Dovetail vs Lookback vs Figma Comparison
Dovetail
Starting at $15
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Dovetail is a user research repository and synthesis tool used by UX researchers and product managers to organize interview transcripts, session notes, and usability findings into structured, searchable insights. It repl…
Lookback
Starting at $99 /Month
- Free Trial
- Large Enterprises
- Medium Business
Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…
Figma
Starting at $12 /User/Month
- Freelancers / Consultants
- Large Enterprises
Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…
Dovetail leads on user satisfaction with a 4.8-star rating across 43 reviews.
Dovetail vs Lookback vs Figma — at a glance
| Feature | Dovetail | Lookback | Figma |
|---|---|---|---|
| Rating | 4.8 / 5 | 3.9 / 5 | 4.6 / 5 |
| Reviews | 43 | 30 | 1,047 |
| Starting price | $15 | $99 /Month | $12 /User/Month |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | UX Software | UX Software | UX Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Online |
| Certifications | SOC 2, GDPR | GDPR | SOC 2, GDPR |
| Data residency | US | US | — |
Key differences between Dovetail and Lookback
- Pricing: Dovetail starts at $15, while Lookback starts at $99 /Month.
- Target audience: Dovetail is built for Freelancers / Consultants and Large Enterprises, while Lookback targets Large Enterprises and Medium Business.
- User satisfaction: Dovetail scores higher with a 4.8-star average.
- Deployment: Dovetail supports SaaS/Web/Cloud; Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Dovetail vs Lookback vs Figma — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Dovetail, Lookback vs Figma: Biggest differences
Start here before you go deeper into features.
Best for UX teams seeking structured Lean UX research and faster feedback cycles.
- You need a structured approach to streamline UX research and feedback management.
- Your team follows Lean principles and requires faster iteration in product design.
- You are a small to medium business focused on improving UX and product design processes.
- Your company requires extensive customization beyond Lean UX workflows.
- Your team does not prioritize user experience or product design in their workflow.
Best for remote UX research with easy usability testing and session recording.
- You need simple, streamlined setup for live remote usability tests.
- Your team values centralized video recording storage with note-taking capabilities.
- You want interactive story creation and hotspot features on user screens.
- Your workflows require extensive iOS mobile testing capabilities.
- You depend on deep integrations with other software tools for efficiency.
Best for UX/UI teams needing real-time remote collaboration and versatile design tools.
- You require seamless real-time collaboration for remote UX/UI design teams.
- You want an intuitive, beginner-friendly interface with advanced prototyping features.
- You need a cross-platform tool with strong community support and scalable subscriptions.
- Your organization demands highly customizable billing and detailed account management.
- You need extensive enterprise-level support with responsive customer service.
Dovetail: Best for UX teams seeking structured Lean UX research and faster feedback cycles. Lookback: Best for remote UX research with easy usability testing and session recording.
Description | Dovetail is a user research repository and synthesis tool used by UX researchers and product managers to organize interview transcripts, session notes, and usability findings into ... Read More about Dovetail | Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback | Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma |
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SpotScoreWhat's this? ↗ | 8.6/10 | 9.2/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Lookback has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Dovetail, Lookback and Figma Compare on Features?
Total Features | 7 Features | 9 Features | 8 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Dovetail, Lookback and Figma on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Dovetail, Lookback vs Figma: Other Details
Organization Types supported |
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Platforms Supported |
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Get help choosing | Get help choosing |
Dovetail, Lookback vs Figma Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✗ No | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Dovetail vs Lookback User Reviews & Rating Comparison
User Ratings | 4.8 (based on 43 reviews) | ||
|---|---|---|---|
Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express strong satisfaction with Dovetail's ability to streamline UX research and accelerate product feedback cycles. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Dovetail, Lookback and Figma Customers
Customers |  Shopify  BCG  Square |  BMW  lyft  Spotify |  Uber  Zoom  Buffer |
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Media and Screenshots
Screenshots |  1 Screenshots |  2 Screenshots |
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Videos |  2 Videos | No videos available. |
Alternatives to Dovetail, Lookback, Figma
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Dovetail or Lookback?
- Dovetail edges out the other on user ratings (4.8 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Dovetail and Lookback offer a free trial?
- Yes, both Dovetail and Lookback offer a free trial.
- What is the starting price of Dovetail vs Lookback?
- Dovetail starts at $15. Lookback starts at $99 /Month.
- What are the top alternatives to Dovetail?
- Top alternatives to Dovetail include Figma, UX Metrics, Compusense Cloud, UserBit, Indeemo.
- What are the top alternatives to Lookback?
- Top alternatives to Lookback include Figma, UXtweak, UserBob, Userlytics, UserZoom.