EngageBay vs WebEngage vs Kapture CRM vs Salesforce Sales Cloud - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	EngageBay (502) Get Quote Get Quote	WebEngage (246) Get Quote Get Quote	Kapture CRM (47) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	EngageBay Marketing Automation allows businesses to streamline their marketing functions, and engage with their prospects and customers. With branded templates, powerful visual marketing ... Read More	WebEngage is a cloud based Enterprise Marketing Automation and Personalization platform that helps you to engage with your website visitors, increase conversion rate, reduce bounce rate, ... Read More	Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More
Entry Level Pricing	Starts from $13.79 , Billed Yearly	Not Available	Starts from $15 , Billed Yearly
Free Trial Availability	No free trial	No free trial	Get Free Trial
Spotsaas Score	9.2/10	9.2/10	9.0/10
User Ratings	4.6 (445)	4.4 (306)	4.4 (24)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

How do EngageBay, WebEngage, Kapture CRM and Salesforce Sales Cloud Compare on Features?

Total Features	56 Features	40 Features	34 Features
Unique Features
	Get Quote	Get Quote	Get Quote

What Do EngageBay, WebEngage, Kapture CRM and Salesforce Sales Cloud Cost?

Pricing Option
Starting From	$13.79 , Billed Yearly	Not Available	$15 , Billed Yearly
Pricing Plans	All-in-One Free Get Started 250 Contacts Email Marketing Autoresponders Show more + All-in-One Basic Get Started 500 Contacts Email Templates Web Pop-ups Show more + All-in-one Growth Get Started 5000 Contacts Marketing Automation Push Notifications Show more + Browse all pricing plans	Not Available	Special Get Started Unlimited Tickets Custom Dashboard Omnichannel Ticketing Show more + Essential Get Started Omnichannel Ticketing Auto-assign Tickets SLA Management Show more + Professional Get Started Includes features of Essential plan, plus Custom API Ecommerce Integrations Show more + Browse all pricing plans
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

EngageBay vs WebEngage vs Kapture CRM User Reviews & Rating Comparison

User Ratings	4.6 (based on 445 reviews)	4.4 (based on 306 reviews)	4.4 (based on 24 reviews)
Rating Distribution	Excellent 482 Very Good 17 Good 3 Poor 0 Terible 0	Excellent 214 Very Good 31 Good 0 Poor 0 Terible 1	Excellent 46 Very Good 0 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired ...Read more	WebEngage is a versatile and well-regarded customer engagement and marketing automation platform that excels in helping businesses connect with their audiences across multiple channels. Its ...Read more	Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more
Pros and Cons	Pros and Cons of EngageBay Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance. Affordable and cost-effective, particularly appealing to startups and small businesses. Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives. Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams. Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers. Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.	Pros and Cons of WebEngage Simplifies campaign creation and automates customer journeys, making engagement seamless and efficient. Highly user-friendly interface, suitable for both beginners and experts, with easy integration and minimal technical challenges. Advanced analytics and real-time tracking provide actionable insights to optimize strategies and improve conversions. Offers robust multi-channel communication tools, including email, SMS, push notifications, and web messages, catering to diverse marketing needs. Some users report occasional complexity in managing the feature-rich platform, especially without prior guidance. Limited documentation can hinder optimal utilization of advanced functionalities for certain use cases.	Pros and Cons of Kapture CRM User-friendly interface and intuitive design, making it accessible for all skill levels. Excellent customer support and proactive assistance in resolving queries and technical issues. Effective ticketing system facilitating faster query resolution and improved productivity. Comprehensive reporting and analytics capabilities for tracking performance and insights. Occasional lags and latency issues affecting system performance during peak usage. Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Bitcoin IdeasIgnite Javier Mendoza	Edelweiss Wego EazyDiner	Treebo SOS Children's Village FCM Travel Solutions

Media and Screenshots

Screenshots	8 Screenshots	3 Screenshots	5 Screenshots
Videos	5 Videos	3 Videos	4 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	Salesforce Sales Cloud 4.4 monday sales CRM by monday.com Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither EngageBay nor WebEngage offers a free trial.

EngageBay is designed for Large Enterprises, Medium Business and Small Business.

WebEngage is designed for Large Enterprises, Medium Business and Small Business.

The starting price of EngageBay begins at $13.79/User/Month when Billed Yearly, while pricing details for WebEngage are unavailable.

Some top alternatives to EngageBay includes Outgrow, ActiveCampaign, CleverTap, Moosend, ActiveTrail, Hubspot Marketing Hub, EngageBay Sales CRM, MailChimp, Emma, Elite Campaign, Adobe Marketo Engage, Zoho Marketing Automation and Ackwire.

Some top alternatives to WebEngage includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, MoEngage, ActiveTrail, SALESmanago, EngageBay, Hubspot Marketing Hub, Emma, MarketingPlatform, Elite Campaign, Contactspot and Ackwire.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

EngageBay vs WebEngage vs Kapture CRM vs Salesforce Sales Cloud - Which Tool Fits Your Business?

EngageBay

WebEngage

Kapture CRM

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do EngageBay, WebEngage, Kapture CRM and Salesforce Sales Cloud Compare on Features?

Total Features

Unique Features

What Do EngageBay, WebEngage, Kapture CRM and Salesforce Sales Cloud Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

EngageBay vs WebEngage vs Kapture CRM User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of EngageBay

Pros and Cons of WebEngage

Pros and Cons of Kapture CRM

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure