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Dynatrace vs PagerDuty Comparison

Last updated:

Dynatrace

4.4

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box intelligence captures application d…

PagerDuty

4.5(1,748 reviews)

Starting at $10

  • Free Trial
  • Large Enterprises
  • Medium Business

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedd…

PagerDuty leads on user satisfaction with a 4.5-star rating across 1,748 reviews.

Dynatrace vs PagerDuty — at a glance

FeatureDynatracePagerDuty
Rating4.4 / 54.5 / 5
Reviews1,748
Starting priceContact for pricing$10
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsIncident Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Dynatrace and PagerDuty

  • Pricing: PagerDuty starts at $10. Dynatrace pricing is not publicly listed.
  • User satisfaction: PagerDuty scores higher with a 4.5-star average.
  • Deployment: Dynatrace supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; PagerDuty supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Dynatrace vs PagerDuty — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dynatrace - Application Performance Monitoring (APM) Tools
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PagerDuty - Incident Management Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Dynatrace

Best for large enterprises needing real-time, AI-driven application performance insights.

Choose if
  • You require detailed, real-time breakdowns to quickly identify and resolve performance issues.
  • Your team consists of DevOps, SRE, or IT operations experts capable of handling complex setups.
  • You need comprehensive monitoring beyond standard metrics with intuitive, context-aware dashboards.
Consider alternatives if
  • You are a small startup or have a limited budget that cannot accommodate high pricing.
  • Your team lacks dedicated IT or DevOps expertise to manage resource-heavy, complex configurations.

PagerDuty

Best for scalable, automated incident management in complex IT environments.

Choose if
  • You need real-time, highly customizable alerting and scheduling automation.
  • Your team consists of on-call engineers, SREs, or incident response specialists.
  • You require seamless integration with diverse applications to enhance workflows.
Consider alternatives if
  • Your team is small and only needs simple alerting without complex features.
  • You lack dedicated IT or DevOps personnel to manage the platform's complexity.

Dynatrace: Best for large enterprises needing real-time, AI-driven application performance insights. PagerDuty: Best for scalable, automated incident management in complex IT environments.

Description

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More about Dynatrace

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More about PagerDuty

Entry Level Pricing

  • Not Available
  • Starts from $10

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.7/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.4

Best Company Size

500-10,000 employeesLarge Enterprises
51-500 employees500+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Dynatrace

  • Dynatrace gives you a comprehensive, real-time view into your entire application environment, helping you quickly spot and resolve performance issues before they impact customers.
  • It uses advanced AI capabilities to pinpoint root causes automatically, saving your teams countless hours of manual troubleshooting.
  • With Dynatrace's intuitive dashboards and proactive alerts, managers and administrators stay informed and can make data-driven decisions confidently.
Best fit

Best fit

Dynatrace

  • 500 - 10,000 employees
  • Financial Services, SaaS, Technology, E-commerce, Healthcare, Telecommunications, Consulting
  • DevOps Engineers, IT Operations Managers, Application Performance Specialists, Site Reliability Engineers (SRE), Cloud Architects, CTOs, Infrastructure Managers
Watchouts

Reasons buyers look elsewhere

Dynatrace

  • Users may seek alternatives if Dynatrace pricing exceeds their budget, prompting them to look for cost-effective solutions offering similar monitoring capabilities.
  • Businesses with simpler environments may find Dynatrace overly complex and prefer more user-friendly tools that require less training and configuration effort.
  • Organizations needing specialized integrations or customizations not readily supported by Dynatrace may consider alternative platforms with greater flexibility or open-source options.

PagerDuty

No alternatives guidance available yet.

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Dynatrace and PagerDuty Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Dynatrace and PagerDuty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $10

      Pricing Plans

      • Not Available
      • Starter

        • Unlimited domestic phone / SMS notifications

        • Unlimited API calls

        • No maintenance windows ever

      • Team

        • Includes Starter Plan features, plus

        • Unlimited global phone / SMS notifications

        • 350+ out of the box integrations

        Show more +

      • Business

        • Includes Team Plan features, plus

        • SSO and advanced permissions

        • Advanced ITSM Integrations

        Show more +

      • Browse all pricing plans

      Pricing Page

      Dynatrace pricing
      PagerDuty pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Dynatrace User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      196

      84

      3

      0

      0

      203

      54

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate Dynatrace’s comprehensive, real-time insights and intuitive dashboards but note its complexity, resource demands, and high cost as significant drawbacks.

      What buyers like

      • Ease of issue identification
      • Comprehensive user experience monitoring
      • Intuitive dashboards

      Common complaints

      • Complex setup process
      • High pricing

      Buyer sentiment

      Overall positive sentiment highlights PagerDuty's effective incident management, ease of use, and integration capabilities, tempered by concerns over complexity and limited integrations.

      What buyers like

      • Real-time alerting
      • Ease of use
      • Integration capabilities

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Pros and Cons

      • Real-time, detailed breakdowns enabling quick issue identification and resolution

      • Comprehensive monitoring of the entire user experience beyond standard metrics

      • Intuitive, context-aware dashboards simplifying performance bottleneck detection

      • Pricing is often prohibitive for smaller businesses or startups

      • Resource-heavy monitoring can strain system performance in limited environments

      • Efficient real-time alerting system ensuring timely incident responses

      • User-friendly and intuitive interface facilitating ease of use

      • Seamless integration with a wide variety of applications enabling automation

      • Steep learning curve for new users without proper training

      • Limited marketplace options for additional apps and connectors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Dynatrace or PagerDuty? Tell buyers what actually differs.

      List of Customers

      Customers

      Samsung

      Samsung

      Daimler

      Daimler

      SAP

      SAP

      Vodafone

      Vodafone

      Global Staffing Company

      Global Staffing Company

      OVO Energy Powers Digital Transformation

      OVO Energy Powers Digital Transformation

      Media and Screenshots

      Screenshots

      AWS Performance monitoring | Dynatrace

      6 Screenshots

      Cut down on noise

      5 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Dynatrace and PagerDuty in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Dynatrace or PagerDuty?
      PagerDuty edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Dynatrace and PagerDuty offer a free trial?
      Yes, both Dynatrace and PagerDuty offer a free trial.
      What is the starting price of Dynatrace vs PagerDuty?
      Dynatrace starts at Contact for pricing. PagerDuty starts at $10.
      What are the top alternatives to Dynatrace?
      Top alternatives to Dynatrace include ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics.
      What are the top alternatives to PagerDuty?
      Top alternatives to PagerDuty include Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud.