EngageBay vs Close vs Bigin by Zoho CRM Comparison
EngageBay
Starting at $13.79 /User/Month
- Large Enterprises
- Medium Business
EngageBay Marketing Automation allows businesses to streamline their marketing functions, and engage with their prospects and customers. With branded templates, powerful visual marketing tools and dashboard reporting, it…
Close
Starting at $9 /user/month
- Free Trial
- Individuals
- Freelancers / Consultants
Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams operating remotely. For tech-savvy…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
EngageBay vs Close vs Bigin by Zoho CRM — at a glance
| Feature | EngageBay | Close | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.6 / 5 | 4.6 / 5 |
| Reviews | 445 | 220 | 294 |
| Starting price | $13.79 /User/Month | $9 /user/month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Medium Business | Small Business |
| Category | Marketing Automation Software | CRM Software | CRM Software |
| Integrations | — | 1+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR | — |
| Data residency | Global | US | Global |
Key differences between EngageBay and Close
- Pricing: EngageBay starts at $13.79 /User/Month, while Close starts at $9 /user/month.
- Free trial: Close offers a free trial; EngageBay does not.
- Target audience: EngageBay is built for Large Enterprises and Medium Business, while Close targets Individuals and Freelancers / Consultants.
- Deployment: EngageBay supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare EngageBay vs Close vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Marketing Automation Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best all-in-one marketing automation and CRM for SMBs seeking affordability.
- You need a combined marketing automation, CRM, and helpdesk platform.
- Your team values an intuitive interface with robust analytics and reporting.
- You are a small to medium business looking for cost-effective growth tools.
- You require extensive developer customization and advanced technical control.
- Your business depends on complex integrations unsupported by the platform.
Individuals, Freelancers / Consultants, Medium Business
Small Business
EngageBay typically suits Large Enterprises and Medium Business. Close tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | EngageBay Marketing Automation allows businesses to streamline their marketing functions, and engage with their prospects and customers. With branded templates, powerful visual marketing ... Read More about EngageBay | Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More about Close | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 8.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-200 employeesMedium Business | 5–100 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- All-in-One Solution: EngageBay combines marketing automation, CRM, and helpdesk functionalities in one platform, allowing managers to streamline their operations without juggling multiple tools. This integration simplifies workflows and enhances productivity across departments.
- User-Friendly Interface: With its intuitive design, both administrators and team members can easily navigate the platform. This reduces the learning curve and enables users to leverage EngageBay's full potential quickly, maximizing return on investment.
- Robust Analytics: EngageBay offers powerful analytics and reporting features that provide valuable insights into customer behavior and campaign performance. Executives can make data-driven decisions that drive growth and improve overall strategies.
- All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
- Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
- Transparent Collaboration with Coaching Tools: The single timeline view ensures complete team visibility on lead activities, and the built-in call coaching enables sales leaders to mentor and improve team performance directly within the platform.
No key benefits available yet.
Best fit
- 1 to 200 employees
- Martech, SaaS, Sales Automation, Consulting, and Revtech
- roles such as Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
- 5–100 employees
- SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
- Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives due to specific feature gaps in EngageBay, such as advanced reporting capabilities or integration with specialized tools that better meet their unique business needs.
- Some businesses might find EngageBay's pricing structure less competitive compared to other platforms that offer similar or enhanced functionalities for a more budget-friendly solution.
- Companies with larger teams or complex workflows may look for alternatives that provide more robust project management features, enabling better collaboration and task tracking across departments.
- Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
- While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
- Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.
No alternatives guidance available yet.
Software Demo
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How do EngageBay, Close and Bigin by Zoho CRM Compare on Features?
Total Features | 56 Features | 15 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare EngageBay, Close and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
EngageBay vs Close User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with EngageBay’s ease of use, comprehensive features, and responsive support, though some find setup and advanced integrations challenging. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 595 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Bitcoin  IdeasIgnite  Javier Mendoza |  Toggl  Bench  Freightview |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  8 Screenshots |  12 Screenshots |
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Videos |  5 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, EngageBay or Close?
- EngageBay and Close are closely matched with equal user ratings of 4.6. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do EngageBay and Close offer a free trial?
- Close offers a free trial. EngageBay does not.
- What is the starting price of EngageBay vs Close?
- EngageBay starts at $13.79 /User/Month. Close starts at $9 /user/month.
- What are the top alternatives to EngageBay?
- Top alternatives to EngageBay include Outgrow, ActiveCampaign, CleverTap, Moosend, ActiveTrail.
- What are the top alternatives to Close?
- Top alternatives to Close include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.