MailTrack Review: Is It The Right Email Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPRStarts from $0 / user / month when monthly, also offers free forever plan
Uber
Linkedin
BBVA
Yahoo
IndeedTrusted by teams including Uber
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is MailTrack?
Mailtrack is a simple yet powerful email tracking solution designed to help professionals stay informed about the status of their emails. Built for sales teams, marketers, freelancers, educators, and business owners, it provides real-time notifications to know when and how often emails are opened, ensuring better follow-ups and improved communication. Its features include unlimited email tracking, link click monitoring, mail merge for personalized campaigns, signature requests, secure document sharing, and detailed document analytics. With support for campaigns and follow-up reminders, Mailtrack helps users boost engagement and streamline communication workflows. Seamlessly integrated with Gmail and Google Workspace, it ensures high deliverability, accurate insights, and improved productivity across industries.
Pricing
Starts from $0 / user / month when monthly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
MailTrack Software Demo
MailTrack was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider MailTrack
- Use cases
- Marketing agencies, Sales teams, Freelancers and consultants
- Team types
- Sales executives, Marketing managers
- Company size
- 1-200 employees, Medium business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose MailTrack
Instant notifications on email opens and link clicks for timely follow-up
Unlimited email tracking even for high-volume senders
Seamless integration within Gmail and Google Workspace minimizing platform switching
Is MailTrack right for you?
Best for Gmail users needing simple, real-time email open tracking.
Choose MailTrack if
- You rely primarily on Gmail or Google Workspace for email communication.
- You want instant notifications on email opens and link clicks for timely follow-ups.
- You need unlimited email tracking without worrying about volume limits or extra costs.
Consider alternatives if
- Your organization uses non-Gmail email platforms extensively and needs broad compatibility.
- You require advanced marketing automation, segmentation, or CRM integration features.
What buyers should know before shortlisting MailTrack
Mailtrack has significantly improved the way I manage my email communication. Its real-time tracking lets me know exactly when my emails are opened, eliminating guesswork and allowing me to follow up at the perfect moment.
The Gmail integration is seamless, and I especially value the mail merge feature for personalized outreach. The ability to track document engagement and request signatures directly from my inbox saves me time and boosts professionalism.
While it’s more limited outside Gmail, for someone who relies heavily on Google Workspace, Mailtrack has become an indispensable tool for staying productive and maintaining strong client communication.
MailTrack pros and cons
- MailTrack pros
Instant notifications on email opens and link clicks for timely follow-up
Unlimited email tracking even for high-volume senders
Seamless integration within Gmail and Google Workspace minimizing platform switching
- MailTrack cons
Limited compatibility with email platforms other than Gmail
Advanced features like CRM auto-BCC and extensive document tracking locked behind paid plans
Ready to try it?
Get started with MailTrack
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare MailTrack side-by-side with top Email Tracking Software alternatives.
What is the pricing of MailTrack?
MailTrack Pricing Plans
FREE
$0
/user/month
Basic tracking
Follow-up notifications
Templates
Reports & Analytics
Polls & Surveys
Show more +
PROFESSIONALS
$10
/user/month
Advanced tracking & campaigns for independent professionals
Advanced tracking
Campaigns: 5000 emails/month
Mail Merge / Personalization
Link Tracking
Show more +
BUSINESS
$20
/user/month
Full-featured unlimited suite; CRM & integrations for business
Unlimited tracking
Campaigns: 60000 emails/month
PDF sharing & tracking
PDF fill & sign
Show more +
Weighing your options?
Not sure if MailTrack fits your budget?
MailTrack reviews and ratings
Buyer sentiment
Users appreciate Mailtrack’s ease of use, real-time email engagement notifications, and seamless Gmail integration, though some desire broader platform support and more advanced features.
What buyers like
- Ease of use
- Real-time notifications
- Gmail integration
Common complaints
- Limited non-Gmail support
- Restricted advanced features on free plans
Are you using MailTrack?
What users are saying
C
C.M
11/25/24
Great Product, Great Support
I signed up to Mailsuite (formerly Mailtrack) for both personal and business reasons. Mailtrack was super helpful in a legal situation where verifying ...
Read more
C
C.M
11/25/24
Great Product, Great Support
I signed up to Mailsuite (formerly Mailtrack) for both personal and business reasons. Mailtrack was super helpful in a legal situation where verifying ...
Read more
JH
Jim Herritage
11/24/24
Mailtrack - Great…when it works.
Mailtrack, Mailsuite, whatever they are calling themselves now, works great - when it wants to. Not at all reliable, but great to have when it does ...
Read more
JH
Jane Hunt
11/03/24
One of my must-have tool!
Mailtrack is fantastic! Even with free version. Its easy to setup and getting real time notification when my emails are open is a huge plus for me. It ...
Read more
JH
Jane Hunt
11/03/24
One of my must-have tool!
Mailtrack is fantastic! Even with free version. Its easy to setup and getting real time notification when my emails are open is a huge plus for me. It ...
Read more
CE
cliente Estibaliz
06/28/24
Disappointed with the advance pro version
I’m paying for the advance pro membership and after a year the program didn’t track any PDF opened and since the last months, websites either…I ...
Read more
- See if MailTrack fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of MailTrack?
Campaign Management in Mailtrack lets users design, send, and monitor large-scale email campaigns directly from their Gmail accounts. It sim…
The Dashboard in Mailtrack is a centralized hub where users can view and manage all their email tracking activities. It shows real-time data…
Mailtrack keeps sensitive information shared via email confidential and protected through encryption and secure document-sharing features. T…
Document Analytics in Mailtrack provides detailed insights into how shared files are being accessed and used by recipients. It tracks import…
The Electronic Signature feature in Mailtrack lets you send, sign, and track documents directly from Gmail. Request signatures without separ…
Email Scheduling in Mailtrack lets users compose emails in advance and schedule them to be sent at the most optimal times. This feature conf…
Email Tracker is a powerful software feature that allows users to track the delivery and the activities of their sent emails. It provides re…
Mailtrack's event-based notification sends alerts when recipients open emails, click links, or view old content. These notifications let use…
Link Analytics in Mailtrack lets users measure how well links perform in their emails. It tracks click counts, identifies which recipients e…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
MailTrack security and data handling
Key compliance certifications and security features for IT and security teams evaluating MailTrack.
Certifications
Developer & data
Alternatives to MailTrack
Why buyers keep looking beyond MailTrack
Lacks email client compatibility beyond Gmail — teams using Outlook or Apple Mail need alternatives
Missing built-in CRM — sales teams seeking integrated customer management and marketing tools look elsewhere
No advanced campaign automation or A/B testing — marketing-focused businesses require deeper testing capabilities
Limited native integrations with HubSpot, Salesforce, and Mailchimp — teams relying on these platforms add separate tools
Free plan caps features that competitors offer at no cost — cost-conscious teams switch for more functionality
Lacks multi-user workflow automation — enterprises with large teams need deeper collaboration and permission controls
MailTrack Customers
Uber
BBVA
Yahoo
Indeed
HARVARD UNIVERSITY
GROUPON
MailTrack Support Options
Frequently Asked Questions About MailTrack
Common questions buyers ask before choosing MailTrack.
MailTrack is a Email Tracking Software. MailTrack offers Email Tracker, Event-based Notification, Reminders, Dashboard, Data Security and many more functionalities.
MailTrack is a strong fit if: You rely primarily on Gmail or Google Workspace for email communication.; You want instant notifications on email opens and link clicks for timely follow-ups.. Consider alternatives if: Your organization uses non-Gmail email platforms extensively and needs broad compatibility.; You require advanced marketing automation, segmentation, or CRM integration features..
Buyers commonly note the following limitations of MailTrack: Limited compatibility with email platforms other than Gmail; Advanced features like CRM auto-BCC and extensive document tracking locked behind paid plans; Simplistic campaign management compared to dedicated marketing automation tools.
Some top alternatives to MailTrack includes Streak, MailTag, Mailjet, Yesware and Email Meter.
MailTrack offers Free Trial, Freemium, Subscription pricing models
The starting price of MailTrack is $0/user/month when monthly
Ready to try it?
Get started with MailTrack
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].