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Ebsta Inbox vs MailTrack Comparison

Last updated:

Ebsta Inbox

4.5(74 reviews)

Starting at $30 /Month

  • Large Enterprises
  • Medium Business

Boost the productivity and efficiency of your sales team with Ebsta Inbox - an advanced email tracking and meeting scheduling tool. Gain valuable insights with real-time analytics and intelligent automation features, and…

MailTrack

4.5(255 reviews)

Starting at $0 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mailtrack is a simple yet powerful email tracking solution designed to help professionals stay informed about the status of their emails. Built for sales teams, marketers, freelancers, educators, and business owners, it…

MailTrack leads on user satisfaction with a 4.5-star rating across 255 reviews.

Ebsta Inbox vs MailTrack — at a glance

FeatureEbsta InboxMailTrack
Rating4.5 / 54.5 / 5
Reviews74255
Starting price$30 /Month$0 /user/month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySales Engagement SoftwareEmail Tracking Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
API
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Ebsta Inbox and MailTrack

  • Pricing: Ebsta Inbox starts at $30 /Month, while MailTrack starts at $0 /user/month.
  • Free trial: MailTrack offers a free trial; Ebsta Inbox does not.
  • User satisfaction: MailTrack scores higher with a 4.5-star average.
  • Deployment: Ebsta Inbox supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; MailTrack supports SaaS/Web/Cloud.

Ebsta Inbox vs MailTrack — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ebsta Inbox - Sales Engagement Software
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MailTrack - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Ebsta Inbox

Best for

Large Enterprises, Medium Business, Small Business

MailTrack

Best for Gmail users needing simple, real-time email open tracking.

Choose if
  • You rely primarily on Gmail or Google Workspace for email communication.
  • You want instant notifications on email opens and link clicks for timely follow-ups.
  • You need unlimited email tracking without worrying about volume limits or extra costs.
Consider alternatives if
  • Your organization uses non-Gmail email platforms extensively and needs broad compatibility.
  • You require advanced marketing automation, segmentation, or CRM integration features.

Ebsta Inbox typically suits Large Enterprises and Medium Business. MailTrack tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Boost the productivity and efficiency of your sales team with Ebsta Inbox - an advanced email tracking and meeting scheduling tool. Gain valuable insights with real-time analytics and ... Read More about Ebsta Inbox

Mailtrack is a simple yet powerful email tracking solution designed to help professionals stay informed about the status of their emails. Built for sales teams, marketers, freelancers, ... Read More about MailTrack

Entry Level Pricing

  • Starts from $30
  • Starts from $0 , monthly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

7.5/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.48

(74)

4.49

(255)

Best Company Size

1-200 employeesMedium business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

MailTrack

  • Improved Follow-Up Efficiency: Mailtrack lets users know the right time to reconnect by providing instant notifications when an email is opened or engaged with, improving follow-up success rates.
  • With secure document sharing, access controls, and detailed analytics, Mailtrack helps users protect sensitive data while understanding recipient engagement patterns.
  • Simplified Email Productivity: From unlimited tracking to mail merge personalization and signature requests, Mailtrack consolidates key productivity tools directly within Gmail, saving users time and effort.
Best fit

Best fit

MailTrack

  • 1–200 Employees
  • Marketing Agencies, Real Estate, Education, Law Firms, Technology Startups, Consulting Firms, Nonprofits
  • Sales Executives, Marketing Managers, Realtors, HR Professionals, Freelancers, Consultants, Professors, Customer Success Managers, Small Business Owners
Watchouts

Reasons buyers look elsewhere

MailTrack

  • Lacks email client compatibility beyond Gmail — teams using Outlook or Apple Mail need alternatives
  • Missing built-in CRM — sales teams seeking integrated customer management and marketing tools look elsewhere
  • No advanced campaign automation or A/B testing — marketing-focused businesses require deeper testing capabilities

Software Demo

Demo

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Step 1 of 4

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How do Ebsta Inbox and MailTrack Compare on Features?

Total Features

8 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Ebsta Inbox and MailTrack on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $30
      • $0 , monthly

      Pricing Plans

      • Not Available
      • FREE

        $0

        /user/month

        • Basic tracking

        • Follow-up notifications

        • Templates

        Show more +

      • PROFESSIONALS

        $10

        /user/month

        • Advanced tracking & campaigns for independent professionals

        • Advanced tracking

        • Campaigns: 5000 emails/month

        Show more +

      • BUSINESS

        $20

        /user/month

        • Full-featured unlimited suite; CRM & integrations for business

        • Unlimited tracking

        • Campaigns: 60000 emails/month

        Show more +

      Pricing Page

      Ebsta Inbox pricing
      MailTrack pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Ebsta Inbox User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      76

      10

      6

      2

      1

      200

      53

      6

      4

      12

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 95 reviews, with strong overall satisfaction.

      What buyers like

      • Email tracking
      • Meeting scheduling
      • Real-time analytics

      Common complaints

      • Limited features for non-email tasks
      • Can be complex for new users
      • Pricing may be high for small teams

      Buyer sentiment

      Users appreciate Mailtrack’s ease of use, real-time email engagement notifications, and seamless Gmail integration, though some desire broader platform support and more advanced features.

      What buyers like

      • Ease of use
      • Real-time notifications
      • Gmail integration

      Common complaints

      • Limited non-Gmail support
      • Restricted advanced features on free plans

      Pros and Cons

      • Provides real-time insights into email engagement.

      • Streamlines meeting scheduling to save time.

      • Integrates with over 50 business platforms for flexibility.

      • May not suit teams that don't rely on email.

      • Can be complex for new users to navigate.

      • Instant notifications on email opens and link clicks for timely follow-up

      • Unlimited email tracking even for high-volume senders

      • Seamless integration within Gmail and Google Workspace minimizing platform switching

      • Limited compatibility with email platforms other than Gmail

      • Advanced features like CRM auto-BCC and extensive document tracking locked behind paid plans

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Ebsta Inbox or MailTrack? Tell buyers what actually differs.

      List of Customers

      Customers

      Zoopla

      Zoopla

      Lyft

      Lyft

      Informa

      Informa

      Uber

      Uber

      Linkedin

      Linkedin

      BBVA

      BBVA

      Media and Screenshots

      Screenshots

      Relationship Depth

      3 Screenshots

      MailTrack - Document sharing

      7 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to Ebsta Inbox and MailTrack in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Ebsta Inbox or MailTrack?
      MailTrack edges out the other on user ratings (4.5 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Ebsta Inbox and MailTrack offer a free trial?
      MailTrack offers a free trial. Ebsta Inbox does not.
      What is the starting price of Ebsta Inbox vs MailTrack?
      Ebsta Inbox starts at $30 /Month. MailTrack starts at $0 /user/month.
      What are the top alternatives to Ebsta Inbox?
      Top alternatives to Ebsta Inbox include AroundDeal, CrankWheel, ZoomInfo Engage, ActiveTrail, EngageBay.
      What are the top alternatives to MailTrack?
      Top alternatives to MailTrack include Streak, MailTag, Mailjet, Yesware, Ebsta Inbox.