eNPS vs SurveyLegend vs Zonka Feedback Comparison
eNPS
Starting at $29 /Month
- Free Trial
- Individuals
- Medium Business
NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking from -100 to +100, where -100…
SurveyLegend
Starting at $15 /Month
- Large Enterprises
- Medium Business
SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! Respondents can be reached anywhere…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
SpotSaaS Analysis
eNPSSurveyLegendZonka Feedback
The core difference lies in eNPS's focus on real-time NPS feedback management for SMBs, while SurveyLegend emphasizes creating visually engaging surveys without requiring technical skills. Ideal buyers for eNPS are small to medium businesses looking for straightforward NPS scoring, whereas SurveyLegend is best for teams that prioritize interactive survey design for customer feedback and market research.
- Best for SMBs needing simple NPS feedback management - Suitable for companies with 1-500 employees - Focuses on real-time feedback collection - Ideal for customer service or success teams - Straightforward survey-based approach - Price: $29
- Best for creating visually engaging surveys - Suitable for small to medium businesses - No technical skills required for use - Ideal for customer feedback and market research - Emphasizes interactive survey elements - Price: $15
eNPS vs SurveyLegend vs Zonka Feedback — at a glance
| Feature | eNPS | SurveyLegend | Zonka Feedback |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.5 / 5 | 4.7 / 5 |
| Reviews | 4 | 1,192 | 130 |
| Starting price | $29 /Month | $15 /Month | $24 /Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Individuals, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | Global | Global |
Key differences between eNPS and SurveyLegend
- Pricing: eNPS starts at $29 /Month, while SurveyLegend starts at $15 /Month.
- Free trial: eNPS offers a free trial; SurveyLegend does not.
- Target audience: eNPS is built for Individuals and Medium Business, while SurveyLegend targets Large Enterprises and Medium Business.
- Deployment: eNPS supports SaaS/Web/Cloud; SurveyLegend supports SaaS/Web/Cloud.
Compare eNPS vs SurveyLegend vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for SMBs needing simple, real-time NPS customer feedback management.
- You are a small or medium business with 1-500 employees seeking straightforward NPS scoring.
- Your customer service or success teams want easy-to-use, survey-based feedback collection.
- You need real-time customer rankings from -100 to +100 for quick sentiment insights.
- You require advanced analytics or detailed customer feedback beyond basic NPS scoring.
- You are a large enterprise needing complex integrations and scalable, enterprise-grade features.
Best for creating visually engaging surveys quickly without technical skills.
- You need an easy-to-use tool for customer feedback and market research surveys.
- Your team values interactive survey elements to boost respondent engagement.
- You want real-time analytics for immediate insights during survey collection.
- You require advanced survey analytics without paying for premium features.
- Your team needs extensive customization beyond standard interactive elements.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
eNPS: Best for SMBs needing simple, real-time NPS customer feedback management. SurveyLegend: Best for creating visually engaging surveys quickly without technical skills.
Description | NPS (Net Promoter Software) helps small and medium businesses to manage customer service more effectively. It records customer feedback via survey, then creates a real-time customer ranking ... Read More about eNPS | SurveyLegend is a web-based customer survey software. The software’s intuitive interface enables user to build and distribute customer surveys in minutes—without any coding knowledge! ... Read More about SurveyLegend | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.2/10 | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  eNPS has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | SurveyLegend has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do eNPS, SurveyLegend and Zonka Feedback Compare on Features?
Total Features | 11 Features | 0 Features | 28 Features |
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Unique Features | No unique features | No features | No unique features |
Get Quote | Get Quote |
Compare eNPS, SurveyLegend and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
eNPS vs SurveyLegend User Reviews & Rating Comparison
User Ratings | 4.5 (based on 4 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate the straightforward NPS scoring and ease of use, though the small number of reviews limits confidence. What buyers like
Common complaints
| Buyer sentiment Users generally praise SurveyLegend for its ease of use and attractive design but note limitations in the free version and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  1 Screenshots |  6 Screenshots |
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Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, eNPS or SurveyLegend?
- eNPS and SurveyLegend are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific NPS Software needs.
- Do eNPS and SurveyLegend offer a free trial?
- eNPS offers a free trial. SurveyLegend does not.
- What is the starting price of eNPS vs SurveyLegend?
- eNPS starts at $29 /Month. SurveyLegend starts at $15 /Month.
- What are the top alternatives to eNPS?
- Top alternatives to eNPS include Zonka Feedback, Retently, FeedbackLink, Promoter Ninja, GrowthScore.
- What are the top alternatives to SurveyLegend?
- Top alternatives to SurveyLegend include Zonka Feedback, SurveyMonkey, SurveyNuts, YesInsights, ProProfs Survey Maker.