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Drift Email vs Levitate vs Bigin by Zoho CRM Comparison

Last updated:

Drift Email

4.8(27 reviews)

Starting at $1,450 /Month

  • Large Enterprises
  • Medium Business

Drift Email is an email engagement tool that extends Drift's conversational approach by tracking when prospects read emails and enabling real-time follow-up based on AI-driven signals. It targets B2B sales development re…

Levitate

Starting at $150 /Month

  • Individuals
  • Freelancers / Consultants

Levitate is a CRM built for automotive dealerships, integrating sales pipeline, chat, service and warranty management, and web sales in one platform. It replaces the patchwork of separate dealer management tools with a s…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Drift Email leads on user satisfaction with a 4.8-star rating across 27 reviews.

Drift Email vs Levitate vs Bigin by Zoho CRM — at a glance

FeatureDrift EmailLevitateBigin by Zoho CRM
Rating4.8 / 54.6 / 5
Reviews27294
Starting price$1,450 /Month$150 /Month$7 /User/Month
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Medium BusinessIndividuals, Freelancers / Consultants, Large EnterprisesSmall Business
CategoryConversational Marketing SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobal

Key differences between Drift Email and Levitate

  • Pricing: Drift Email starts at $1,450 /Month, while Levitate starts at $150 /Month.
  • Target audience: Drift Email is built for Large Enterprises and Medium Business, while Levitate targets Individuals and Freelancers / Consultants.
  • Deployment: Drift Email supports SaaS/Web/Cloud; Levitate supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Drift Email vs Levitate vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversational Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Drift Email - Conversational Marketing Software
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Talk to an expert
Levitate - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Drift Email

Best for medium to large teams needing conversational marketing email integration.

Choose if
  • You want to boost customer engagement through conversational email workflows.
  • Your marketing, sales, and customer success teams require integrated communication tools.
  • You operate a mid-sized or large company with resources to manage medium complexity setup.
Consider alternatives if
  • You are a small business with limited budget and no dedicated marketing resources.
  • You need a standalone, traditional email marketing tool without conversational features.

Levitate

Best for

Individuals, Freelancers / Consultants, Large Enterprises

Bigin by Zoho CRM

Best for

Small Business

Drift Email typically suits Large Enterprises and Medium Business. Levitate tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Drift Email is an email engagement tool that extends Drift's conversational approach by tracking when prospects read emails and enabling real-time follow-up based on AI-driven signals. It ... Read More about Drift Email

Levitate is a CRM built for automotive dealerships, integrating sales pipeline, chat, service and warranty management, and web sales in one platform. It replaces the patchwork of separate ... Read More about Levitate

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $1,450
  • Starts from $150
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

Not Available

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.8

(27)

4.57

(294)

Best Company Size

51-500 employees500+ employees
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Software Demo

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How do Drift Email, Levitate and Bigin by Zoho CRM Compare on Features?

Total Features

6 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Drift Email, Levitate and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1,450
        • $150
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Drift Email pricing
        Levitate pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US

        Drift Email vs Levitate User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        24

        3

        0

        0

        0

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express high satisfaction with Drift Email's conversational marketing capabilities and integration, though pricing transparency is a common concern.

        What buyers like

        • Customer engagement
        • Ease of use
        • Integration with sales workflows

        Common complaints

        • Pricing transparency
        • Complexity for small teams

        What buyers like

        • User-friendly interface
        • Dealership features
        • Integrated chat functionality

        Common complaints

        • Limited to dealership industry
        • Higher learning curve for advanced features
        • May lack customization options

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly rated for improving customer engagement

        • Strong integration with conversational marketing workflows

        • Positive user feedback on ease of use and effectiveness

        • Pricing details are not publicly available, requiring sales contact

        • Limited information on standalone email marketing capabilities

        • Designed specifically for dealerships, enhancing user relevance.

        • Combines multiple functionalities into a single platform for efficiency.

        • User-friendly interface facilitates quick adoption.

        • May not cater to non-dealership businesses.

        • Advanced features may require training.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Drift Email, Levitate, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Drift Email or Levitate?
        Drift Email edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Drift Email and Levitate offer a free trial?
        Neither Drift Email nor Levitate currently lists a free trial.
        What is the starting price of Drift Email vs Levitate?
        Drift Email starts at $1,450 /Month. Levitate starts at $150 /Month.
        What are the top alternatives to Drift Email?
        Top alternatives to Drift Email include Constant Contact, MailChimp, Campaign Monitor, FreshMail, Pinpointe.
        What are the top alternatives to Levitate?
        Top alternatives to Levitate include Bigin by Zoho CRM, Omnisend, EmailGreen, Constant Contact, MailChimp.