  • Large Enterprises

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, fl…

YouMail

3.3(33 reviews)

Starting at $5.99 /Month

  • Large Enterprises
  • Medium Business

YouMail brings the power of inbound call tracking to business. Real time alerts, unlimited reports, visual voicemail, and much more are available with account. Upgrade to its premium service that includes sales force aut…

YouMail leads on user satisfaction with a 3.3-star rating across 33 reviews.

eVoice vs YouMail — at a glance

FeatureeVoiceYouMail
Rating3.2 / 53.3 / 5
Reviews2833
Starting price$6.25 /User/Month$5.99 /Month
Free trial Yes No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnline
Certifications
Data residencyGlobalUS

Key differences between eVoice and YouMail

  • Pricing: eVoice starts at $6.25 /User/Month, while YouMail starts at $5.99 /Month.
  • Free trial: eVoice offers a free trial; YouMail does not.
  • Target audience: eVoice is built for Individuals and Large Enterprises, while YouMail targets Large Enterprises and Medium Business.
  • User satisfaction: YouMail scores higher with a 3.3-star average.
  • Deployment: eVoice supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; YouMail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

eVoice vs YouMail — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

eVoice - Call Center Software
Talk to an expert
Talk to an expert
YouMail - Inbound Call Tracking Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

eVoice

Best for medium businesses needing Salesforce-integrated telemarketing automation.

Choose if
  • You want seamless mobile app access for remote sales and support teams.
  • You need a cost-effective virtual phone system to reduce call expenses.
  • You use Salesforce and want plug-and-play features with customizable action buttons.
Consider alternatives if
  • Your company requires advanced call recording and caller ID capabilities.
  • You need highly customizable telephony workflows beyond basic configuration.

YouMail

Best for

Large Enterprises, Medium Business, Small Business

eVoice typically suits Individuals and Large Enterprises. YouMail tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More about eVoice

YouMail brings the power of inbound call tracking to business. Real time alerts, unlimited reports, visual voicemail, and much more are available with account. Upgrade to its premium ... Read More about YouMail

Entry Level Pricing

  • Starts from $6.25 , Billed Yearly
  • Starts from $5.99 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.2

(28)

3.3

(33)

Best Company Size

50-500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

eVoice

  • Enhanced Communication Flexibility: With eVoice, you can effortlessly manage calls from anywhere, whether you're at your desk or on the go. This flexibility ensures that you never miss an important call, allowing you to stay connected with clients and team members.
  • Cost-Efficient Solution: eVoice provides a robust virtual phone system at a fraction of the cost of traditional phone services. This means managers can allocate resources more effectively while still enjoying premium features like voicemail transcription and call forwarding.
  • User-Friendly Interface: Administrators will appreciate eVoice's intuitive dashboard, which simplifies call management and allows for easy customization of settings. This ease of use reduces training time for new staff, promoting quick adoption across your organization.

YouMail

No key benefits available yet.

Best fit

Best fit

eVoice

  • 50 to 500 employees
  • SaaS, Consulting, Customer Support, Telecommunications, and Small Business Services
  • Sales Managers, Customer Support Representatives, Business Development Representatives, and Operations Managers

YouMail

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

eVoice

  • Users might seek alternatives to eVoice if they require more advanced features, such as video conferencing or team collaboration tools, which eVoice may not fully support for their business needs.
  • Some individuals may find eVoice’s pricing structure less competitive compared to other VoIP services that offer similar features at a lower cost, prompting them to explore budget-friendly options.
  • Businesses with specific regulatory compliance requirements may look for alternatives that provide enhanced security measures or additional compliance certifications that eVoice does not offer.

YouMail

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do eVoice and YouMail Compare on Features?

Total Features

7 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare eVoice and YouMail on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6.25 , Billed Yearly
      • $5.99 , Billed Yearly

      Pricing Plans

      • eVoice Lite

        • 2 users

        • 350 minutes per month

        • 6 toll-free or local numbers

        Show more +

      • eVoice Unlimited

        • 4 users

        • Unlimited minutes

        • 12 toll-free or local numbers

        Show more +

      • eVoice Unlimited Plus

        • 6 users

        • Unlimited minutes

        • 18 toll-free or local numbers

        Show more +

      • Browse all pricing plans

      Pricing Page

      eVoice pricing
      YouMail pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      eVoice User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      28

      2

      0

      0

      5

      6

      0

      2

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate eVoice's mobile flexibility, cost efficiency, and customer support despite some frustrations with outdated features and pricing transparency.

      What buyers like

      • Ease of use
      • Cost effectiveness
      • Customer support

      Common complaints

      • Outdated interface and processes
      • Pricing transparency and unexpected charges

      Buyer sentiment

      Buyer sentiment is mixed across 12 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Real-time alerts
      • Visual voicemail
      • Sales force automation

      Common complaints

      • Premium features may be costly
      • Limited analytics
      • Basic call tracking

      Pros and Cons

      • Seamless mobile app experience enabling remote work

      • Cost-effective virtual phone system reducing maintenance and long-distance call expenses

      • Excellent and patient customer service support

      • Outdated and cumbersome call recording process

      • Pricing lacks transparency and can lead to unexpected charges

      • Offers a range of additional features

      • Real-time alerts enhance responsiveness

      • User-friendly interface for easy navigation

      • Premium features can be expensive

      • Basic tracking may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Forbes

      Forbes

      Inc

      Inc

      PC

      PC

      No Customers information available.

      Media and Screenshots

      Screenshots

      Reporting

      1 Screenshots

      My Phones

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to eVoice and YouMail in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, eVoice or YouMail?
      YouMail edges out the other on user ratings (3.3 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do eVoice and YouMail offer a free trial?
      eVoice offers a free trial. YouMail does not.
      What is the starting price of eVoice vs YouMail?
      eVoice starts at $6.25 /User/Month. YouMail starts at $5.99 /Month.
      What are the top alternatives to eVoice?
      Top alternatives to eVoice include Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office.
      What are the top alternatives to YouMail?
      Top alternatives to YouMail include eVoice, Calltracks, TeleCapture, Call Tracking Pro, Call Tracker.

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