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Dovetail vs UserX vs Figma Comparison

Last updated:

Dovetail

4.8(43 reviews)

Starting at $15

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and build better software products.

UserX

Starting at $299 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for aggregating disparate UX metrics. Each t…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Dovetail leads on user satisfaction with a 4.8-star rating across 43 reviews.

SpotSaaS Analysis

DovetailUserXFigma

The core difference between Dovetail and UserX lies in Dovetail's focus on structured Lean UX research and rapid feedback cycles, making it ideal for small to medium-sized UX teams. In contrast, UserX is positioned for a broader audience but lacks specific details on its target users and features.

- Best for UX teams - Focuses on structured Lean UX research - Enables faster feedback cycles - Ideal for small to medium businesses - Streamlines UX research and feedback management - Priced at $15

- Target audience not specified - Pricing set at $299 - Features and benefits not detailed - Potentially suitable for various business sizes - Lacks specific use cases - No clear advantages over competitors

Dovetail vs UserX vs Figma — at a glance

FeatureDovetailUserXFigma
Rating4.8 / 54.5 / 5
Reviews432,143
Starting price$15$299 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness HoursOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Dovetail and UserX

  • Pricing: Dovetail starts at $15, while UserX starts at $299 /Month.
  • Target audience: Dovetail is built for Freelancers / Consultants and Large Enterprises, while UserX targets Large Enterprises and Medium Business.
  • Deployment: Dovetail supports SaaS/Web/Cloud; UserX supports SaaS/Web/Cloud.

Compare Dovetail vs UserX vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dovetail - UX Software
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Talk to an expert
UserX - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Dovetail

Best for UX teams seeking structured Lean UX research and faster feedback cycles.

Choose if
  • You need a structured approach to streamline UX research and feedback management.
  • Your team follows Lean principles and requires faster iteration in product design.
  • You are a small to medium business focused on improving UX and product design processes.
Consider alternatives if
  • Your company requires extensive customization beyond Lean UX workflows.
  • Your team does not prioritize user experience or product design in their workflow.

UserX

Best for

Large Enterprises, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Dovetail typically suits Freelancers / Consultants and Large Enterprises. UserX tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and ... Read More about Dovetail

UserX UX software was developed to empower businesses to clearly communicate with their users. Solving the problem of the siloed UX tools by providing a comprehensive solution for ... Read More about UserX

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $15
  • Starts from $299
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(43)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UserX has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Dovetail, UserX and Figma Compare on Features?

Total Features

7 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Dovetail, UserX and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $299
        • $12 , Billed Yearly

        Pricing Plans

        • Analysis

          • $180 billed Yearly

          • Great for small projects

          • Included contributors: 1

          Show more +

        • Analysis + Repository

          • $1,200 billed Yearly

          • Organize customer knowledge

          • Included contributors: 5

          Show more +

        • Enterprise

          • $7,200 billed Yearly

          • Built for large organizations

          • Included contributors: 10

          Show more +

        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Dovetail pricing
        UserX pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Dovetail vs UserX User Reviews & Rating Comparison

        User Ratings

        4.8

        (based on 43 reviews)

        No reviews available for the product

        Rating Distribution

        0

        0

        0

        0

        0

        No reviews available for this product

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Dovetail's ability to streamline UX research and accelerate product feedback cycles.

        What buyers like

        • Ease of use
        • Effective feedback management
        • Improved collaboration

        Common complaints

        • Pricing opacity
        • Limited advanced customization

        What buyers like

        • Comprehensive UX metrics
        • User communication tools
        • Integrates multiple UX tools

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for solo users

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Structured approach to UX research and feedback

        • Supports Lean principles for faster iteration

        • Highly rated for improving product design processes

        • Limited pricing transparency

        • May lack advanced customization for complex enterprise needs

        • Aggregates multiple UX metrics for better insights.

        • Facilitates clear communication between teams.

        • Customizable reports enhance usability.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Shopify

        Shopify

        BCG

        BCG

        Square

        Square

        No Customers information available.

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Introductions screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dovetail or UserX?
        Dovetail edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Dovetail and UserX offer a free trial?
        Yes, both Dovetail and UserX offer a free trial.
        What is the starting price of Dovetail vs UserX?
        Dovetail starts at $15. UserX starts at $299 /Month.
        What are the top alternatives to Dovetail?
        Top alternatives to Dovetail include Figma, UXPin, UX-App, UXCam, UserX.
        What are the top alternatives to UserX?
        Top alternatives to UserX include Figma, UX-App, UXCam, UXtweak, UserExperior.

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